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Customer reviews: Variant Descriptions King

Reviews (68)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "Variant Descriptions King." While many praise its seamless integration and effective support team, others have experienced initial setup challenges and instances of slow customer service. Despite varied experiences, the app is appreciated for enhancing product page functionality.

Key Strengths

  • Seamless integration with existing store setups
  • Improves management of product variations
  • Exceptional customer support from the team, often resolving issues quickly
  • User-friendly interface that simplifies the process
  • Ability to customize variant descriptions for a better shopping experience

Common Concerns

  • Initial lack of documentation making setup challenging
  • Occasional slow customer service response time
  • Some users encountered bugs during usage
  • Not all features worked seamlessly for every store

Final Thoughts

"Variant Descriptions King" is a valuable tool for merchants looking to enhance their product pages with variant-specific descriptions. While it offers robust support and functional features, potential users should be prepared for initial setup challenges. Ultimately, its benefits outweigh the drawbacks, making it a recommended choice for improving product variation management.

Assel Diamonds

Oct 15, 2024  on Shopify

I’ve been using the StarApps Variant Image app, and it has been a great addition to my store. The app works seamlessly and integrates well with my existing setup. It has made managing product variations a breeze, providing a better shopping experience for my customers. The support from Laxmikant and the team has been exceptional. They are always prompt, helpful, and go the extra mile to ensure everything works perfectly. Highly recommend this app for anyone looking to enhance their product pages!

Daiane Bobbin Lace

Feb 19, 2024  on Shopify

Initial review: 1 star - No documentation for an easy start. Update: I can now confirm the initial lack of documentation for getting started at this stage. While some bugs have occurred, the support service has proven to be very prompt and competent, resolving nearly any issue within a couple of business hours. As of now, I've successfully implemented everything I needed for my store. Based on these experiences, I'm adjusting my rating from 1 to 4 stars. I will provide further updates if my experience changes.

Shop Brave Planet

Nov 21, 2023  on Shopify

Did not work on our site, customer support was very slow and we had to find an alternative solution as they never got back to us.

GardPoolShop

Jun 26, 2023  on Shopify

Ok, the app is very simple to use and does what you would expect. Chat support is fast and efficient.

Hogs Back Brewery

Nov 30, 2022  on Shopify

This app helps solve a really basic problem, we can now show different descriptions based on what variant is selected. I had a little trouble setting up but Shreya was great at helping me fix the issue.

Peachy Secret

Nov 13, 2022  on Shopify

I needed some adjustments to ensure the product page was streamlined and easier to navigate. The assistance I received from the Starrapp Studio Support team was really helpful. The support team members assisted me in with three different areas that I was having some trouble fixing on my own. Many thanks to Laxmikant, Utpal, and Shreya.

Conrad Hasselbach Shoes & Garment

Mar 18, 2021  on Shopify

We now use all the apps from Star Apps. And I can only say that they are all super and 100% worth the money. Moreover, the support and their accessibility is outstanding. You turn to the support with a problem and within a few minutes you get a suitable answer and immediate help that solves the problem. We can only recommend them!

House of Medicinals

Dec 01, 2020  on Shopify

Fast and wonderful customer service + app fixes! Would highly recommend. Corrected our issue within an hour of submitting a request.

Eternally Diamonds

Jul 19, 2020  on Shopify

Enjoy using the simple interface. Great ability to use a distinct description for each variant. Fast, efficient and friendly support - and coding issue I had was resolved.

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