6.4
UserWay Website Accessibility logo

UserWay Website Accessibility

Develop by userway.org

$49-$329

/ Month
  • Built for Shopify
  • Free plan available

    Start your accessibility journey to ADA and WCAG compliance

    Ada & wcag compliance
    Regulatory conformance support
    Accessibility barriers removal
    Ai-powered solutions
    Boosts site conversions
    Lawsuit risk protection
    Supports multiple languages
    Live monitoring
    Violation remediation recommendations
    8 Reviews
    6.4

    About UserWay Website Accessibility

    Launched May 25, 2021

    Categories

    Built by userway.org

    Email :

    [email protected]

    Address

    1007 North Orange St. 10th Floor, Wilmington, DE, 19801, US

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    Introduction Video

    Description

    Start your accessibility journey to ADA and WCAG compliance: remove barriers, optimize usability.

    Greater Inclusivity & Boosted Site Metrics are the Winning Combination. Jumpstart your accessibility conformance: start to get your Shopify store more compliant with ADA, EN 301 549, Section 508 and WCAG regulations. Removing accessibility barriers adds millions to market reach and irons friction out of the customer experience. UserWay's AI-powered accessibility solutions help Shopify stores provide equal access rights, boost conversions, and protect against the risk of lawsuits.

    Greater Inclusivity & Boosted Site Metrics are the Winning Combination. Jumpstart your accessibility conformance: start to get your Shopify store more compliant with ADA, EN 301 549, Section 508 and WCAG regulations. Removing accessibility barriers adds millions to market reach and irons friction out of the customer experience. UserWay's AI-powered accessibility solutions help Shopify stores provide equal access rights, boost conversions, and protect against the risk of lawsuits. more
    • ADA & WCAG Compliance: Jumpstart compliance with accessibility regulations.
    • Shield against accessibility-related lawsuits.
    • UserWay AI Widget Supports Over 53 Different Languages
    • Live monitoring: view severe violations and recommended remediations.

    Pros

    • Helps Shopify stores become more compliant with ADA, EN 301 549, Section 508, and WCAG regulations
    • Removes accessibility barriers, thereby increasing market reach
    • UserWay's AI-powered solutions provide equal access rights
    • Boosts conversions by improving the customer experience
    • Reduces the risk of accessibility-related lawsuits
    • Supports over 53 different languages with the AI widget
    • Provides live monitoring to identify severe violations and recommend remediations

    Cons

    • The app may require a learning curve for optimal use
    • Potential dependency on AI for compliance might not cover all edge cases
    • Costs associated with maintaining the service might be high for small businesses
    • Live monitoring and remediation recommendations might not be real-time

    Rating And Reviews

    Left Field NYC

    Nov 03, 2024  on Shopify

    We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.

    InfantBoo.com

    Aug 13, 2023  on Shopify

    WARNING to store owners, this is group is using shady marketing technique promising a "Shield" against lawsuits" but then, through complicated mumbo jumbo from their support team, walk back all the promises and try to get your money even though it's listed as one of the core feature of the app (and the app is listed for free). It took me more than 1 month to go through a whole conversation with Matheus and Ben, and my feedback went absolutely nowhere. Worse yet, I thought I was protected all this time because of their false promises. I wasted a lot of time on this and it looks like an over-promising app that then tries to charge large amounts. Be careful! I was told verbatim: "Up to 20% WCAG & ADA Compliance", not the best experience.

    Lucy Paris

    Jul 06, 2023  on Shopify

    I reached out to Support through the chat this evening just to get some questions answered and Mark responded within 2 minutes! He was very helpful and even helped me find what I couldn't on my end when I was confused with screenshots. We had run into some trouble with our site in the past and were just checking to make sure there wasn't anything we needed to do. He explained my questions and even recommended what we should do on our end to make sure we have a smooth and efficient experience with the app! Recommend using the chat and app!!!

    Brooklyn Cloth

    Apr 26, 2023  on Shopify

    I just added Userway Website Accessibility to our website. The process was overall very easy and the live chat was amazing. We went from a score of 60 to 96%. For those that are questioning whether or not this is important, I would recommend you make this part of your budget and spend.

    Fleurlovin

    Apr 21, 2023  on Shopify

    The app was easy to install and quickly resolved all issues. Customer support was responsive and helpful. We were so impressed that we purchased the yearly plan and can't imagine not having this valuable product from UserWay.org

    Puzzlocks

    Mar 16, 2022  on Shopify

    It’s great to know UserWay is managing my site’s accessibility 24/7. I was impressed by the automated remediations that constantly ensure I am legally protected and compliant. I wanted to make sure the solution I chose met my business goals without requiring much effort from my team, as they are focused on so many things already. UserWay was definitely the best choice to make.

    PhiliQuote

    Jan 12, 2022  on Shopify

    UserWay AI-based solutions are reliable and practical without creating extra work for us. We’re confident that as regulations and guidelines change, UserWay will keep pace and our sites will always stay current. Taking that worry off of our plate has been invaluable.

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