Live 1:1 Video Chat

Name: Live 1:1 Video Chat » Uptok Introduction Video
Uploaded: 2024-04-05T11:15:04Z
Duration: 1 min 33 s
Description: 1-on-1 Video Sessions with your Most Active Site Visitors

Live 1:1 Video Chat » Uptok

Develop by Uptok Inc

$1000

/ Month

14 Days Free Trial

1-on-1 Video Sessions with your Most Active Site Visitors

Live intent detection

Stream & greet

Smart in-session interactions

About Live 1:1 Video Chat » Uptok

Launched Jun 15, 2021

Built by Uptok Inc

Email :

[email protected]

Address

1 E Erie St, Suite 525-2330, Chicago, IL, 60611, US

Website Privacy policy

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Introduction Video

Description

Offer human-first CX via live 1-on-1 video to your most serious customers right on the website.

Uptok is a Live Video Commerce app that enables 1-on-1 video sessions with the highest-intent customers right on your website. No clunky chatbots, no forms to fill. We are a human-first platform. Unlike competitors, our AI-driven algorithms ensure maximum face-time between your team and high-intent site visitors in real-time, thereby creating the highest possible return on human video time.

Live Intent detection — Maximize face time with the most serious shoppers
Stream & Greet — Video chat with serious shoppers and wave hello to offer help
Smart In-session Interactions — Suggest products + offer personalized discounts

Pros

Facilitates 1-on-1 video sessions with high-intent customers
No need for clunky chatbots or forms, making it a seamless user experience
AI-driven algorithms ensure maximum face-time with serious shoppers
Allows for personalized interactions, such as product suggestions and discounts
Enhances customer engagement by enabling real-time video communication

Cons

May require significant human resources to handle video sessions effectively
AI-driven customer selection might not always be accurate
Could be intrusive for some site visitors who may prefer non-video interactions
Dependence on a stable Internet connection for both parties
Potential privacy concerns from customers as they interact via video

Top Helpful Reviews

View all reviews

The Little Monkey Company

Sep 25, 2021 on Shopify

My only area while using this app is trying to figure out the best time to meet my customers online. This app is brand new so getting the word out there is extremely important. Once the news spread, this app will be a game changer to ecommerce businesses. I promise you will see a significant rise in sales too.