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Maxecom

Develop by Astronut
Free plan available

AI chatbot automates Shopify customer support across Meta platforms.

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About Maxecom

Launched Aug 20, 2026

Categories

Chat

Built by Astronut

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Description

Chat platform for Meta Apps that answers customer questions and manages orders from your store.

Connect your Shopify store to an AI-powered chatbot that handles customer support automatically. The chatbot answers product questions, checks order status, tracks shipments, and can create or cancel orders — all from Instagram, Facebook and WhatsApp conversations. You choose which products the chatbot can talk about. It only uses real data from your store, so customers always get accurate information. When a conversation needs a human, it escalates automatically.

Connect your Shopify store to an AI-powered chatbot that handles customer support automatically. The chatbot answers product questions, checks order status, tracks shipments, and can create or cancel orders — all from Instagram, Facebook and WhatsApp conversations. You choose which products the chatbot can talk about. It only uses real data from your store, so customers always get accurate information. When a conversation needs a human, it escalates automatically. more
  • AI chatbot answers product questions on Meta chats using your real store data
  • Customers can check order status and tracking directly in Insta, Facebook, etc
  • Chatbot can create and cancel Shopify orders from the conversation
  • You control which products the chatbot can discuss
  • Automatically escalates to a human agent when needed

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