Understnd

Name: Understnd Introduction Video
Uploaded: 2026-05-01T16:18:06Z
Duration: 1 min 33 s
Description: AI-powered search that understands intent, enhancing Shopify's customer experience.

Understnd

Develop by Shopify

$19-$99

/ Month

7 Days Free Trial

AI-powered search that understands intent, enhancing Shopify's customer experience.

About Understnd

Launched Apr 30, 2026

Built by Shopify

Address

121 Mississaga St E, Orillia, ON, L3V 1V6, CA

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Introduction Video

Description

AI search that understands what customers mean. Help shoppers find products using natural language.

Shopify's default search only finds products when customers type exact keywords. When shoppers search naturally, like "something for dry patches on my face" or "gift for someone who loves cooking," they get no results and leave. Understnd replaces keyword matching with AI that reads customer intent. It matches searches to relevant products based on meaning, not just words. Setup takes minutes. Products sync automatically. Analytics show what customers search for so you can spot trends.