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Customer reviews: AI Search & Product Filter |SB

Reviews (600)

Overall rating
4.6

What Merchants Think

Overall, merchants have a predominantly positive view of the "AI Search & Product Filter |SB" app, praising its powerful search and filtering functionalities, ease of use, and outstanding customer support. Many users endorse its ability to enhance store operations and uplift the customer shopping experience, with frequent mentions of quick and effective support as a standout feature. However, some users have expressed dissatisfaction, particularly concerning pricing and technical issues upon uninstallation.

Key Strengths

  • Responsive and efficient customer support
  • Powerful and customizable search and filtering capabilities
  • User-friendly interface suitable for various business needs
  • Seamless integration with themes and existing store setups
  • Insightful analytics to enhance user experience

Common Concerns

  • Potential issues with theme coding and store functionality upon app uninstallation
  • Concerns about the pricing and potential overcharges
  • Rare technical glitches, affecting store operations
  • Complaints regarding the high cost for stores with extensive product listings

Final Thoughts

The "AI Search & Product Filter |SB" app is widely regarded by many merchants as an effective tool for enhancing search and filtering functions within their online stores. Despite some concerns regarding its pricing and technical uninstall issues, the app is frequently lauded for its robust features, customization options, and exceptional customer support. It presents significant value, particularly for store owners seeking to optimize their product display and improve the overall shopping experience.

Beyzy Store

Oct 27, 2024  on Shopify

The team was incredibly helpful throughout the setup process, patiently guiding me through every step and ensuring everything was optimized for my store’s needs. Their support team went above and beyond, answering questions promptly and even assisting with customizations to help match my store's design and functionality goals. The app itself is fantastic, providing robust filtering and search options that enhance the shopping experience for my customers. Highly recommended if you're looking to elevate your store's functionality with a great support team by your side!

DHU - Herramientas

Oct 21, 2024  on Shopify

Es la mejor aplicación que tengo en mi tienda, ya que me permite usar filtros personalizados para cada colección, mejora los resultados de las búsquedas, etc. Aparte el soporte técnico es impresionantemente bueno, te ayudan en todo via chat, de forma rápida y efectiva.

Azalea Wang

Oct 13, 2024  on Shopify

Customer service is always very quick to respond and help - highly recommend!

Sordent

Oct 08, 2024  on Shopify

Great team! Great app! Great service!

Kanzi

Oct 01, 2024  on Shopify

Real value added to my store and the most important thing the customer service 10⭐️

Kim et Joe

Sep 30, 2024  on Shopify

Excellent customer service!

Astroya

Sep 19, 2024  on Shopify

Super app pour gérer des filtres par collections, je recommande ! Le support est efficace et réactif, ils ont trouvé rapidement une solution pour ma demande.

Boinclo

Sep 18, 2024  on Shopify

customer service is very helpful, we made the mistake of moving to shopify's search and discovery app never again!

AreYouGame.com

Sep 16, 2024  on Shopify

Customer support is fantastic!

Skyvinity

Sep 15, 2024  on Shopify

For my unique situation they are alil expensive BUT AMAZING as i have 5 products under 1 design due to an art store but they offered me a discount to help with the cost but non the less they where amazin service and great price for normal stores

Select Saunas

Sep 15, 2024  on Shopify

App works beautifully and excellent support

Postpack

Sep 11, 2024  on Shopify

Very easy to use and extremely dynamic. Whenever I have been unsure, Nancy has always been on hand to help and assist. Recommend 100%.

Next-Gen Ranger UK

Sep 10, 2024  on Shopify

Not only is this a superb App, but the support is outstanding. Tan replied to my messages with lightning speed and was able to resolve my issues instantly. I have used other similar apps before, but this one covers all bases and does it superbly. It is highly recommended.

Art Gazette

Sep 02, 2024  on Shopify

Before making my decision to go with the USF app, I setup and tested multiple different Search & Filtering apps on a test store and none came close to matching the theme design out the box. This app matches your theme design nearly 95%, and then working through their excellent support team, they customised whatever was remaining to match the theme design - these guys were very helpful, especially Dong - thank you for your help! The functionality out the box with the USF app is great too, and through their Admin Dashboard you can configure your search to pretty much the N-th degree, and what you cannot figure out their support team will help you with. I highly recommend this app.

deli.cards

Sep 02, 2024  on Shopify

Great support! We are very happy!

Jocelyn & Co.

Aug 29, 2024  on Shopify

Finally! I went through about 20 filtering apps and they were absolutely ridiculous and didn't work. This was up and running within minutes, easy to understand and intuitive.

Restaurant Equipment Online

Aug 26, 2024  on Shopify

Great App! Easy to Use. It has all the features that we need.

ChessSets

Aug 26, 2024  on Shopify

Excellent & fast support to help with more complex features and integration, seems the app can really do a lot! Great app!

DRI DUCK

Aug 21, 2024  on Shopify

Shopify's built in Instant Search is something but AI Search & Product Filter is something else! As your business grows, merchandising rules are important to bubble up certain products or hide products based on search queries. From a Developer's perspective the customization with the built in Vue.js templates are a game changer for us. The backend of the app has nearly infinite options for refining the customer-facing search experience. Support is very responsive and helpful! Thank you AI Search & Product Filter.

COPA-DATA eCommerce

Aug 15, 2024  on Shopify

Absolutely delighted! The customer support team even made a small but super impactful customization for free! TOP TOP TOP!

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