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Customer reviews: Tuneboom

Develop by Pulsewave

Reviews (19)

Overall rating
2.4

What Merchants Think

Overall, merchants find "Tuneboom" to be a promising platform for selling beats, especially due to its unique features like the ability to sell beats with different licenses. However, many users express frustration over technical issues, lack of customer support, and some functionality limitations.

Key Strengths

  • Allows selling beats with different licenses.
  • User-friendly and easy to navigate interface.
  • Responsive customer support, when reached.

Common Concerns

  • Technical issues with the media player, especially preview tracks and playing uploaded beats.
  • Poor customer service response time and lack of support staff.
  • Missing features like collab support and playlist creation limitations.
  • Issues with uploading files and lack of sufficient documentation.
  • Bugs in license term updates and graphical display glitches.

Final Thoughts

"Tuneboom" has the potential to be a top-tier beat selling app due to its innovative concepts and ease of use. However, improvements in customer support and resolving technical deficiencies are essential for enhancing user satisfaction and unlocking its full capabilities.

Santana Melodic

Sep 18, 2024  on Shopify

Pretty good for selling beats, However, the preview track doesn't work, and nothing for quantity on the item. For example, when putting up a track, It doesn't have anything quantity options and leaves people wondering on their own.

D A Beats

Mar 27, 2024  on Shopify

I LEFT BEAT STRARS TO CHECK OUT THIS APP I LIKED THAT THEY ALLOWED YOU TO SELL BEATS WITH DIFFERENT LICENSES AND JUMPED OUT THERE RIGHT AWAY AND BOUGHT THE PRO PLAN. THINKING BECAUSE THIS IS THE TOP PLAN I SHOULD GET ALL FEATURES AS SOON AS I UPLOADED MORE THAN TWO BEATS MY BEATS STOPPED PLAYING ON MY STORE. PLUS THERES NO MENU FOR CUSTOMERS STO JUAT PLAY ALL SONGS ON A LIST. PERSONALLY THE IDEA IS DOPE BUT THE EXECUTION IS TRASH. ALREADY TOLD MY CUSTOMERS TO CHECK IT OUT AND NOW ALL I GET IS HOW DO I LISTEN TO THE BEATS! WHO WANTS TO GO TO A BEAT SITE JUST TO SEE THE COST OF BEATS BUT NOT HEAR IT!!! THE MEDIA PLAYER SHOULD BE THE MOST IMPORTANT THING ON HERE THAT WORKS AND I HAVEN'T HEARD MY BEATS SINCE I UPLOADED THEM!

Relik Selects

Jan 28, 2024  on Shopify

Actually terrible. Insanely slow response times, poor customer service. They don't even care to update the plugin ever. No collab support.. because what musician collabs with others, right? Not too mention it costs twice as much as Beatstars, and it's twice as bad as beatsars. It's clear that they just don't don't actually make or sell music because this is just a sham. Can't even upload my zip files because they're too big so im FORCED to upgrade. Sickening. Penny pinching company overcharging for services that barely work. Thanks a ton.

GAMEGODNATION

Dec 18, 2023  on Shopify

Hi, I want to like this app and it is almost there but it has a few issue that need to be fixed in order for this to be a top tier beat selling app. *Changing the license terms in the license menu doesn't update all beats with that license. Beats still keep the old terms instead of being updated. *When you add a new license to existing products, it deletes any additional coding info on the Shopify product page that a user may have added. *The Graphic for the instrumental doesn't show in the Playlists or in the player at the bottom of the screen. *I cannot make a playlist with more than 70 songs. I am supposed allowed 250 beats on my Tuneboom plan and would like to have a Master Playlist of every beat, along with smaller specialized playlists.

Arryn Music

Oct 01, 2023  on Shopify

I wanted to test this, but I did not receive license document, is it because I'm in free plan?? Otherwise this app does what it says. Simple & easy to use.

JuseBeats.com

Sep 21, 2021  on Shopify

"Stem for track not found. Please contact support" I have been. It would be nice to get help on this. This app is so close to being perfect. Its a shame it doesn't work out the box. Update: Got in contact with customer support. Was very helpful and fixed the issue.

VelvetPhonics

Sep 21, 2021  on Shopify

Nice app, does what we want it to do. Clean, click and easy to use. There are some bugs, but the team seem pretty quick at fixing.

The New Monkey

Aug 05, 2021  on Shopify

It's a shame, this incredible app is let down by a huge lack of customer service. Nothing against the developers personally as they are very helpful *when* you talk to them. Most of my request are unseen a week later. 5 stars if you can get more support staff.

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