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Customer reviews: Tryon: Try Before You Buy

Develop by Tryon

Reviews (22)

Overall rating
4.7

What Merchants Think

Merchants overall express high satisfaction with "Tryon: Try Before You Buy". The app is lauded for its seamless integration with Shopify and its ability to facilitate a "try before you buy" experience, which many see as the future of ecommerce. Merchants note a positive impact on conversion rates and highlight the excellent support provided by the Tryon team, particularly appreciating their responsiveness and willingness to assist with customizations.

Key Strengths

  • Easy setup and seamless Shopify integration.
  • Excellent and responsive customer support.
  • Flexibility in selecting the payment collection days.
  • Improved conversion rates and competitive edge.
  • Intuitive user interface.
  • Paypal integration for added convenience.

Common Concerns

  • Issues with compatibility with 3PL fulfilment centers.
  • Delayed support response in some instances.
  • Rejection of Tryon orders for some users, impacting ad spend.

Final Thoughts

"Tryon: Try Before You Buy" is a well-received app that effectively supports a "try before you buy" business model. While it comes highly recommended for its ease of use and the exceptional support provided by its team, potential users should be aware of its compatibility issues with certain fulfilment centers. Overall, merchants find it a valuable addition to their stores for enhancing customer experience and increasing conversion rates.

Megan Therese Couture

Feb 21, 2025  on Shopify

Amir answered all my questions super fast and everything works a treat! this is a gamechanger for my business!

Maxxed

Feb 11, 2025  on Shopify

Easy to set up! Can easily see this being the future of ecommerce, seems like a no brainer to let customers try before they get charged! Optimistic to see what this does to my conversion rate and overall revenue.

Lunaa

Jan 31, 2025  on Shopify

A really simple and excellent application! Support is extremely fast and does the job the same day! I'm really pleased to know that we can select the number of days after we want to collect the payment after his purchase, because other applications offer only 3 / 5 or 14 days ... Plus there's paypal integration! I recommend it 100%.

Audial

Dec 11, 2024  on Shopify

This is a very good app for a Try Before Buying program. It works seamlessly with the Shopify store and can be integrated aesthetically with the design of the Theme so it doesn't seem like an "add on". I particularly like the "authorized credit card" hold so the risk of not capturing the funds after the trial period is reduced. I found the best part was working with the Tryon Team for support. They were very responsive, helpful, and always accessible and made the implementation virtually effortless. I would highly recommend this app.

Try Cleanersmilesolutions

Dec 02, 2024  on Shopify

The team is very responsive and helpful and they fixed right away all the issues we had. The app works well out of the box but we had some customization requests. Strongly recommended.

Ayus Wellness

Oct 08, 2024  on Shopify

Lovely app, easy to setup. Amir is very helpful and responsive with any questions or queries. Pricing model is fair too. I would recommend to other stores who can benefit from Try Before You Buy.

mayven.co

Sep 14, 2024  on Shopify

We’ve had an great experience with TryOn! From guiding and supporting throughout the onboarding process to answering all our questions promptly, they’ve gone above and beyond, even helping with unique developments and customizations.

iLash Mafia

Aug 22, 2024  on Shopify

The app doesn't work with 3PL fulfilment centers. The support is non existent they reply 3 days later. The app rejected all coming orders with tryon, over 20 came in and got rejected. Regular orders coming through ok, everything from tryon gets rejected! It was a huge waste of tome and money since we spent almost $2000 in ads promoting this deal and no orders were captured!

Barrel Wash

Jun 29, 2024  on Shopify

We love Tryon. It gave us a competitive edge with an offer that converts customers much more easily. The integration was seamless, and the app is incredibly intuitive and user-friendly. Definitely recommend Tryon!

Storm Baker Jewellers

Mar 28, 2024  on Shopify

Tryon is a Game Changer. Perfect for giving unsure customers the confidence to try our products & we've had 100% follow through with purchase. Its simple for both us & customers & the couple of minor issues/questions we had were resolved very quickly by Amir. We trialed it with a few items but will now implement it for the majority of our products. I highly recommend trying Tryon for your store!

EMPIRICAL WATER

Jan 31, 2024  on Shopify

Easy to use, responsive developer, increased conversion rates. Tryon basically gets you access to a share of the market that buys more tentatively.

Akurate

Dec 06, 2023  on Shopify

Very good application which does the job. The support is very responsive. It's a game changer for my business and allows people to try and assess the product before buying it. Very good concept when you start.

BOLDE

Nov 30, 2023  on Shopify

Amir and his team have been incredibly helpful, the customer service has been outstanding. The integration was so easy, I am excited to see what sales the app brings in for my store.

MATZZO

Nov 28, 2023  on Shopify

Tryon helped us fighting the competition and offer a great customer experience to our clients. Within a few clicks we were able to integrate the "Try Before You Buy" experience on our store and the team were very helpful with any question we had. Highly recommend using Tryon!

Dodiee

Nov 15, 2023  on Shopify

We were managing Try-On orders manually (booking appointments, managing timelines) prior to finding Tryon. Now we're able to offer the Try-On experience in a seamless self-serve model, saving our Style Advisors time and effort while also offering our clients the option of a self-serve experience. Because our theme is customized, we couldn't just add and turn-on the app instantly, but Amir from Tryon went above and beyond to ensure that the implementation was perfect (design & functionality). It was a pleasure to work with him and we're happy to have found the app.

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