Warning to all users considering using Trexity. Apparently, their "Business Code of Conduct" is to abandon a parcel outside of an apartment building, and consider that delivered. Missing an intercom number? No need to contact the shipper, just leave it on a busy urban street side to be stolen. Insurance to replace said stolen package? Nah, it's your fault for trusting Trexity to safely deliver it in the first place. This is the 2nd incident I've had with Trexity. Prior issue was their API offering a delivery address that was out of their range of delivery, then blaming our company for allowing the customer to use THEIR APP to choose Trexity as a shipping option at checkout. Edit: Please show me a policy on your website where it specifically states that if a parcel is undeliverable, it will be left outside of an apartment building in a busy urban area. I'm sure the rest of your clients would love to see that.

Warning to all users considering using Trexity. Apparently, their "Business Code of Conduct" is to abandon a parcel outside of an apartment building, and consider that delivered. Missing an intercom number? No need to contact the shipper, just leave it on a busy urban street side to be stolen. Insurance to replace said stolen package? Nah, it's your fault for trusting Trexity to safely deliver it in the first place. This is the 2nd incident I've had with Trexity. Prior issue was their API offering a delivery address that was out of their range of delivery, then blaming our company for allowing the customer to use THEIR APP to choose Trexity as a shipping option at checkout.

I would give Trexity about a 4.5 out of 5 as there is some room to improve in terms of driver pickup and delivery time after pickup. Trexity is very useful for small businesses (especially if you are very small/mom n pop shop that's looking to get help with local delivery). You can integrate it into your shipping options. There are some minor kinks here and there, but it's mostly very very smooth and easy to use. We have recommended Trexity to multiple friends who own their own shops or small at home businesses.

We love how easy it is for shopify to send order info to Trexity, and then for us to send deliveries out with them. The integration works seamlessly. We find the drivers are prompt in accepting and then arriving for the pickups. Love the UBER-style notifications and map to follow the order on delivery! Lastly, Trexity has phenomenal customer service, they've always been there to help when something doesn't go right. They always make it right.

Great for delivery within your city. - Slick integration from your Shopify orders (no doubt because it was made by former Shopify employees). - Easy batch download of labels. - Great customer service. Always available to help and listen to users' suggestions for improvement. - Built with the user in mind

Easy system to integrate into your daily plan and customers love getting products faster.

Simple to provide order information and to track deliveries. Trexity is a useful service that allows us to satisfy more customers.

Overflow Brewing Company has worked closely with Trexity for the last three years and has enabled a blossoming same-day delivery service. Trexity’s integration with Shopify is as user-friendly as it gets, orders turn to delivery routes with ONE click!! Route management is effortlessly teachable to employees of all ages of technical ability. The support chat is swift to help with all issues and questions. From the ability to bundle and track deliveries to order safety measures, Trexity checks all the boxes. We are incredibly thankful for the service we receive and cannot recommend them enough!

Trexity has been a great delivery platform for our business. There is always someone available if there are any questions and the app itself is very user friendly.

Having Trexity as our primary local deliveries method is really a huge value add for our company. During busy periods they were able to deliver 50-80 orders a day, all while maintaining quality and control. I would STRONGLY recommend them to any small business owner looking to streamline and add efficiency to their delivery operations.