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Customer reviews: Translify | Translation by API

Develop by ProWebSms

Reviews (15)

Overall rating
4.5

What Merchants Think

"Translify | Translation by API" garners a mixed but largely positive response from merchants. Many users appreciate the app for its effective translation capabilities and supportive customer service, although there are concerns about pricing and some user experiences with support. Overall, it appears to be a useful tool for businesses needing to translate product details on Shopify, with a few criticisms about costs and support interactions.

Key Strengths

  • Efficient translation of product details, making it indispensable for stores with international suppliers.
  • Flexible and transparent payment options, including optional use of API services like Google or Deep AI.
  • Responsive and supportive customer service that listens to feedback and implements necessary improvements.
  • Effective for large product catalogs, handling translations at scale.

Common Concerns

  • High costs associated with translating a large number of products, leading to dissatisfaction among users managing extensive catalogs.
  • Mixed experiences with customer support, including issues with support availability and handling of feedback.
  • Complaints about support interactions, with some users reporting defensive behavior from developers.

Final Thoughts

Overall, "Translify | Translation by API" is seen as a powerful tool for businesses requiring multilingual capability on Shopify, especially for stores dealing with international suppliers. It offers robust features and supportive service, although improvements in pricing strategy and customer support interactions could enhance its appeal. For those needing an efficient translation solution, Translify is recommended despite some potential drawbacks.

Trooper Beer EU - distributed by Universal Marketing EU

Feb 16, 2025  on Shopify

Translify is an outstanding app! It's one of the best translation apps I've ever encountered. It's puzzling why it isn't more widely used. This just highlights how people often gravitate towards popular apps with numerous reviews, engaging in herd behaviour, while missing out on truly innovative and fairly priced gems like this. Thank you, Translify! You guys are amazing!

Mitt Lilla Mirakel

Jan 21, 2025  on Shopify

This app has been a game-changer for translating all my product details in Shopify. Initially, there were a few missing elements after the translation, but after reaching out to the developer, we worked together to resolve everything. The developer was incredibly responsive and added the features I needed. Now, the app works flawlessly! Communication was excellent, and I’m beyond impressed with the support. Highly recommended!

Seus Lighting

Sep 28, 2024  on Shopify

Don't make the mistake of installing and translating this program because it is free and cheap. It costs $65 for only 235 articles and many of them are not done. For 375 products the translation cost is about $255 and it can go up. The asking price is exorbitant and unacceptable. Also, when I discuss this with the support team, I get the answer that you have too many products and this is not my problem. Definitely stay away.

Rune-Jakobsen Design

Sep 05, 2024  on Shopify

I use Translify as a supplement to Shopify's Translate & Adapt. Translify is by far the best translation app I've tried yet. It has a transparent and flexible payment structure and allows for an optional API (Google or Deep AI) for the translations. In addition, the support is fast and efficient. 5 big stars from here.

Steiger Naturals Worldwide

Mar 01, 2024  on Shopify

This app is simple unusable. we are not satisfied with the support and how the support handles the customers (Blackmailing)

Steiger Naturals

Feb 28, 2024  on Shopify

Worst application on the market. After technical problems and long time no signs from the support (he was ill) the problem was on shopifys side he meant. After not taking down the review here, the Developers commented on OUR Store. Of course negative - even they never bought from us.

Maltashopper.com

Jan 27, 2024  on Shopify

This app has been a game changer for us since all our suppliers are French or Italian and therefore we had to translate thousands (our store has 80k products) of titles, descriptions etc. The owner has been very helpful and open to our suggestions. By far the best app to use if you have translations that need to be done regularly as you add products.

Désir Francais

Dec 07, 2023  on Shopify

Application parfaite et fonctionne sur les gros sites ! service client hyper réactif ! je recommande vivement !! J'ai cherché et je n'ai pas trouvé d'application équivalente qui permet de changer les fiches produits en profondeur directement dans shopify et pas une traduction du site simpliste... ca vaut le cout

Tower London.FR

Sep 08, 2023  on Shopify

An Exellent app with fantastic support. i looked at many apps and companies and stumbled across this by chance,but was glad i did. It does what it says on the tin, with the user having options to select the extent to what you wished translated on the site. I trialed it on one of our stores and are now using on all of them, full marks from us, thanks very much

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