Reviews: Traffic Guard

Customer reviews: Traffic Guard

Reviews (26)

Overall rating

5

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4
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What Merchants Think

Overall, merchants have mixed feelings about "Traffic Guard." While some users appreciate its effectiveness in blocking unwanted traffic and commend the exceptional customer support, others express frustration over technical issues and perceived lack of support.

Key Strengths

Effective in blocking unwanted traffic and bots, helping reduce bounce rates.
Exceptional and responsive customer support that is often praised by users.
Easy to set up and use, with a straightforward interface.
Recommended by users for its core functionality in protecting stores from unwanted traffic.

Common Concerns

Technical issues with reliability, such as system failures and broken functionalities.
Lack of additional features and options, as desired by some users.
Concerns over the quality of support due to some negative experiences.
Some merchants experienced significant issues upon installation and questioned its value.

Final Thoughts

"Traffic Guard" provides essential functionality to block unwanted traffic, earning praise for its ease of use and supportive customer service. Despite some technical issues and requests for more features, the app is generally seen as a valuable tool for merchants seeking to protect their stores.

Pana Pura Coffee Co.

May 23, 2024 on Shopify

ABSOLUTE piece of junk! NOTHING WORKS. The IP redirector is broken, no support , fake phone number. These bastards need to be ashamed of themselves for scamming $19 a month from people!

elvy.pk

Jun 08, 2023 on Shopify

Not working at all after trying several times Waste of money.. Shopify has to remove these types of apps from its app store

Coca Beauty

Jun 02, 2020 on Shopify

Amazing customer support! Definitely recommend to anyone looking to protect their store from pesky bots or different countries.

BYCHARI

Mar 10, 2020 on Shopify

The app does exactly what it is set up to do. I set up my rule and you can see the daily traffic when you open the app. Support is incredible and if you have any question at all, Rich is there to help. I had a very specific request and Rich provided the information I needed in order to fully set up traffic guard.

Dermadry

Nov 27, 2019 on Shopify

Very happy about Traffic Guard. The app did what it had to do, the customer service was also very reactive when I had a question... For the price, I couldn't ask for anything more.

LEDD Empowered Inc.

Jan 13, 2019 on Shopify

Very solid - Tested and verified - if you have any questions test it with a VPN! I would really really recommend this APP 100% I just wish it had more options & Features example: Photos lock - specific pages re-direct etc, etc

My Event Decor

Aug 11, 2018 on Shopify

For the past three months I had seen my bounce rate rise and it was only checking the Geo location city in Google Analytics that I discovered it was actually bot visits from a certain American city. They had increased so much that a month ago this location was responsible for sending 12% of "visitors, and for today alone, 36% to my website. By simply installing Traffic Guard and blocking this city, plus a country who seems to send me daily questionable SEO offers, they are no longer reaching my website and my bounce rate is already decreasing. Thank you Traffic Guard!

Lorne Leahan

Aug 16, 2017 on Shopify

Great App, Easy to set up. Very Straight Forward - I highly recommend it! I just hope they don't have any more system failures. If they can stay reliable I am happy.

Iontoderma

Apr 06, 2017 on Shopify

Great customer service and great product! So user-friendly that we were able to block all our competitors within the first hour. Would recommend.