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Customer reviews: TrackiPal PayPal Tracking Sync

Develop by Shopify

Reviews (91)

Overall rating
4.9

What Merchants Think

Overall, merchants using "TrackiPal PayPal Tracking Sync" are highly satisfied with the app's effectiveness in streamlining their PayPal order management. The convenience and automation provided by the app significantly reduce manual input, thus saving a considerable amount of time for business owners. Users appreciate the seamless integration with Shopify, which helps in resolving issues related to payment holds by ensuring timely and automatic syncing of tracking information with PayPal. Additionally, many users commend the excellent customer support and quick resolution of any issues.

Key Strengths

  • Efficient automatic synchronization of tracking numbers between Shopify and PayPal.
  • Ease of setup and use, often described as simple and seamless.
  • Significant time-saving capabilities by automating manual tasks.
  • Excellent customer support with quick and helpful responses.
  • Affordable pricing offering great value for money.

Common Concerns

  • Initial setup issues faced by some users, which were resolved promptly by support.
  • Occasional syncing problems requiring manual interventions or support assistance.
  • Some users reported difficulty in contacting support, although majority experiences were positive.

Final Thoughts

"TrackiPal PayPal Tracking Sync" receives predominantly positive feedback from merchants for its utility and ease of use. While a few users encountered initial challenges, the responsive customer support helped quickly address these issues, ensuring a smooth operational experience. Given its performance, reliability, and value, the app is an excellent choice for businesses seeking automated solutions for PayPal tracking synchronization.

hitschies

Nov 16, 2023  on Shopify

The app is great. We had the issue that not all orders were synched to paypal and we hat to force the synch. We reached out to the support and got response within several minutes. The developer has found the issue and fixed the synchronization between Paypal and Shopify, so that the orders are now reliable synchronized between both systems. The support team was always very friendly and kept us up to date. Thank you!

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