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Customer reviews: TrackiPal PayPal Tracking Sync

Develop by TrackiPal Inc

Reviews (207)

Overall rating
4.8

What Merchants Think

Overall, merchants using "TrackiPal PayPal Tracking Sync" are highly satisfied with the app's effectiveness in streamlining their PayPal order management. The convenience and automation provided by the app significantly reduce manual input, thus saving a considerable amount of time for business owners. Users appreciate the seamless integration with Shopify, which helps in resolving issues related to payment holds by ensuring timely and automatic syncing of tracking information with PayPal. Additionally, many users commend the excellent customer support and quick resolution of any issues.

Key Strengths

  • Efficient automatic synchronization of tracking numbers between Shopify and PayPal.
  • Ease of setup and use, often described as simple and seamless.
  • Significant time-saving capabilities by automating manual tasks.
  • Excellent customer support with quick and helpful responses.
  • Affordable pricing offering great value for money.

Common Concerns

  • Initial setup issues faced by some users, which were resolved promptly by support.
  • Occasional syncing problems requiring manual interventions or support assistance.
  • Some users reported difficulty in contacting support, although majority experiences were positive.

Final Thoughts

"TrackiPal PayPal Tracking Sync" receives predominantly positive feedback from merchants for its utility and ease of use. While a few users encountered initial challenges, the responsive customer support helped quickly address these issues, ensuring a smooth operational experience. Given its performance, reliability, and value, the app is an excellent choice for businesses seeking automated solutions for PayPal tracking synchronization.

ArtemiCure

Feb 04, 2025  on Shopify

Wir arbeiten mit dem App seit ungefähr zwei Jahren in mehreren Shops, und wir sind super begeistert! Es ist einfach, simpel, einmal einrichten und sich nicht mehr drum kümmern, und es arbeitet tadellos so wie es sein soll. Bitte nicht falsch verstehen aber diese App übermittelt ausschließlich nur die Trekking Daten an PayPal damit PayPal die Bestellung kontrollieren kann und auch die Buchung schneller freigeben kann. Und dafür tut es das wunderbar. Wir werden jetzt noch weitere 10 Shops machen und überall das App installieren also wir können es nur empfehlen.

Battle Born Wood Shop

Oct 17, 2024  on Shopify

We started accepting PayPal Express Payment on our site because we had a few requests. Even though we've been in business for many years we were new to PayPal and they put a hold on funds until the items ordered were delivered. However, PayPal did not automatically sync with Shopify to get the updated shipping information in terms of the carrier tracking number. So even though the orders had already shipped and that information was recorded in Shopify, PayPal didn't get that information and as a result we were going to have to manually input every single tracking number for each order. Not anymore thanks to this app. I literally connected the app and within 5 minutes all 100+ orders that were paid with PayPal express had the shipping carrier tracking numbers added and the orders marked as shipped inside of PayPal. This is such a huge time saver and the price is even better. Highly recommend if you're looking to keep using PayPal but need your data to sync between your store and the other platform.

Lazomi

Oct 10, 2024  on Shopify

Hello, I faced an issue with the PayPal connection, but Alex helped me a lot with a clear guidance and quick responses. Thank you!

SELLSPOT

Jun 28, 2024  on Shopify

Wenn du Paypal schlau nutzen willst, ist diese App ein Muss. Die Kosten sind i.O., der Service ist unvergleichbar. Man kriegt fast unmittelbar noch der Kontaktaufnahme eine Antwort. Die ist ausführlich und hilfreich. Bin sehr zufrieden bis jetzt.

Calm Earthing

Apr 08, 2024  on Shopify

For $10 a month, this app is a lifesaver for building your trust with PayPal. Support is also amazing, and got back to me in record timing!

NOTIQ

Mar 25, 2024  on Shopify

My business gained immense value using this app. It worked well with no issues. It was seamless and required almost zero effort to maintain. While I no longer require it for my business, I thought it would be nice to share my experience with those who need it. A big thank you to the team for the value you bring. I wish you all so much success!

Hana Nai'a Aromatherapy Hawaii

Mar 03, 2024  on Shopify

Simple and it works! We had a note from PayPal that we were not updating our tracking numbers which I was unaware of. Installed this app and everything was synced in minutes - just what we needed!

Kulani Home

Feb 07, 2024  on Shopify

After some initial problems with the app, the support team has worked hard and resolved the problem. It is great to see a company that listens to feedback and works to fix the problem. I was continuously kept up-to-date while the issue was being resolved.

Rug Love

Dec 30, 2023  on Shopify

Excellent App. Simple one-click setup. Job Done. We were having issues with PayPal holding payments, since using the app, it syncs all our orders and tracking info on auto-pilot and we are now being paid with no issues. Thanks, guys, great app, simple, with no effort from us, and most importantly it just does the job and works. 5 Stars.

hitschies

Nov 16, 2023  on Shopify

The app is great. We had the issue that not all orders were synched to paypal and we hat to force the synch. We reached out to the support and got response within several minutes. The developer has found the issue and fixed the synchronization between Paypal and Shopify, so that the orders are now reliable synchronized between both systems. The support team was always very friendly and kept us up to date. Thank you!

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