7.7
Toki: Loyalty + Memberships logo

Toki: Loyalty + Memberships

Develop by Toki

$49-$599

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial

    Reward your loyal customers and increase your retention today

    Pos integration
    Customizable loyalty
    Member portal
    Paid memberships
    Referral setup
    Affiliate programs
    25 Reviews
    7.7

    About Toki: Loyalty + Memberships

    Built by Toki

    Attribuly Analytics logo
    (311 Reviews)
    $2000-$299 / Month
    • Free Plan Available
    • Sponsored

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    Description

    Loyalty, membership + referral platform allowing you to give store credit + cash back for growth

    The platform you’ve been hearing about that covers ALL of your retention needs. Consolidate your tech stack and use Toki for VIP tiers, Points programs, Memberships, Affiliate, Referral and more. Built for customization with 30+ design components - a landing page, customer account page, pop ups, email and more. We help with the transition until you are live and generating money. Built for complex programs and stores with POS integrations. We work with some of the biggest brands on Shopify!

    The platform you’ve been hearing about that covers ALL of your retention needs. Consolidate your tech stack and use Toki for VIP tiers, Points programs, Memberships, Affiliate, Referral and more. Built for customization with 30+ design components - a landing page, customer account page, pop ups, email and more. We help with the transition until you are live and generating money. Built for complex programs and stores with POS integrations. We work with some of the biggest brands on Shopify! more
    • Loyalty: the most customizable loyalty solution on the App Store
    • Paid memberships: custom billing, multiple membership, 20+ member perks
    • Referral + Affiliate: Set up in minutes, security optimized, cash back or credit
    • All in one comprehensive and customizable customer/member portal
    • Integrated with POS + powered by robust APIs and webhooks

    Pros

    • Comprehensive retention platform covering VIP tiers, Points programs, Memberships, Affiliate, and Referral
    • Customization with 30+ design components, including landing page, customer account page, and more
    • Smooth integration with Shopify and POS systems
    • User-friendly setup with convenient templates
    • Dynamic loyalty rewards and membership build-outs with support from Toki’s team
    • Beautifully branded interface for customer engagement and incentivization
    • Valuable insights and enhanced customer engagement
    • High customer satisfaction with exclusive perks
    • Excellent customer service with involved founder

    Top Helpful Reviews

    View all reviews

    Amazingly Tan

    Nov 06, 2024  on Shopify

    We cannot say enough good things about our experience with Toki. Toki fulfilled everything and more that we needed for a loyalty and membership program. But more than that, our experience with the Toki team and Jason in particular was exceptional. Jason went above and beyond to make sure everything was functioning exactly how we needed. Very very happy and impressed with Toki and would recommend it to everyone!

    iconicformulations

    Oct 12, 2024  on Shopify

    Can't say enough great things about starting with Toki - Jason was amazing to work with to get us organized and moving with setting up our rewards platform with Toki. He scheduled a zoom meeting with me and walked me through everything and answered all my questions...and guided me through some things I hadn't considered. When I had some issues launching the program he was prompt in getting me sorted - ended up being related to a browser issue on my end. really excited to grow with our new rewards!

    Solly Baby

    Oct 08, 2024  on Shopify

    Our experience with Toki has been nothing short of exceptional. From the very start, their team (S/O Elise) was there, working hand in hand with us to build and customize our loyalty program, offering support that has continued throughout our experience. Their level of service is unmatched in the Shopify app space. The Toki team is always available to answer questions and act as a true thought partner, and their customization and dev support have surpassed every expectation. Not only is everyone so kind and easy to work with, but Nikita, the CTO, has also been incredibly hands-on and positive, always willing to explore new possibilities with us. Jason, our CSM, is thorough and super responsive, frequently sending detailed Loom videos to ensure we're set up for success. Having used several major loyalty tools, I can confidently say that Toki’s level of customization and ongoing support is unparalleled. Building a program with Toki is not about vanity metrics—Toki helps foster true community building that translates into revenue. We love it!

    Sliving Steals

    Sep 08, 2024  on Shopify

    Toki is a truly unique loyalty & rewards experience for members, and this couldn't have been a better fit for our needs. The ability to make challenges, activities, give rewards, and so much more is AMAZING! We love working with the Toki team and always appreciate their incredible customer service as we’ve built out our program for Paris Hilton’s audience. We've loved using the app they've made & features they’ve created to allow us to truly create a well rounded journey for our members at Sliving Steals. Thank you so much Toki, you’re the best!!

    Westerly

    Aug 28, 2024  on Shopify

    Working with Toki has been amazing! Jason is super helpful and very quick to respond to our many questions! They've even added elements that didn't exist within the platform to accommodate our needs. Highly recommend working with them for your loyalty + referral needs! :-)

    Bumkins

    Aug 27, 2024  on Shopify

    Elise, Jason, and the entire Toki team have been amazing from the beginning! Their willingness to help us set up and start a loyalty program for our customers has been very refreshing. The integration into Shopify made everything simple. We also appreciate the many customization options available so that the Toki Wallet, App Blocks, and Modules fit our current branding and store theme. Five stars all around! ⭐️⭐️⭐️⭐️⭐️

    LOA SKIN

    Aug 14, 2024  on Shopify

    I wanted to highlight a few things about the Toki app that I believe set it apart from the overwhelming number of choices for loyalty and reward apps out there. 1. Their Team: they take customer support seriously and their enthusiasm to figure out ways to truly customize to meet your loyalty and membership needs is huge. I've spoken with both Jason and Elise during my time on the app and they have felt like an extension of our team vs. the cold, rehearsed app sales/client success managers I'm used to. 2. Their Product: I was so impressed by what Toki was building, the sheer breadth of their features is huge. You can really feel that they are trying to be leaders in their space and innovate alongside their customers. To list a few more unique features they offer: store credit, paid memberships, apple wallet passes for in-person redemption/shopping, community channels, alliances to cross promote with other brands, exclusive member-only products, and so much more. 3. Their Design Portal: it allows you to have so much customization over their widgets whether you want a pop-up, embedded, or to build your own pages with specific sections. Other loyalty apps we've tried were very rigid in their design offering, only allowing you to customize colours, logos and icons.

    Licorice.com

    Jul 25, 2024  on Shopify

    Toki has been an absolute game-changer for us. Nikita, Elise, Jason, and the rest of their team are top-notch – whenever we’ve had questions or needed assistance, they respond quickly and go above and beyond to help us out. It saves us time and helps make us more money, it’s a no-brainer.

    Harmon Discount

    Jul 14, 2024  on Shopify

    Jason and the team at Toki have been a delight to work with. They offer a robust rewards program with loads of features that is also fully customizable. They are always responsive and willing to help. I would highly recommend Toki for anyone looking to get started with loyalty and rewards.

    Tiri Pro

    Apr 25, 2024  on Shopify

    We've been using Toki for our Loyalty & Membership program at Tiri Pro, and it's been an absolute game-changer! ‎ Setting it up was simple after utilizing their convenient templates, and the app integrated easily with our Shopify store. ‎ What's been really phenomenal is how Toki handles all the loyalty rewards & membership build-outs alongside our team through launch. We were able to create a really dynamic experience that allows our brand to evolve. ‎ It's made keeping our customers engaged, incentivized, and coming back for more a total cakewalk. We’re learning valuable insights, our community is getting rewarded, and it’s all done in a beautifully branded interface that we made in Toki’s backend. ‎ Our customers absolutely love the exclusive perks and how smoothly everything works for them. But with that, I've got to give a shoutout to Toki's customer service team too. Whenever we've needed help, they're right there with the answers and great advice. Can't say enough about how helpful they've been! ‎ Elise, the founder, is a total visionary, which we love (and we are too!). It’s rare to see founders be so involved with onboarding and customer satisfaction, so it made it very easy to make it work. ‎ If you're looking for a way to really boost customer loyalty and drive more sales, we at Tiri Pro can't recommend Toki enough. They've nailed it for us!

    COROS Wearables, Inc.

    Apr 16, 2024  on Shopify

    The Toki team has been great in supporting our referral campaign. Despite their small team size, they consistently delivered updates promptly to meet our needs. Their flexible billing structure has been particularly useful, allowing us to test the market before making a significant budget commitment, unlike many of their competitors. I recommend Toki to anyone in need of a referral program integration. Give them a try, and you'll be glad you did.

    Boba Nutrition

    Apr 01, 2024  on Shopify

    So far so good. Been using this instead of another loyalty platform and really enjoyed how slick the backend is. Easy with the magic link, no issues for customer logins and lots of great features. I really like how they're really hands on and listen to feedback. Looking forward to growing with them

    Clocks and Colours

    Mar 26, 2024  on Shopify

    Working with the Toki team has been a breeze. Brilliant minds with answers to every problem. Their app has made our day-to-day significantly easier. They have replaced Loyalty Lion capabilities + several more that LL was missing. The backend is intuitive and easy to navigate. Highly recommended.

    Lev Baby ™

    Mar 26, 2024  on Shopify

    We just started using Toki for our reward program, and I really want to share how great it is so far. Elise and her team are super helpful. They answer all our questions fast and make it easy for us to get started. They're really nice to work with. We also really like how Toki looks. It's new and different, which makes our program stand out. It gives our customers something fresh and fun, plus some cool features too.

    GothRider Brand

    Mar 25, 2024  on Shopify

    Toki stands out as a top-tier loyalty app for Shopify, offering a comprehensive suite of tools to enhance customer retention and experience. Its standout feature is the versatility in loyalty activities, allowing businesses to tailor programs creatively. From earning points through purchases to engaging challenges that unlock rewards, Toki keeps users engaged and incentivized. The app also introduces a Wallet Pass for Google and Apple, streamlining how customers track loyalty levels and rewards, making it effortless to redeem benefits or invite friends. Moreover, Toki's support team is exceptional, providing fast, responsive service and actively listening to user feedback to continually improve the platform. This combination of flexible loyalty program design, user-friendly features, and outstanding support makes Toki an invaluable asset for Shopify merchants aiming to elevate their customer engagement and loyalty strategies. It’s a game-changer for stores looking to boost repeat business and foster deep, lasting customer relationships.

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