Nida is one of the most helpful and communicative customer support agents I have ever spoken to. She is a queen in her field and should be respected and cherished by everyone that knows her!

Great email application. Can always get support when I need some. Ninad helps a lot and offers important suggestion.

Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!

Hi, this is a great free service for companies who want to begin email marketing. They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.

Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.

I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer.

Hi Laxman, Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.

Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

This was easy and fun to use with the AI tool functionality. The experience was phenomenal, and I plan to add more products to my store. TinyEmail makes my dropshipping life so much easier.

Exceptional Email Platform! TinyEmail checks all the boxes for a solid email platform and is continually working to improve. Thanks to Laxman for the great introduction and help with setting up.

Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.

I would advise people to look elsewhere. I'm ultimately sticking with them for now, but only because I've already invested so very much time into this. 1 Their support team is absent. You have to first convince the AI to let you talk to a human, then the humans disappear mid-conversation. I've seen other reviews that say they received great support, but I largely have not. If the issue isn't solved by them referring me to a file in their documentation, then they disappear. 2 I have had problem after problem, and the support team first tries to blame me every time. First, I couldn't get the Free full version promised to Shopify users despite signing up through Shopify. After wasting a few hours of my time going through the steps from Support, they then wanted to do a screen share so they could try the very things I had JUST done, then they finally went looking and determined it was an issue on their end. Then, I realized the automations weren't being sent out. Two weeks of blaming me, that my form wasn't set up correctly. But the form was working perfectly (though it was a BEAR to install). Emails were getting added. They just weren't getting the Welcome email. Two weeks, and they finally went looking and realized it was a problem on their end. One employee said yes, it was a problem on their end, and we confirmed it was all fixed. Then another employee came back with telling me it was still all my fault and it wouldn't be fixed until I did x, y, and z. (wrong, it's working fine now.) 3 The automation emails aren't customizable. I had to have their support staff customize the emails for me. 4 The process of getting things set up is not great compared to the other four services I've used in the last 20 years. If you've got a LOT of time and energy to put into getting this set up and working, this might be a great choice for you. If you'd like something quick and easy, this isn't it. If you need great service that's available when you are, this isn't it.

Laxman was extremely helpful in getting my account setup and gave me a walkthrough of all the features! Very patient, professional and knowledgeable! There are a lot of features to explore so I'm on my way :-)

Switching over and loving the support. Coding the coupon was a little challenging. Wish there was an easier way to do it, still looking to explore the other features and opportunities to grow with Tinyemail.

I just started this app today, but if it is as good as their customer service, I know I made the right decision. Rahul their customer agent was so helpful, kind and patient with me today that he should get a raise. Great job Rahul and Tiny Email for hiring him.