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Customer reviews: TikShop: Omega Pixel & Catalog

Develop by Omega

The TikTok Multi Pixels app helps Shopify merchants track and optimize TikTok ad performance with multiple pixel integration. Reading reviews can help you evaluate its reliability, ease of use, and impact on ad campaigns before installing.

Reviews (159)

Overall rating
4.9

What Merchants Think

Merchants have consistently expressed positive feedback about the "TikShop: Omega Pixel & Catalog" app, highlighting its seamless integration with TikTok and the platform's remarkable support service. The app is praised for its efficiency in optimizing ad campaigns and enabling businesses to successfully tap into the TikTok audience, significantly enhancing their e-commerce operations. With its user-friendly design and exceptional customer support, merchants find it easy to navigate and extremely effective for their marketing activities.

Key Strengths

  • Seamless integration with TikTok and Shopify.
  • User-friendly interface, suitable for both beginners and experienced users.
  • Excellent and responsive customer support, highlighted frequently by users.
  • Effective pixel tracking for precise data collection and analysis.
  • Helpful tools for managing and optimizing ad campaigns.

Common Concerns

  • Occasional technical setup issues, though quickly resolved by the support team.
  • Some users encountered initial difficulties with pixel configuration.

Final Thoughts

Overall, "TikShop: Omega Pixel & Catalog" is highly regarded as a valuable asset for e-commerce merchants looking to leverage TikTok's marketing capabilities. The app's ease of use, precise tracking features, and outstanding support team make it a strong choice for businesses aiming to expand their reach and enhance their sales through social commerce. With its proven ability to handle both single and multiple pixel setups efficiently, it is a recommended solution for Shopify store owners.

Bookbite

Jun 22, 2025  on Shopify

things went really fast, really smooth, asked for help via live chat because I am a woman and a blonde one too haha, everything works fine. i operate in Romania so the OG tiktok app did not work, so I found Omega as the next best thing. thank you! (and if you're a romanian reading this, buy a book from bookbite.ro :D)

Desk Haven Essentials

Jun 04, 2025  on Shopify

If you're a Shopify merchant aiming to enhance your TikTok advertising efforts, TikShop: Omega Pixel & Catalog is a robust solution worth considering. This app streamlines the integration of multiple TikTok pixels into your store, eliminating the need for coding and simplifying the setup process

La Cucu

May 30, 2025  on Shopify

A very helpful app in Romania because we don`t have access to official tiktok app for some reason. I recommend it 100%.

quickhomefitness

May 30, 2025  on Shopify

5-Star Review for Tracy – Outstanding Support on TikTok Omega Pixel Setup I had the absolute pleasure of working with Tracy, and I couldn't be more impressed. She guided me through the entire setup of the TikTok Omega Pixel, and her support was nothing short of exceptional. I was dealing with a frustrating pixel duplication issue, and Tracy not only identified the problem quickly but also explained it clearly and walked me through the perfect fix step-by-step. Thanks to her expertise, my pixel is now firing correctly both browser-side and server-side, and my event tracking is fully optimized — even under iOS 14+ conditions. Her patience, knowledge, and professionalism made a complex technical issue feel easy. If you're serious about getting the most out of your TikTok ads, Tracy is exactly the kind of expert you want on your side. She turned what could have been a major headache into a smooth, successful setup. Highly recommended — thank you, Tracy!

omri.ro

Apr 29, 2025  on Shopify

I recommend this app because they have an amazing support team and they help me a lot with everything I need!

Boemo

Apr 12, 2025  on Shopify

Had trouble installing the Tiktok pixel because in Romania we dont have access to official tiktok app for some reason. Tried the classic copy-paste code in the website but the pixel was not working for some reason. Searched and found this app, it is a bit expensive but for me it is worth it. Also, the installation and the immediate support from the app was helpfull. Taking all into consideration, i recommend it 100%.

Nawab Din

Apr 12, 2025  on Shopify

Your app is really great, but it’s a bit on the higher side in terms of budget. However, the customer service is excellent!

Lemon & Co.

Mar 21, 2025  on Shopify

Amazing customer support went quickly to the worst. This app is seriously buggy and most features require their dev team to debug first. There is no smooth set up. I spent all Thursday with their support and dev team to set up. Eventually all was said to be working. Hurray. Until Friday morning when just about every aspect of tracking was broken. The problem was, that on Friday morning, while already having campaigns running, I was told their dev team is off for the weekend until Monday. 24/7 customer support really means someone to sweet talk you while the dev team has a 3 days weekend instead of fixing seriously buggy app.

VIDAS

Mar 13, 2025  on Shopify

For the longest time, I was struggling to connect my Shopify pixel to TikTok Ads and unfortunately, doing it automatically wasn't an option, as our e-commerce is based outside of the supported countries. The TikShop app by Omega made the process incredibly easy and I was done in minutes! Honestly, it saved me a ton of time and stress from trying to figure out the proper way to connect the two platforms. In addition, the customer support was amazing! Niel was super kind and helpful and made sure that everything was up and running efficiently and quickly.

FUROR

Dec 02, 2024  on Shopify

Hi, Feed & Omega Pixel is a game-changing app for eCommerce stores looking to leverage TikTok as a powerful sales channel. With its seamless integration, it allows merchants to effortlessly sync their product feeds to TikTok, enabling dynamic and engaging ad campaigns that resonate with the TikTok audience. The app's standout feature is its precise pixel tracking, which ensures accurate data collection for optimal ad targeting and performance analysis. It provides merchants with invaluable insights into customer behavior, empowering them to fine-tune their strategies for maximum ROI. The user interface is intuitive and easy to navigate, making it accessible for both new and experienced store owners. Additionally, the app offers robust customer support, ensuring any setup or operational challenges are quickly resolved. For businesses aiming to capture the attention of TikTok's vast and engaged audience, TikShop: Feed & Omega Pixel is an invaluable tool. It bridges the gap between your store and one of the fastest-growing social media platforms, providing a direct pathway to increased visibility and sales.

Sparkle Glam Shop

Nov 27, 2024  on Shopify

Vincent from Omega Pixel supported me through the process in connecting my pixel. His service was professional and friendly. This app is so user friendly. You need no coding background to make it work. Vincent helped me to understand all the settings and the steps that I needed to follow in Shopify. I am so grateful for his support so that I can level-up my business.

Kokoloot

Nov 12, 2024  on Shopify

Merci à Samuel pour son aide rapide et efficace ! Grâce à ses conseils, le pixel TikTok est désormais parfaitement configuré. Son support a été précieux et je recommande vivement !

lurella inc

Oct 15, 2024  on Shopify

The app is amazing if you want to run 2 products on TikTok. The setup can be a bit technical but the support team truly stands out. They patiently walked me through every step, making sure I understood how everything worked. Their quick responsiveness and detailed guidance made the whole process much smoother than I expected.

FASHORA FRANCE

Oct 10, 2024  on Shopify

Niel es una maquina! siempre que me atiende me ayuda y resuelve mis problemas en un momento. El servicio de atención al cliente 10 de 10

My Store

Oct 09, 2024  on Shopify

"I had an excellent experience with Omega Pixels! When I encountered an issue with my advertising account, Tracy provided outstanding support. She was incredibly helpful, offered great service, and was exceptionally customer-friendly. I’m happy to give them a 5-star rating!"

Cutypet France

Oct 07, 2024  on Shopify

Great app and excellent support! Niel was extremely helpful and quickly fixed an issue I was having with my pixel setup. Highly recommend the app and their support team!

DecorazeBrand By Apricot

Oct 06, 2024  on Shopify

Staff is very responsive and cooperative upon every request. They respond promptly and solve the issue and app is working very nice

Alejandra Nail Shop

Oct 03, 2024  on Shopify

The app work as expected, support team was very useful and the response time was very fast. If you need to setup more than once pixel this app is the best option.

FarNord

Aug 29, 2024  on Shopify

Very usefull for tracking, easy to use and for help they have a chat, they respond immediately! Thanks Niel

Olla Mode

Aug 25, 2024  on Shopify

The support is super! We are going to test the app now but I'm sure it should be fine with the support behind it!

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