Thredo is an AI agent that answers shoppers in your store chat. It reads your products and orders from Shopify and learns your policies from your site or files, so it answers questions on stock, prices, shipping, returns, order status and tracking. It adds items to the cart and opens your Shopify checkout. Before sharing an order, it checks the customer's email or phone against it. Hard questions go to your team with the full chat. It also answers on WhatsApp, Instagram and Messenger.
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