Textbox & Textfield by Textify logo

Customer reviews: Textbox & Textfield by Textify

Develop by Inspon Tech

Reviews (104)

Overall rating
4.9

What Merchants Think

Merchants find "Textbox & Textfield by Textify" to be a fantastic solution, providing a seamless way to add customizable text fields to their online stores. The app is widely praised for its ease of use, flexibility, and highly responsive customer support. Merchants consistently appreciate the quick resolution of issues, often attributing the app's success to the exceptional commitment of the support team, particularly highlighting individuals like Anna.

Key Strengths

  • Ease of installation and user-friendly interface.
  • Extensive customization options including text boxes and checkboxes.
  • Highly effective and responsive customer support.
  • Seamless integration with various themes and customizations.
  • Enhances functionality for products requiring custom text inputs.
  • Cost-effective solution for personalizing store features.

Common Concerns

  • Occasional technical issues when integrating with complex or unique themes.
  • Instances of the app temporarily not working or orders lacking customization data.
  • Some merchants experienced difficulties with installation but resolved with support assistance.

Final Thoughts

"Textbox & Textfield by Textify" is well-received by merchants for its straightforward functionality and excellent customer support. Despite minor integration issues with specific themes, the app effectively fulfills its role in enhancing product customization capabilities. The dedicated support team is a standout asset, ensuring that any technical challenges are swiftly and efficiently addressed. Overall, it is a highly recommended tool for merchants seeking to enhance their store's customization features.

Jocelyn's Provisions

Aug 19, 2024  on Shopify

RAAskinn

Aug 11, 2024  on Shopify

Exellent support!

Divina Esencial

Aug 01, 2024  on Shopify

Incredible to work with them. Anna responded to my email immediately and fixed my issues directly on my website. I love working with them.

Team Headquarters

Jul 30, 2024  on Shopify

Simple to use App. It is very helpful for our online store. The customer service is always prompt and resolved very efficiently!

Mama Catz Crafts

Jul 20, 2024  on Shopify

Simple but effective! This app is easy to install, easy to set up, and support is easy to work with if the need arises! Anna from support was able to assist me with a very minor issue I had when I switched over to a new theme. My text box had stopped working as intended (making the customer type in their customization before allowing them to add their item to their cart). I submitted a ticket requesting help, and less than 48 hours later (over a weekend, I might add!) and my Textify app was back in business. I love the simplicity and cost effectiveness of this app! It saves me a bunch of time with every customized order I get, because now I don't need to email folks after their purchase to collect their color requests. Thanks for making my little hobby business run that much easier! <3

Studio Poquelin

Jul 14, 2024  on Shopify

Easy to use and works great.

Tail Wag

Jul 02, 2024  on Shopify

great app with amazing customer service!

Norse Spirit

Jun 27, 2024  on Shopify

Excellent app and even better support. We needed a simple solution to be able to offer custom engraving on a handful of our products. The app is perfect for that

Flexi Sunnies

Jun 04, 2024  on Shopify

This app has worked great for us with no glitches, the team is very helpful and even made some customizations for us.

Caramelo

May 24, 2024  on Shopify

Great app and Amazing customer service, Thank Anna for your quick reply and support, you were very helpful and kind, best customer services I ever experienced, again thank you, Highly Recommend

Crearten

Apr 26, 2024  on Shopify

✏️ The best app for writing text on product in Shopify without a doubt! ✏️ Really intuitive, full of settings to customize, respects even the font of the theme and besides that the support with their admins is FANTASTIC, they made really meticulous changes for me on my website so that everything was in line with the rest of the elements on the product page. I recommend it 100% for both professional stores and new stores on Shopify. Congratulations for the work! ✨

STX PROMO

Apr 22, 2024  on Shopify

I've had really good luck with clients uploading their custom artwork via this app. Also customer service is very responsive and willing to help you through any issues that you may have.

teri.rs

Apr 11, 2024  on Shopify

Maesema

Apr 02, 2024  on Shopify

Textify was just what I needed for my online store! I have many products that I are uniquely made for customers - thus they need to mark the wanted engraving somewhere. I contacted Textify as I needed a bit help in installing the app and I have never experienced such quick and helpful service! I can warmly recommend Textify to other online shop owners.

Rachel Care Shop

Mar 28, 2024  on Shopify

We use a unique theme therefore was some complication with the app, but the Support team was super nice and helpful and managed to handle the problem. Now everything works like a charm. Thank you!!

Isle of Harris Distillery

Mar 14, 2024  on Shopify

We had a non standard request which was dealt with quickly, efficiently and with the least impact on service ever! Fabulous customer service, thank you.

Le Bouquet Florist

Feb 26, 2024  on Shopify

This app is super easy and straightforward to use. We use it for people to include card messages on their order, and it was quick to set up and looks great. I had an issue with the text box not appearing on my website occasionally, so I reached out to support. This issue was diagnosed and fixed quickly, and it was a great customer support experience. I highly recommend this app!

Manufactory Apparel

Feb 20, 2024  on Shopify

I recently used the Textbox app by Textify for my Shopify store and I must say, it's incredibly user-friendly. What stood out even more was the support team behind the app – they were not only friendly but also went above and beyond to assist me. Highly recommend this app for anyone looking for an easy-to-use solution with excellent support!

Neonluminosity

Dec 05, 2023  on Shopify

I am using this app for almost three months, it is amazing made my job so much easier as I am selling custom stuff, customers regularly have some requirements that wouldn't be easy to make that communication without Textfield app.

Jen’s Gems & More

Dec 04, 2023  on Shopify

Anna is amazing at what she does. I presented my problem to her and in less than 12 hours on a sunday, she had my website fixed. Thank you Anna!!!

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