TnC: Terms and Conditions Box logo

Customer reviews: TnC: Terms and Conditions Box

Develop by Effective Apps

Reviews (656)

Overall rating
5

What Merchants Think

Overall, merchants are very satisfied with the "TnC: Terms and Conditions Box" app, praising its ease of use, effectiveness, and excellent customer support. Users have highlighted how the app helps them ensure customers agree to their terms and conditions during the checkout process, making their operations smoother and more secure.

Key Strengths

  • Easy and quick setup process
  • Efficient customer support team, especially notable mentions of team members like Zain and Shahar
  • Functionality to specify which products the checkbox should appear on
  • Integration with various checkout buttons like "Buy Now" and external payment options
  • Capability to record the date and time of customer agreement
  • Highly customizable and user-friendly interface

Common Concerns

  • Initially, some users experienced issues with the checkbox being pre-ticked or bypassable, although these were generally resolved quickly through support
  • Compatibility issues with other apps, although these were also resolved by the support team
  • Lack of geographical restriction features for the checkbox

Final Thoughts

The "TnC: Terms and Conditions Box" app is highly recommended by its users for its simplicity and the effective layer of security it adds to the checkout process. While there are minor concerns, the responsive and competent support team efficiently addresses them, resulting in a positive overall reception among merchants.

Happytel

Feb 04, 2025  on Shopify

SUPPORT WON'T ANSWER. The checkbox has been ticked by default which we didn't like. We had emailed them a month ago and still no reply. edit: they have answered and solved the problem within 12 hours

Busted B Leather

Jan 20, 2025  on Shopify

I've been using the TnC App for quite some time. It was easy to set it and forget it. I discovered today that it was allowing customers to bypass the checkbox and proceed to checkout. After validating my settings were accurate, I reached out to Chat and Zain was extremely helpful, turns out it was a cache issue, easy solution. Thank you Zain for your assistance & making sure my T&Cs checkbox was functioning appropriately. Highly recommend this app if you need T&Cs and want to set it and forget it!

Alpha Centori Audio Research Labs

Jan 16, 2025  on Shopify

Outstanding product and service on all levels. Highly recommended. Works perfectly and super easy to install and use.

Booked & Banked

Jan 08, 2025  on Shopify

This app has been so easy to use in my shop and makes my checkout more secure with the agreement for my membership right there where customers can't miss it. When I thought I had an issue (it was user error, btw ), they were so quick to help! Such a nice team.

GrandLavish Hair Experience

Dec 12, 2024  on Shopify

Very easy to set up and love the option to format to your liking so certain things of importance can stand out!

LongRun

Dec 03, 2024  on Shopify

So easy to apply! Finally was able to add this darn checkbox for my digital products without any code

Glød Copenhagen

Nov 13, 2024  on Shopify

Amazing team. Excellent and fast customer support. They quickly help us setup the checkbox and everything

Itz Meraki

Nov 12, 2024  on Shopify

To begin, I would want to express my gratitude for the excellent customer service I received. I am really appreciative of Zain, Itamar, and Shahar for taking the time to look into the issues I was having with the checkbox and for going above and beyond to fix the problem. When I reached out, I never had to wait more than 24 hours to hear back. They work really hard and very quickly. You all are the best! Thank you.

LOFI Music

Oct 13, 2024  on Shopify

Love this app. I always use it when we close our small business so that our customers know the dates that we are closed and when their order will be processed. This way, we can still sell our items online while we are away, and our customers are not left wondering where their order is. It is really simple and easy to use. If you have any issues I have always found getting help really fast and simple. Thanks so much for your great app!

AusCellardoor

Oct 09, 2024  on Shopify

Had an issue with the app conflicting with another installed app. Shahar was very responsive and after requesting access to our site promptly solved the issue. Amazing service, thank you Shahar.

MixLab Studios

Oct 07, 2024  on Shopify

The service team is competent and really motivated to help. I got instant help from a very kind advisor who was able to help me with my problem within minutes. :)

NEWEVO

Oct 04, 2024  on Shopify

J'adore l'application TnC: Terms and Conditions Box ! Ce qui la distingue des autres, c'est la possibilité d'ajouter une case à cocher au bouton "Acheter maintenant", en plus de celle pour le panier. C'est super pratique ! En plus, le prix est vraiment abordable. L'installation a été facile et le service est au top. Je recommande vivement !

DreamDizzy

Sep 22, 2024  on Shopify

So far I can see in my still not productive Shop the app is working fine. The best is that it works with buy now buttons of pay pal, google pay etc.

JB Boutique

Sep 20, 2024  on Shopify

I added the app to my store and had an issue with the placement box I chatted in and they immediately fixed it !! Great customer service!!

Sisu Knitwear

Sep 03, 2024  on Shopify

Works excatly as expected, and the service team behind this app is great. I needed to center the check box on mobile devices and they fixed it in no time.

Tramontina Australia

Aug 29, 2024  on Shopify

Very easy set up, allows you to restrict specific products instead of the whole store. Just wish you could geographically enable the tick box for specific regions (we are a knife manufacturer and wanted to enable this for QLD only - new laws regarding sales of knives to under 18yo within the state).

illumino

Aug 22, 2024  on Shopify

This was super simple to setup and I love that we can specify which products to have it appear on so that it doesn't have to be there every time a customer purchases something.

Impact Fit Club

Aug 19, 2024  on Shopify

Working with TnC was great! The product woks just as we needed and their team was very supportive, quick and reliable with any questions we had. I highly recommend their products!

Promo Viniles Panamá

Aug 14, 2024  on Shopify

It's just what I was looking for, customers don't read and they all go super fast when checking out. With this option I show them the terms and conditions that I have in the sale of my specific product. The configuration is super simple and easy. . Es justo lo que estaba buscando, los clientes no leen y todos van super rapido al hacer el checkout. Con esta opción les muestro término y condición que tengo en la venta de mi producto en específico. La configuración super simple y sencilla.

JaxScents Shop

Jun 24, 2024  on Shopify

the customer service was great! They were able to fix what I was having issues with! I highly recommend this app to everyone!

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