Overall, merchants are very satisfied with the "TnC: Terms and Conditions Box" app, praising its ease of use, effectiveness, and excellent customer support. Users have highlighted how the app helps them ensure customers agree to their terms and conditions during the checkout process, making their operations smoother and more secure.
Key Strengths
Easy and quick setup process
Efficient customer support team, especially notable mentions of team members like Zain and Shahar
Functionality to specify which products the checkbox should appear on
Integration with various checkout buttons like "Buy Now" and external payment options
Capability to record the date and time of customer agreement
Highly customizable and user-friendly interface
Common Concerns
Initially, some users experienced issues with the checkbox being pre-ticked or bypassable, although these were generally resolved quickly through support
Compatibility issues with other apps, although these were also resolved by the support team
Lack of geographical restriction features for the checkbox
Final Thoughts
The "TnC: Terms and Conditions Box" app is highly recommended by its users for its simplicity and the effective layer of security it adds to the checkout process. While there are minor concerns, the responsive and competent support team efficiently addresses them, resulting in a positive overall reception among merchants.
Happytel
Feb 04, 2025
on
Shopify
SUPPORT WON'T ANSWER. The checkbox has been ticked by default which we didn't like. We had emailed them a month ago and still no reply.
edit: they have answered and solved the problem within 12 hours
Busted B Leather
Jan 20, 2025
on
Shopify
I've been using the TnC App for quite some time. It was easy to set it and forget it.
I discovered today that it was allowing customers to bypass the checkbox and proceed to checkout. After validating my settings were accurate, I reached out to Chat and Zain was extremely helpful, turns out it was a cache issue, easy solution.
Thank you Zain for your assistance & making sure my T&Cs checkbox was functioning appropriately.
Highly recommend this app if you need T&Cs and want to set it and forget it!
Alpha Centori Audio Research Labs
Jan 16, 2025
on
Shopify
Outstanding product and service on all levels. Highly recommended. Works perfectly and super easy to install and use.
Booked & Banked
Jan 08, 2025
on
Shopify
This app has been so easy to use in my shop and makes my checkout more secure with the agreement for my membership right there where customers can't miss it. When I thought I had an issue (it was user error, btw ), they were so quick to help! Such a nice team.
GrandLavish Hair Experience
Dec 12, 2024
on
Shopify
Very easy to set up and love the option to format to your liking so certain things of importance can stand out!
LongRun
Dec 03, 2024
on
Shopify
So easy to apply! Finally was able to add this darn checkbox for my digital products without any code
Glød Copenhagen
Nov 13, 2024
on
Shopify
Amazing team. Excellent and fast customer support. They quickly help us setup the checkbox and everything
Itz Meraki
Nov 12, 2024
on
Shopify
To begin, I would want to express my gratitude for the excellent customer service I received. I am really appreciative of Zain, Itamar, and Shahar for taking the time to look into the issues I was having with the checkbox and for going above and beyond to fix the problem. When I reached out, I never had to wait more than 24 hours to hear back. They work really hard and very quickly. You all are the best! Thank you.
LOFI Music
Oct 13, 2024
on
Shopify
Love this app. I always use it when we close our small business so that our customers know the dates that we are closed and when their order will be processed. This way, we can still sell our items online while we are away, and our customers are not left wondering where their order is.
It is really simple and easy to use. If you have any issues I have always found getting help really fast and simple.
Thanks so much for your great app!
AusCellardoor
Oct 09, 2024
on
Shopify
Had an issue with the app conflicting with another installed app. Shahar was very responsive and after requesting access to our site promptly solved the issue. Amazing service, thank you Shahar.
MixLab Studios
Oct 07, 2024
on
Shopify
The service team is competent and really motivated to help. I got instant help from a very kind advisor who was able to help me with my problem within minutes. :)
NEWEVO
Oct 04, 2024
on
Shopify
J'adore l'application TnC: Terms and Conditions Box ! Ce qui la distingue des autres, c'est la possibilité d'ajouter une case à cocher au bouton "Acheter maintenant", en plus de celle pour le panier. C'est super pratique !
En plus, le prix est vraiment abordable. L'installation a été facile et le service est au top. Je recommande vivement !
DreamDizzy
Sep 22, 2024
on
Shopify
So far I can see in my still not productive Shop the app is working fine. The best is that it works with buy now buttons of pay pal, google pay etc.
JB Boutique
Sep 20, 2024
on
Shopify
I added the app to my store and had an issue with the placement box I chatted in and they immediately fixed it !!
Great customer service!!
Sisu Knitwear
Sep 03, 2024
on
Shopify
Works excatly as expected, and the service team behind this app is great. I needed to center the check box on mobile devices and they fixed it in no time.
Tramontina Australia
Aug 29, 2024
on
Shopify
Very easy set up, allows you to restrict specific products instead of the whole store.
Just wish you could geographically enable the tick box for specific regions (we are a knife manufacturer and wanted to enable this for QLD only - new laws regarding sales of knives to under 18yo within the state).
illumino
Aug 22, 2024
on
Shopify
This was super simple to setup and I love that we can specify which products to have it appear on so that it doesn't have to be there every time a customer purchases something.
Impact Fit Club
Aug 19, 2024
on
Shopify
Working with TnC was great! The product woks just as we needed and their team was very supportive, quick and reliable with any questions we had. I highly recommend their products!
Promo Viniles Panamá
Aug 14, 2024
on
Shopify
It's just what I was looking for, customers don't read and they all go super fast when checking out. With this option I show them the terms and conditions that I have in the sale of my specific product.
The configuration is super simple and easy.
.
Es justo lo que estaba buscando, los clientes no leen y todos van super rapido al hacer el checkout. Con esta opción les muestro término y condición que tengo en la venta de mi producto en específico.
La configuración super simple y sencilla.
JaxScents Shop
Jun 24, 2024
on
Shopify
the customer service was great! They were able to fix what I was having issues with! I highly recommend this app to everyone!