Exceptional customer service, the team is extremely helpful with all issues I face. The help, support and service they offer makes the shipping process so much easier. I cannot recommend their services enough for anyone looking to have international shipping, especially with DDP.

Antoine and the team at Teleship have to be one of the best teams for offering support for the App and being open to suggestions for additional features and improvements. The initial installation and setup was quick and simple with useful notes and YouTube videos to get you started quickly. An initial query was resolved with a few minutes in a video call with Antoine and we were up and running. In the same call I mentioned that it would be great to be able to process eBay IOSS orders for EU customers which we import through the Shopify Market Connect App which Antoine said they'd look into. A few days later and another video call with Antoine and a developer to check some eBay IOSS details and within a couple of weeks they had an integration working. No longer do we have to sort eBay IOSS orders and process them through a third party courier everything goes seamlessly through Teleship. As a bonus the pricing was cheaper that our previous IOSS registration and the parcel prices are very competitive without the need to use comparison websites. From our customers point of view they've already fed back how quickly they've received their parcels without the delays of customs processing, extra payments for fees and knowing to total order cost right at our store checkout. Most of our Western Europe parcels have gone from leaving us to arriving at the customers door in a week!! That's incredible given it's peak season for the postal services and couriers. We can't wait to see where Teleship will go next with the development of the App. Thank you everyone at Teleship.

Outstanding service from Mr. Antoine at Teleship! I’m genuinely impressed with the level of support I received. Mr. Antoine went above and beyond at every step — extremely helpful, proactive, and always ready to go the extra mile. His professionalism made the entire experience smooth and stress-free. Teleship’s app itself is fantastic — fast, reliable, and truly one of the best solutions for cross-border shipping. It has simplified our fulfillment workflow and is an absolute must-have for any Shopify store owner looking to streamline international deliveries. Highly recommended!

Using this service since July and our international customers benefit from transparent charges, no surprise costs on receipt of their order - and better shipping charges than previously. As important the support has been very good.

This app has helped solve exporting to the EU for us. Customers are much happier :) Great support.

I installed Teleship in light of the US tariffs kicking in and I'm really impressed with the app itself within Shopify, the customer service and the delivery. The app recognises US and EU orders and drops them straight into its app - from there you can then purchase a shipping label with the correct taxes and duties applied. Its as easy as dropping it off at the Royal Mail local drop off shop and then Teleship pick it up at their end and continue the rest of the journey. For someone who's not that familiar with retail shipping as a start up - the help I had from Antoine was really helpful. So far I've had no issues with the shipping part of it at all - with successful postings and the customer receiving tracking via email. As soon as more countries are open to ship to I'll switch to Teleship for all of them. Very refreshing service and support :)

Excellent service, and fantastic feedback orm the developers, who actually listen to issues and work on solutions. Has been a godsend for DDP shipping to the US, and the EU, ofeirng better prices and simpler systems than any of ther other carriers. Highly recommended

Teleship has been our Golden Ticket for our small UK business. It enables us to ship DDP (Delivered Duty Paid) to the USA and most European countries, while still using our local post office for dispatch. At checkout, our store displays duties and taxes transparently, so customers know exactly what they’re paying. We simply purchase the label and drop it off. No hidden fees, no extra steps, just seamless international shipping. Teleship understands that we are a small and growing business that does lower volumes, and for businesses like ours, DDP is typically out of reach. But Teleship made it possible. Could not recommend it enough, very thankful for the team at Teleship for making DDP possible for such a small business like us.

If you want to ship to the EU and avoid all the problems with using a European warehouse then Teleship is the answer. Easy to use and good shipping rates plus excellent customer service. Few setup issues all sorted after a meeting with Antoine. Highly recommend.

Integration with Shopify is simple. The ability to have the correct EU VAT rates and shipping costs paid in one go without having to fill out confusing IOSS applications and reporting to individual countries. The team are really helpful and have had our back every step of the way. Things I wish for: - Options to choose the level of detail provided to customers on parcel tracking page - Shipping rates to pull through properly at checkout (sometimes they don't) - Shipping to Canada - Shipping to Australia - Shipping within the UK