Reviews: Google Reviews & Social Proof

Customer reviews: Google Reviews & Social Proof

Reviews (30)

Overall rating

4.1

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What Merchants Think

The "Google Reviews & Social Proof" app has received a mix of positive and constructive feedback from merchants. While many appreciate the effective customer support and the app's customization features, some users have encountered technical issues and changes in the app's offerings without prior notice. Overall, the app is seen as beneficial but with room for improvement.

Key Strengths

Responsive and effective customer support, often highlighted for their quick and professional service.
High level of customization with different themes and filters.
Professional appearance of social posts when integrated into websites.
Overall well-optimized app with satisfactory user experience when functioning correctly.

Common Concerns

Technical difficulties, including sudden non-functionality and syncing issues with social media profiles.
Confusion and lack of clarity during initial setup for some users.
Unexpected changes to feature availability, particularly with plan-related restrictions, without prior notice to users.

Final Thoughts

"Google Reviews & Social Proof" offers a valuable tool for enhancing social credibility on websites, backed by strong customer support. However, to maximize its potential benefits, addressing the technical and communication issues identified by users would be crucial. Despite the few setbacks, it remains a recommended choice for those looking to enrich their digital presence with social proof features.

Viburnum Home

Jul 18, 2024 on Shopify

A bit confusing to use, but some of the customer service reps are very helpful while others not. Overall, a good experience.

Trevenna

May 13, 2024 on Shopify

Works well with great customer technical support when needed. Social post look professional when placed in website. Been using for over a year.

Dotson Tuning

Feb 14, 2024 on Shopify

It worked great, but the Google reviews feed was removed from the free plan with no warning..... just happened to check my site, and the page this app was supposed to be on was a big box that said I needed to upgrade my plan.

Qrest Sauna's & Hottubs

Jan 02, 2024 on Shopify

App stop working and shows that my current plan needs to be upgraded. But I didn't see any limitation on period of use with displaying of one google account.

Big Guy Co.

Apr 01, 2023 on Shopify

It looked pretty great for 12 hours and then all a sudden it's now just a blank white space now on my Shopify store, as well as my preview area in the app manager section. I've disconnected and reconnected my social media feeds with no luck. Also, even while it was working, it wouldn't sync my profile picture from Instagram either.

milajki - Swedens First Selfie Pop Up Museum

Oct 18, 2022 on Shopify

Amazing app and awesome fast support above and beyond! Highly recommend it to anyone in need of collecting multiple social feeds in one place.

Kaleja Store

Sep 16, 2022 on Shopify

Great support. They answer very fast and always solve the issue even the most difficult ones. Overall well-optimized app.

British Nordic Walking

May 16, 2022 on Shopify

The instructions to install were great but our shopify page was slightly different. One quick message to Tagembed and they sorted it out within 12 mins. One happy customer! Needless to say, the feed looks fantastic and keeps our page current.

Caliber

Jan 12, 2022 on Shopify

Great customization with different themes available and filters to talior to out needs. Customer service is great and helped me change up my layout. Would recommend!