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Customer reviews: SyncLogic

Develop by Oiizes

Reviews (90)

Overall rating
4.5

What Merchants Think

Overall, merchants have a highly positive perception of "SyncLogic". The app is praised for its robust functionality, ease of setup, and exceptional customer support. Many users highlight its efficiency in syncing products across multiple stores, and the dedication of the support team, particularly Shane and Jason, has been repeatedly appreciated.

Key Strengths

  • Easy setup and flawless performance
  • Excellent and responsive customer support
  • Flexibility in syncing specific product attributes
  • Seamlessly manages inventory syncing across multiple stores
  • Highly recommended for drop-shipping capabilities
  • Saves time and solves critical syncing issues efficiently

Common Concerns

  • Lack of support for archived or draft items
  • Occasional delays in support response due to high demand

Final Thoughts

"SyncLogic" is a highly regarded app among merchants for its reliability and the impactful support provided by the team. It simplifies the process of managing multiple stores and is considered a valuable asset, particularly for businesses engaged in drop-shipping. Despite minor concerns, the product's strengths greatly overshadow its limitations, making it a worth-while investment for store owners looking to optimize their operations.

Nizhoni Traders LLC

Jan 20, 2025  on Shopify

Afull no support do not waste your money cannot have items taken off if archived or draft items. was told to get with Shopify they were too busy to help.

lexwholesale

Nov 21, 2024  on Shopify

Super easy to setup and is working flawlessly so far! We even needed a custom edit and they got it done in just a couple hours! Highly recommend!

Kylie Ford

Oct 06, 2024  on Shopify

Shane went the extra mile to make it happen.Don't be afraid to get into more detail about what ever your needs are !

CIOVITA

Oct 03, 2024  on Shopify

We have been using Synclogic for a few years now, while the app does what it says on the can, and functions exactly how one would expect. The reason for my 5 star is review is the excellent support that Shane and his team provides. Super helpful, willing to work with you to get everything just how you want it, and always available. Really stellar support. 5/5 would recommend!

Three Mad Hatters Mercantile

Sep 09, 2024  on Shopify

SyncLogic is a game-changer! I needed a feature added that was crucial to my business, and Shane went the extra mile to make it happen. His dedication and hands-on approach were impressive, and the quick response showed how much they care about their customers. If you're looking for top-notch service and a product that delivers, SyncLogic is the way to go. Highly recommend!

Moana Bikini - AU & NZ

Jul 03, 2024  on Shopify

We have used SyncLogic for almost 6 years now. It has been a huge time-saver for us and solves a really important problem for us, of quickly and seamlessly syncing products across multiple Expansion Stores. We have heard horror stories of other brands using other solutions to sync inventory and product details, and things taking too long to connect, resulting in huge oversells and inventory issues during heavy traffic time periods. We have never had any issues and have a huge amount of trust and respect for the SyncLogic Team and Product. Highly recommend.

Earjobs NZ

Mar 03, 2024  on Shopify

SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.

PrairieaJewelry

Feb 21, 2024  on Shopify

I have received personal great customer service from Jason using SyncLogic! He has reached out personally to me via email and phone to make sure I am understanding the app and that my business is getting full use of this great app!

G Marie's Boutique

Jan 22, 2024  on Shopify

I don't often have to email support but when I do, they provide amazing customer service and always solve my issue! I can't imagine running my store without their app!

Smoking Cat Distribution

Jan 22, 2024  on Shopify

Very smooth functioning app. Support is very fast and thorough if you have questions. Jason is the best!

JM Wholesale Ltd

Dec 22, 2023  on Shopify

I'm very happy with the service provided by Synclogic, the service that is provided just works well for our company's group of websites. Any issues and they are quick to respond, diagnose and fix. We have been using Synclogic for many years now and problems are few and far between. I would recommend this service to anyone that requires a hassle free solution to syncing data on multiple websites.

The Sis Kiss Wholesale

Dec 21, 2023  on Shopify

I've been using SyncLogic for over a year and have had a great experience. My installation process was incredibly simple and I've received great support from the team. I have a number of applications running on my storefront and haven't experienced any disruptions from SyncLogic. If you are looking for an easy way to connect your products to another storefront for drop-shipping this is an affordable and simple option. I highly recommend it as drop-shipping is a great revenue builder for our brand!

Oracle Leather

Dec 21, 2023  on Shopify

I loved having Synclogic in my last business, which has worked seamlessly as it should have for the last 4 years or so. I recently opened a new business and have set up Synclogic again for the new site, and had some specific requests and needs, and the level of support I've gotten has been above and beyond. i highly recommend this product for both working as it should, and very responsive troubleshooting assistance.

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