Reviews: Syncee for Suppliers

Customer reviews: Syncee for Suppliers

Reviews (177)

Overall rating

4.8

5

35
4

1
3
2
1

What Merchants Think

"Syncee for Suppliers" is widely appreciated for its efficient and user-friendly platform that facilitates connections between suppliers and retailers. Many merchants commend the seamless integration with Shopify, which simplifies the management and updating of product listings. The app's customer service is frequently praised as supportive and responsive, often receiving specific shoutouts for quick troubleshooting and onboarding assistance.

Key Strengths

Easy and intuitive setup process
Seamless Shopify integration
Extensive connectivity with a broad range of retailers
Responsive and efficient customer support, frequently mentioned individuals include Fruzsina and Judit
Automated inventory updates and easy product data management

Common Concerns

Occasional issues with support responsiveness reported by a minority
Perception of upselling without adequate support in some cases
One instance of dissatisfaction with the handling of customer service queries

Final Thoughts

Overall, "Syncee for Suppliers" is regarded as a valuable tool for suppliers aiming to expand their reach through effective retail partnerships. Despite some isolated concerns about customer service experiences, the app is largely recommended for its ease of use, strong support team, and smooth integration capabilities that enhance the B2B experience.

melomelo

Jul 30, 2024 on Shopify

Everything Great!

Onyx Crafts Memorial Urns LLC

Jul 09, 2024 on Shopify

Till now testing

Modewo

Jul 07, 2024 on Shopify

Had some questions, support on the chat was very helpful!

Custer Custom Leather

Apr 24, 2024 on Shopify

This review is based on the customer service: We are just starting out with this app, but so far, they are great! We don't know our way around Syncee just yet, so with all of our questions came professional and clear answers. Fruzsina has been a great help in our starting process as suppliers on Syncee.

i-Watch

Apr 22, 2024 on Shopify

A great App. also at the level of customer services they are all great.

Plantiva Natural Supplements

Apr 12, 2024 on Shopify

The app is very flexible and the support staff is extremely helpful in getting it set up!

PonyCycle EU Official Store

Mar 28, 2024 on Shopify

It's easy to load the products information from Shopify, and there is always someone assist me with quick and professional advice.

Quality Prints USA

Mar 27, 2024 on Shopify

I am not sure about my selling experience, yet, but the customer service experience is superb.

Luxe Harbor

Mar 26, 2024 on Shopify

5 star for Fruzsina and Syncee. Amazing support in addition to a quick and easy onboarding. Keep it up!

Rosalie & Donell

Mar 08, 2024 on Shopify

Easy to use. Very modern and clear platform. Perfect place for the 21th century to make B2B businesses. We absolutely recommend it.

Cupsie's Creations

Feb 29, 2024 on Shopify

Great help and fast responses setting this app up on my Shopify. Thanks, Fruzsina for all your help. Fingers crossed the sales start to come through soon as I can't comment on this part yet!

wicked-dropship

Feb 16, 2024 on Shopify

Syncee is very easy to setup and use, Fruzsina always there to answer and solve whenever i had a question or issue. I am very excited to see how I can grow my business with Syncee!

Sock Panda

Jan 31, 2024 on Shopify

I dropped the 3-star review to 1-star after the misleading and dishonest response to my review. ----- Very average. Many better options. After signing up, zero support, but they did upsell me. Asked for customer service once and received a completely inadequate response. I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.

Skincare for Weirdos

Jan 17, 2024 on Shopify

Installation was very easy and any issues I had, Fruzsina answered and solved for me immediately. I am really excited to see how I can grow my business with Syncee!

Glamie Cosmetics

Jan 09, 2024 on Shopify

In addition to the fact that onboarding is very easy and listing my products is easy, I don't have to pay a commission on my sales unlike other similar platforms.