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Customer reviews: Products Sync Master

<h3>What Merchants Think</h3> <p>Overall, merchants express substantial satisfaction with "Products Sync Master." The app is seen as a reliable tool for syncing and managing products, offering a significant enhancement to eCommerce operations. Users appreciate the ease of use, effectiveness in importing products, and, notably, the outstanding customer support that developers provide. However, some merchants encounter occasional technical hiccups, which developers are generally quick to address.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup.</li> <li>Reliable and error-free synchronization.</li> <li>Exceptional customer support and responsiveness.</li> <li>Capability to handle complex upload requirements and special file formats.</li> <li>Wide-ranging functionalities including multi-language support and pricing updates.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with updates leading to undesired changes, like archiving items.</li> <li>The app is only available in English, which can create comprehension issues for non-native speakers.</li> <li>Lack of detailed tutorials for creating templates.</li> <li>Occasional lack of features that some users find essential.</li> </ul> <h3>Final Thoughts</h3> <p>"Products Sync Master" is a highly regarded app that serves as a vital asset for eCommerce businesses needing dependable product synchronization and management. Its strengths in customization, customer service, and operational functionality make it a popular choice among merchants. While some minor concerns exist, the developers' readiness to assist and improve makes this app a worthwhile addition to any digital storefront toolkit.</p>

Reviews (47)

Overall rating
4.3

What Merchants Think

Overall, merchants express substantial satisfaction with "Products Sync Master." The app is seen as a reliable tool for syncing and managing products, offering a significant enhancement to eCommerce operations. Users appreciate the ease of use, effectiveness in importing products, and, notably, the outstanding customer support that developers provide. However, some merchants encounter occasional technical hiccups, which developers are generally quick to address.

Key Strengths

  • User-friendly interface and easy setup.
  • Reliable and error-free synchronization.
  • Exceptional customer support and responsiveness.
  • Capability to handle complex upload requirements and special file formats.
  • Wide-ranging functionalities including multi-language support and pricing updates.

Common Concerns

  • Issues with updates leading to undesired changes, like archiving items.
  • The app is only available in English, which can create comprehension issues for non-native speakers.
  • Lack of detailed tutorials for creating templates.
  • Occasional lack of features that some users find essential.

Final Thoughts

"Products Sync Master" is a highly regarded app that serves as a vital asset for eCommerce businesses needing dependable product synchronization and management. Its strengths in customization, customer service, and operational functionality make it a popular choice among merchants. While some minor concerns exist, the developers' readiness to assist and improve makes this app a worthwhile addition to any digital storefront toolkit.

Basement 88

Mar 24, 2025  on Shopify

Team have been super responsive from day 1, the app is so worth the money and they are always online to answer questions and help with custom issues. Can definitely recommend!

ArcaneDame LLC

Feb 15, 2025  on Shopify

Prompt and professional customer service. You don't have to ask them twice- our issues were solved the first time. They are reasonably priced, and their staff make sure they understand the issue and fix it in 24 hours during business days when we have contacted them. We do recommend this app.

Lots of Loot

Jan 19, 2025  on Shopify

Warning, latest update changed the functions in the app, all my items are now archived instead of active. Customer service will fix this but dont now when.

Robotto

Dec 01, 2024  on Shopify

Har använt den här appen på flera butiken under en tid och den gör det den ska men har en del problem och brister i funktioner. Finns tyvärr inget intresse från appens skapare att lösa det brister och funktioner som saknas vilket är synd.

AUMI 4

May 21, 2024  on Shopify

As a business owner with extensive experience in eCommerce, I've tried numerous syncing apps, and I can confidently say that Sync Master stands out from the rest. Our store deals with a high volume of products and orders, and other apps always seemed to have some issue, causing disruptions and headaches. Sync Master, however, has been a game-changer. It syncs perfectly, every time, without any errors. The interface is user-friendly, making it easy to set up and manage. The reliability and precision of this app have saved us countless hours and allowed us to focus on growing our business rather than dealing with technical glitches. What really sets Sync Master apart is their top-notch customer support. Whenever we've had questions or needed assistance, their team has been incredibly responsive and helpful. They go above and beyond to ensure everything runs smoothly. If you're looking for a dependable syncing solution for your Shopify store, look no further than Sync Master. It’s a must-have tool for any serious eCommerce business!

GAMEFORCE.IE

May 13, 2024  on Shopify

This is an incredible APP that makes importing products both simple and reliable. Whats makes this app even better is the first class support provided. They took the file I wanted to import and did all of the work to import the file 100% correctly. My lack of experience with Shopify ( Magento since 2013 ) had me asking a few silly questions and they took the time to explain and created a video showing me how features of Shopify and not just their app worked. If you want to import products from a supplier no matter the format this is the solution and if you need support you can rely on this developer to give you the help needed. If I could give more than 5 Stars I would

ArtYouTouch.net

May 02, 2024  on Shopify

I had some fairly complicated upload requirements and I made HEAVY use of their support. I'm glad to say, not only did they provide excellent support, but they REWROTE parts of the application to meet my unique needs (in fairness, others will benefit as well, but still...). Can't say enough good things about this team. They are literally the only app that I've found that could meet my specific needs.

mellis-petshop

Mar 29, 2024  on Shopify

Leider nur auf Englisch, daher manchmal für mich nicht alles sofort verständlich. Aber der Kundenservice ist hervorragend, jede Frage (auch wenn sie auf Deutsch gestellt wird) wurde bis jetzt zeitnah und kompetent in einfachen Worten beantwortet. Der Funktionsumfang ist top und die Preisgestaltung fair. Danke an das tolle Team.

Copiscan Inc

Feb 23, 2024  on Shopify

Its a must have product. With this app you can import products with multiples languages, you can update price, import quantity, create specials rules, make your pricing with formulas from a single app. You can save the task to reuse easily. The technical support team is #1 ! Always there to help. If you have a special file, they can help their module work with your distributor flat file.

Outdoor Essential Gear

Dec 29, 2023  on Shopify

This is a good app for product uploading and updating. Any time I have a question if I cannot figure out how to do something the tech team is great at researching and fixing it for me. I would say if there is one improvement it is better tutorials of how to create templates.

Padello

Aug 17, 2023  on Shopify

We had a complex product feed to import with more than 15K SKUs. The support team helped us very quickly and efficiently. The feed import now works like a charm. Superb service.

e-Refurb - Refurbished IT Products

Apr 18, 2023  on Shopify

A wonderful app, it is everything you need for dropshipment, import export and much more, highly recommended. support is very good.

DXF4YOU

Jul 26, 2022  on Shopify

Very cool app. Easy installation. Easy to work. Everything works perfectly. Everything suits me. I recommend.

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