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Customer reviews: SuperFast POD

Develop by SuperFast POD

Reviews (15)

Overall rating
4.8

What Merchants Think

Overall, merchants are highly satisfied with "SuperFast POD," praising its seamless integration with Shopify and automated order handling. The app's exceptional customer support and swift production times have significantly enhanced their businesses, with many seeing it as an essential tool in their operations. However, a few users experienced communication challenges with the support team, impacting their overall experience.

Key Strengths

  • Efficient Shopify integration and automation of order processes
  • Highly responsive and helpful customer support
  • Rapid production and shipping times
  • High-quality products leading to positive customer feedback
  • Support for custom integrations enhancing user experience

Common Concerns

  • Inconsistent communication from the support team
  • Difficulties with product mockup alignment
  • Initial challenges with app setup for existing product listings

Final Thoughts

"SuperFast POD" has earned a strong reputation among merchants for its operational efficiency and customer-centric approach. Despite minor issues with customer support responsiveness, the app's strengths far outweigh its limitations. It's highly recommended for those looking for a reliable and fast print-on-demand service to enhance their e-commerce operations.

The Dutch Tile Project

Feb 25, 2025  on Shopify

SuperFast POD has been a game-changer for our business. We use it to automatically route relevant orders to specific production partners, who then seamlessly produce and fulfill them. The Shopify integration works flawlessly, saving us time and effort. Their customer support is also top-notch. If you’re looking for a hassle-free POD solution with automation, SuperFast POD is a must-have!

Casetful

Feb 22, 2025  on Shopify

Absolutely brilliant app! It connects to Shopify and handles orders automatically, making my life so much easier. At first, I had to recreate products in the app, which was a bit of a hassle, but Andy was amazing and he set up a custom integration so I could use my existing products. Huge time saver! I believe this is now a standard feature, so setup is even smoother. Customer service is top-notch, and everything runs like a dream. Highly recommend!

Coffee Purrfection

Aug 13, 2023  on Shopify

I'm disappointed, I really wanted to use this app. I had a few issues: The mockup templates were not perfectly aligned. I contacted SuperFastPOD twice, but they never replied. Still waiting for a reply and I continued. I discovered that my add to cart and buy now buttons had disappeared because of this app. I contacted SuperFastPOD again, but of course they never replied. I then contacted them via Facebook message - no reply. I did give them plenty of time to reply. In summary, I contacted them four times and not once did they reply. Imagine if I had an issues with a product or an order. I installed the app on 12 July 2023 and had no choice other than to uninstall on 1 August 2023. My add to cart and buy now buttons have returned.

SIMPLEE GEMS

Aug 05, 2023  on Shopify

At last a UK company that actually works. Amazing range of products .. so easy to design and swift import to store. I have also found they are swift on all replies.

JOOKSY

Jun 02, 2020  on Shopify

Cannot praise this app enough. support is amazing, helpful and very fast when it comes to response. Shipping is rediculously quick and product quality has gained me 5 star reviews on trust pilot and 5 star reviews on etsy. Try them once and you wont regret it.

Caserare

May 19, 2020  on Shopify

This app is very incredible. Chat support is very helpful. I hope your company continued to add other products and add special support such as Facebook Group. I will build a new store with this app, you must try and I give 100% recommend these guys.

Dubsnation

Sep 27, 2019  on Shopify

I found Supefast POD by accident and what a find i have made. I Installed the app and uploaded my designs. TOP customer service - Paul helped me by explaining the importance of the DPI and the placement of one of my designs which enhanced the quality of the image on the product and all which was greatly appreciated by myself as a non tech/design guy. Superfast printed, shipped t shirts and phone cases which where received by my customers in a superfast 7/8 days. I can confirm the shirts and phone cases are of the highest quality with customer service to match. We are now in the process of using Superfast as our preferred supplier by adding more of their products to our range. We highly recommend Superfast POD. John

Valhyr

Sep 23, 2019  on Shopify

So far I've ordered a wallet case from here and the quality is very good. The printing quality, small details and the case have a premium feel to them My design was black and white, the front of the case itself is printed on a white surface with color layed on top of it. If you're going for black, choose #000 as a shade of dark-gray might have a tint of green to them, which is normal for stuff like this. The case closes very firmly with a magnet and the feel of the faux leather is very great and comfortable! The customer support is also very fast and helpful, the delivery time was very fast - I think the product arrived in less than a week, but my local post office forgot to notify me so after a week I went to check and the item was already there Definitely suggest using their wallet cases as they feel premium, you can price them higher than others!

Printgals

Sep 19, 2019  on Shopify

Very professional and reliable service. If you are looking for a POD company then I would 100% recommend these guys.

VENXARA

Sep 14, 2019  on Shopify

A new jewel has emerged in the POD world. Top quality products - they look like luxury brand items. Shockingly fast delivery from the UK to the US. Responsive and friendly support. So excited to continue to build out my store with their products.

KoultureKanvas

Sep 11, 2019  on Shopify

Superfast POD is called that name for a reason...I've used them a couple of time for most of my orders both within the UK and international shipping, and the speed at which they produce and deliver products to my customers is top-notch. The quality of their products are super high, and customer service is the holy grail of their brand, as its super responsive and always available to help merchants. If you're having second doubts about using them, I suggest you have this app integrated on your store if super fast delivery is an option you want for your store.

SnaptureThat

Aug 27, 2019  on Shopify

Without doubt the best POD app on the app store! I've tried many different apps over the last few years and nothing is as straight-forward as this. It really does give you the ability to put a comprehensive website together with Shopify in days. The quality of the products is outstanding - plenty of my most recent orders are word of mouth referrals from happy customers. It's the missing piece in my POD goal to switch my secondary income to my primary.

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