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Substitutions

Develop by Shopify

$49.99-$249.99

/ Month
Free plan available 30 Days Free Trial

Automatically offer substitutes for out-of-stock items.

Shopify admin integration
Real-time inventory sync
Automatic product substitution
Customizable sequence
Detailed logs

About Substitutions

Launched Nov 17, 2024

Categories

Built by Shopify

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Description

Don't lose sales to out-of-stock items. Automatically substitute with alternatives you set.

Stop losing sales to out-of-stock products. Substitutions lets you automatically replace unavailable variants with alternatives you define. The swap happens after checkout during order fulfillment. Customers complete their purchase normally and notice nothing different. Set multiple substitutes per product and control priority order. The app manages inventory settings for you, keeping products sellable when backups exist and stopping sales when options run out. Track activity in your dashboard.

Stop losing sales to out-of-stock products. Substitutions lets you automatically replace unavailable variants with alternatives you define. The swap happens after checkout during order fulfillment. Customers complete their purchase normally and notice nothing different. Set multiple substitutes per product and control priority order. The app manages inventory settings for you, keeping products sellable when backups exist and stopping sales when options run out. Track activity in your dashboard. more
  • Automatically replace out-of-stock items with alternatives after checkout
  • Add multiple fallback options per product with drag-and-drop priority
  • Quantity substitutions: swap a 12-pack for two 6-packs automatically
  • Bundle substitutions: swap one soap in a gift set, rest ships as-is
  • See recovered revenue and substitution activity at a glance

Pros

  • Prevents lost sales by automatically suggesting substitutes for out-of-stock items
  • Enhances store efficiency and customer satisfaction by ensuring customers find what they need even when their first choice isn't available
  • Automatic product substitution feature streamlines the substitute offering process
  • Customizable sequence allows prioritization of substitute items according to store preferences
  • Real-time inventory sync helps avoid further complications by not offering items that are also unavailable
  • Detailed logs facilitate tracking of substitutions and enable data-driven adjustments to maximize sales
  • Integration with Shopify admin makes managing substitutions easy and straightforward

Cons

  • May require careful setup to ensure suggested substitutes are appropriate for customer needs
  • Potential dependency on real-time inventory accuracy; discrepancies can impact effectiveness
  • Substitute products may not always satisfy customers' original preferences, affecting satisfaction

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