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Customer reviews: Super Subscriptions App

Develop by Shopify

Reviews (115)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

My Local Collective

Sep 18, 2024  on Shopify

Great app, especially for a free app. Great response from the team when need. Highly recommend! It just does what its meant to do.

by mae

Sep 17, 2024  on Shopify

Subscription apps are not easy and can be frustrating to work with. For me it really comes down to the support they offer and this app delivers on the service side with 5 stars all the way. For a smaller shop/catalog this is by far the best way to get started with subscriptions.

Gymstone

Sep 17, 2024  on Shopify

Cool app, a lot of features and it looks cool on the website

US Nutrition™

Sep 17, 2024  on Shopify

Phenomenal customer support. I highly recommend this app!

Ecoternatives

Sep 16, 2024  on Shopify

great app, better than the other ones

Roastwolf

Sep 14, 2024  on Shopify

Amazing little app with plenty of customisations and flexibility for your subscriptions. Stefan is also extremely helpful. Highly recommend over some of the other bloated apps.

ratbone skinny

Sep 14, 2024  on Shopify

If I could give this app 6 stars, I would. Super Subscriptions has been a fantastic addition to my Shopify store, and I couldn't be happier with my experience so far! One of the most appealing aspects is that the app is completely free. This allows me to explore its features without any financial drain, which is a significant advantage for a small businesses looking to manage subscriptions effectively. The customization options for both the widget and the customer portal are impressive. I appreciate that these features are available without needing to upgrade or purchase add-ons. This flexibility allows me to tailor the look and feel of the subscription experience to match my brand perfectly. Furthermore, the customer support has been outstanding. The response time was incredibly quick, and the help I received during the migration process was seamless. The team made it easy to transition my subscription setup, ensuring I could start offering subscriptions to my customers without any delays. Overall, Super Subscriptions combines functionality, customization, and excellent support, making it an ideal choice for anyone looking to enhance their Shopify store with subscription services. I highly recommend it!

myDividends24 - Shop

Sep 12, 2024  on Shopify

Back Mountain Microgreens

Sep 11, 2024  on Shopify

Great app. Love it so far. Great customer support!

Naked Bar Soap Co

Sep 10, 2024  on Shopify

Super easy to install and great customer service!

Modern Kibble

Sep 04, 2024  on Shopify

Stefan and his team has been extremely patient, helpful, and prompt in getting my customers migrated to their app. They provided easy to follow instructions and did a painless migration service. They also resolved issues that occurred during the migration within a 1-2 business days. Keep up the good work!

Hampton James Clothing

Sep 04, 2024  on Shopify

Stefan was one of the most hopeful admins I have ever had to use on Shopify concerning app. His subscription app is tailored to many different types of subscriptions and it is FREE. Thank you Stefan! 5 Stars!

clubamity.co.uk

Sep 01, 2024  on Shopify

Quality product, and quality people behind it. Very much feels like a one-to-one conversation when dealing with Stefan, who is clearly interested in understanding the businesses he's working with so he's able to best advise how their app can help. First sub secured, hoping to build with this team from here on out.

Flowtrade

Aug 28, 2024  on Shopify

I recently installed approximately 10 different apps, including (Recharge, Smartrr, Bold, Subify, Seal, Loop, and several others.) Out of all of them, I found the onboarding process and usability of this app to be the smoothest and most straightforward. User friendly and efficient with time. The support team and owners are exceptional, always ready to assist at any time of the day. I am thoroughly impressed, and although I am not one to write reviews often, this app certainly deserves one.

XS Connect

Aug 27, 2024  on Shopify

I trialled at least 8 subscription apps, this was the best, easy to set up and THE ONLY app that offered the ability to apply subscriptions on a collection level, worked on a collection with 12,000 products.

LITIAO

Aug 26, 2024  on Shopify

Coole App! Einfach und funktioniert wie sie soll. Super schneller Chat-Support auch zu später deutscher Stunde.

Guilty Girl

Aug 22, 2024  on Shopify

I am beyond impressed with the customer service at Super Subscriptions! I had an issue that needed resolving, and Stefan was absolutely amazing. He helped me out so quickly and made the entire process stress-free. It’s rare to find such responsive and efficient customer support these days, and I’m so glad I chose Super Subscriptions. Highly recommend!

Manly

Aug 14, 2024  on Shopify

The best subscription app. Easy to set up, no redundant features, great UI, great widgets, favorable pricing policy. Recommend!

Tankless Shop

Aug 13, 2024  on Shopify

After installing and trying out several subscription apps, I kept coming back to Super Subscription. I was going back and forth between Super Subscription and Shopify Subscription because I wanted a implementation that did not rely on external connections or was too costly. The deciding factor between the two was that Super Subscription allowed me to disable 'skip' and 'pause' subscription options. Thanks to Stephan for his patience and quick response to my questions!

Fair Education. UK.

Aug 12, 2024  on Shopify

I was incredibly impressed by the level of support that this company offered me when I was setting up my business. They were absolute lifesavers! Highly recommended.

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