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Customer reviews: Super Subscriptions

Develop by Super Simple

Reviews (126)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

NO RAGRETS

Oct 21, 2024  on Shopify

they say cheap, fast, good, pick two. well now you can have all three, with one big plus - it's FREE. what more could you possibly want? you also get super friendly and professional live support, courtesy of Stefan. Honestly I would pay for this app, but please don't start charging me lol

The Little Black & White Book Project

Oct 21, 2024  on Shopify

I'm all set up and ready to launch my subscription (so I can't review the actual sign ups etc) but I will say I have found the app really great, does exactly what I need in a fairly straight forward way. The support is really excellent and when I got stuck I got immediate responses to my queries and was able to sort out any issue I faced. Would definitely recommend trying this app.

Tryghedsmaerket.dk

Oct 20, 2024  on Shopify

Brilliant app and first class customer support. Already a big fan.

Zerolla

Oct 20, 2024  on Shopify

Great service, very customisable app.

Elusive Coffee

Oct 20, 2024  on Shopify

I seriously tried almost every single sub app I could find and kept coming back to this one. Its free (for now) and does everything I need. Also support was amazing.

DonnaDuckDesigns

Oct 17, 2024  on Shopify

Very easy to use starting out. Customer service was great too!

VINYL MOON

Oct 16, 2024  on Shopify

So far, so great! Stefan has been incredibly helpful with set up, questions, and more. I have tested almost every subscription app out there and Super Subscriptions has an incredible amount of features. I highly recommend testing it to see if its for you and dint hesitate to ask their support for help.

CareMore Nutrition

Oct 16, 2024  on Shopify

I can not stress enough how incredible the tech support is with this App. My shop needed a difficult software migration off a very antiquated subscription software. I am NOT a tech person and once Stefan realized this he jumped in to help! Prompt responses with meticulous attention to detail, almost as if he owned equity in my business! This App should be renamed Super Simple Subscriptions! Would absolutely recommend.

Get Some

Oct 16, 2024  on Shopify

Stefan has been an invaluable resource in helping us set up our subscription offerings. His communication is extremely clear, and he was incredibly helpful in providing all the necessary information and guidance. We really appreciate his expertise and support!

Farmer's Daughter Homestead

Oct 15, 2024  on Shopify

We are launching offerings with this app this week and felt a little intimidated by the process of setting everything up. Stefan was so responsive and so detailed in his help. The app is relatively straightforward but the customer support gave us that extra bit of peace of mind and answered any lingering questions we couldn't find answers to ourselves. So grateful for the time + generosity Stefan provided us.

Cubic | MotionDSP

Oct 15, 2024  on Shopify

Super Subscriptions is a fantastic app! It offers a wealth of customization options that allow you to tailor your subscription management experience to fit your needs. Plus, the customer service is outstanding - responsive and helpful every step of the way. Highly recommend this free app for anyone looking to streamline their subscriptions!

Zwetschke Onlineshop

Oct 15, 2024  on Shopify

Sehr guter und schneller Support. Ein Lichtblick unter den vielen Subscription-Apps. Wir freuen uns auf die Arbeit mit Super Subscriptions.

Beautyologie

Oct 14, 2024  on Shopify

Great app and absolutely amazing support team! App works perfectly.

Grow Nutrition

Oct 14, 2024  on Shopify

Não consigo entender como esses caras não cobram pelo App. Suporte sensacional, rápido, eficiente. Melhor App de assinatura disparado aqui do Shopify!!

Westhill Barkery

Oct 14, 2024  on Shopify

The app itself is brilliant, very user friendly and has enabled my shop to offer a new subscription service which we would have been unable to do otherwise. Customer support is extremely helpful and quick to respond.

Tithe Coffee

Oct 13, 2024  on Shopify

Really great subscription app- esp for being free! Offers a lot of customization options, and is really straight forward for easy set up. I had some trouble getting my thoughts sorted with how I wanted to present my subscription, and the team was quick to respond and really friendly. Thank you Super Subscriptions, this experience was great.

Craft & Culture

Oct 12, 2024  on Shopify

I am Super impressed by the team at Super Subscriptions, especially Stefan. I moved over from another subscription service and needed some help with the migration and he was Super Nice and Super Kind. As I am not a coder, I probably asked a lot of basic questions. Even then, he was Super patient with me and was great help and a joy to communicate with. There are some improvements that can make the app even more Super, but with dedicated and professional staff, I'm sure these can be polished with time. I have nothing much glowing recommendations for the team and if anyone noticed, I hid 7 Super's in this review. They totally deserve more and I absolutely recommend getting this app. 5 Stars!

comBack

Oct 10, 2024  on Shopify

Great subscription app, easy setup with good customizable options. I have been a Shopify Expert for over a decade so I tend to ask a lot of questions about different aspects/adjustments..etc. and this app comes with hands down some of the best support I have seen in all my years.. support helped with customizing the app for my site too without hesitation. This will be my ongoing subscription app that I use and recommend to all clients. If you have ANY issues, just reach out to support before you get frustrated and they will get you setup in no time!

ZooLyx

Oct 07, 2024  on Shopify

Extremt bra app, speciellt när den är helt utan kostnad. Stort utbud av funktioner och trevlig, samt agerande kundtjänst.

Akkermy

Oct 06, 2024  on Shopify

Super easy, simple app to use. They've helped us every step of the way. I highly recommend them!

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