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Customer reviews: Super Subscriptions App

Develop by Shopify

Reviews (115)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

Baum Beauty Online

Jan 14, 2025  on Shopify

I am deeply grateful for the developer's incredibly prompt support. They responded to my inquiries with exceptional speed, which was a tremendous help. This app provides all the essential features I needed and has become an invaluable asset to my store. The fact that such a high-quality product is offered for free is extremely beneficial for fledgling stores like mine. While the app is already excellent, it would be even better if the Shopify admin panel UI could also be translated. I hope this feature will be implemented in the future. Overall, I highly recommend this app for its functionality and outstanding support.

Mighty Missouri Coffee Co.

Dec 19, 2024  on Shopify

Customer service is unreal. This is the best subscription service we've used, by far.

Concave Coffee

Dec 19, 2024  on Shopify

Been looking for the right subscription app for years. Think this is it. UI and UX is wonderful and all is working nicely. The design, ease, and simplicity is so nice.

Lulo Coffee

Dec 18, 2024  on Shopify

Stephan is very helpful and the app is easy to set up! Just starting out with it but I can already see how useful it will be!

AlphaVit

Dec 18, 2024  on Shopify

I've tried several different apps, but this is absolutely the one for me. Not only the app is great and works really, really well, but the customer service is beyond what I can wish for. Can't ask for better service, nor a better app. THANKS!

Agecomfort.com

Dec 18, 2024  on Shopify

Great product, as well as a super responsive and helpful team. Big thanks to Stefan, who is always so helpful!

Rusted Acre Soap Co.

Dec 14, 2024  on Shopify

So far so good. Easy install and the widget looks good. How long can this be free?!!

WasteNot Shop

Dec 10, 2024  on Shopify

AMAZING customer service

Woodforde's Brewery

Dec 10, 2024  on Shopify

Great customer service, helped manually replacing the widget efficiently

Forever Natural Remedies

Dec 05, 2024  on Shopify

Amazing help and assistance by Stefan at 'Super Subscriptions.' He was very patient and helpful with getting my subcription widget correctly set up for my website 'Forever Natural Remedies'. Highly recommend. Thank you very much!! :)

cacaobreath

Dec 04, 2024  on Shopify

I didn't like the look and feel of my old subscription app. I switched here since its FREE. It has also been easier to set up. Great customer service as well.

Biostime Nos Marques

Dec 04, 2024  on Shopify

A Truly Outstanding App and Team! We’ve been using Super Subscriptions for our new Shopify store, and we couldn’t be happier. The app is not only brilliantly designed but also handles our complex needs effortlessly. What truly sets Super Subscriptions apart is their incredible team. From day one, they went above and beyond to support us during our migration of contracts and the entire setup process. Any issues we encountered were handled quickly and with unmatched professionalism. If you’re looking for a robust subscription solution paired with top-notch customer service, look no further. Super Subscriptions is the gold standard in Shopify apps!

Freyja's Daughters

Dec 03, 2024  on Shopify

I am not a tech savvy person but have found this easy to use! The customer service is AMAZING! I needed a little guidance, and they went above and beyond! 10/10 HIGHLY recommend.

Go North

Nov 28, 2024  on Shopify

Easy to manage, clear logic and great customer support. I recommend!

Genacol

Nov 25, 2024  on Shopify

Mortals

Nov 23, 2024  on Shopify

This app is amazing. Not only is it above and beyond, but it’s free??? thank god. It's better than the paid ones!! On top of that, there was a slight design question I had, and the team went in and fixed it perfectly for me immediately. No headache whatsoever. So happy with this app and team.

DEBEAULIEU

Nov 20, 2024  on Shopify

Of all the applications on the marketplace, Super Subscriptions is the cleanest and highest quality, and we've tried them all! The admin is done natively, so it feels like something new from Shopify, which is very practical for teams to use. Subscription management is perfectly integrated into the order flow. We needed to migrate from Bold V1 to Bold V2, but their new version had less functionality and was very problematic for our migration. Super Subscriptions met all our expectations and even contained more features than Bold (more emails, full multi-language translation, perfect customer portal etc). Frankly, I don't know what we would have done without them, especially Stefan who was very professional, available and very friendly! Our implementation of the widget is totally customised through custom development, but I was impressed to see the possibilities of creating a widget in no-code for unique customisation, it's very complete! What's more, the widget is rendered on the server side, which means that when you load the page the module and subscription options are already there, perfect for SEO and you don't have any page jumps where the widget appears after the content, it's much better quality and lighter. In short, it's the most modern and complete application on the market today!

Concave Coffee

Nov 20, 2024  on Shopify

Been looking for the right subscription app for years. Think this is it. UI and UX is wonderful and all is working nicely.

Vape-Dealer

Nov 19, 2024  on Shopify

this is the best subscription app in shopify app store! smart and easy to use and realtime support. thanks from berlin

ONE Napkin

Nov 18, 2024  on Shopify

Loving the app + Super Subscriptions support service has been amazing! Extremely responsive and helpful so that we can make quick launch dates smoothly!!

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