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Customer reviews: Super Subscriptions

Develop by Super Simple

Reviews (126)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

Mortals

Nov 23, 2024  on Shopify

This app is amazing. Not only is it above and beyond, but it’s free??? thank god. It's better than the paid ones!! On top of that, there was a slight design question I had, and the team went in and fixed it perfectly for me immediately. No headache whatsoever. So happy with this app and team.

DEBEAULIEU

Nov 20, 2024  on Shopify

Of all the applications on the marketplace, Super Subscriptions is the cleanest and highest quality, and we've tried them all! The admin is done natively, so it feels like something new from Shopify, which is very practical for teams to use. Subscription management is perfectly integrated into the order flow. We needed to migrate from Bold V1 to Bold V2, but their new version had less functionality and was very problematic for our migration. Super Subscriptions met all our expectations and even contained more features than Bold (more emails, full multi-language translation, perfect customer portal etc). Frankly, I don't know what we would have done without them, especially Stefan who was very professional, available and very friendly! Our implementation of the widget is totally customised through custom development, but I was impressed to see the possibilities of creating a widget in no-code for unique customisation, it's very complete! What's more, the widget is rendered on the server side, which means that when you load the page the module and subscription options are already there, perfect for SEO and you don't have any page jumps where the widget appears after the content, it's much better quality and lighter. In short, it's the most modern and complete application on the market today!

Concave Coffee

Nov 20, 2024  on Shopify

Been looking for the right subscription app for years. Think this is it. UI and UX is wonderful and all is working nicely.

Vape-Dealer

Nov 19, 2024  on Shopify

this is the best subscription app in shopify app store! smart and easy to use and realtime support. thanks from berlin

ONE Napkin

Nov 18, 2024  on Shopify

Loving the app + Super Subscriptions support service has been amazing! Extremely responsive and helpful so that we can make quick launch dates smoothly!!

North Biomedical

Nov 15, 2024  on Shopify

It’s a fantastic app, offering all the necessary features, a clean and intuitive design, and seamless integration with Shopify. After testing almost every subscription app, this one fits perfectly with our Shopify headless setup. The support is outstanding: Stefan has assisted us with a couple of implementation aspects, responding instantly and with the expertise of a seasoned developer (which he likely is). An exceptional app and an excellent team behind!

Terrabite

Nov 14, 2024  on Shopify

So far so good!

T206 Club

Nov 10, 2024  on Shopify

I've been using Super Subscriptions for T206.Club, and I absolutely love it! The app is incredibly easy to use, and the user interface is clean and intuitive. The styling options are great, giving my subscription service a polished and professional look. It's been a game-changer for managing orders and subscriptions seamlessly. Highly recommend it for anyone looking to run a subscription-based business!

CCA

Nov 10, 2024  on Shopify

Stefan is so responsive in helping us out with our questions. The app works with multi-language stores, the look-and-feel can be adapted nicely...this is a great app.

by.amarmuric

Nov 10, 2024  on Shopify

App is easy to set up and offers all the features I need. Stefan is always ready to help you out if you're running into anything. One of the main criteria for me was to be able to set a fixed price, because I'm offering a netflix type of subscription for all the digital products I'm selling: one monthly payment to get access to all resources. Many apps don't support the option to set a fixed price. Instead they often work with discounts off of a single product, which means you would have to set up a seperate membership page. I wanted to be able to add the option on all product pages. With this app I was able to do so.

OceaClean

Nov 07, 2024  on Shopify

Quick and easy to set up, very user friendly with great online support from Stefan.

Natelle

Nov 05, 2024  on Shopify

The plugin does exactly what I need it to do for my website and was easy to set up. Stefan was very helpful with the few questions I did have. I would recommend this product everyday!

Cold Current Kelp

Nov 03, 2024  on Shopify

Easy to understand, even for a non-coder. Simple, beautiful, and Stefan was immediately responsive when I had a question. Thanks much!

ettiescandles

Nov 01, 2024  on Shopify

8.45pm on a Saturday night and Stephan is helping me set up my store. Best customer service I've ever received. Also has all the gizmos my customers need to adjust cancel postpone orders etc etc

Freelee The Banana Girl

Oct 31, 2024  on Shopify

Stefan have been helpfull with setup of the app for our store, Stefan also added features to the app on our request. Top notch support, responsive and knowalgeable. This app has way more features then the shopify subscriptions app. It has all we need for now and I think they will continue to add features! It's great there is no monthly fee. The widget that integrate to the product page is highly customizable.

Roty

Oct 31, 2024  on Shopify

A really good app that ticks all the boxes for a quality subscription app. I encountered a few issues during setup, but the support team was excellent and fast. My issues were resolved within two hours. Special thanks to Stephan for his quick troubleshooting and support throughout the process. Highly recommended!

NEO IMPLANTS

Oct 30, 2024  on Shopify

I had a few issues linking my product to the app because of my Shopify theme, but Stefan was incredibly helpful. After a few tests, he got my page working perfectly! Now I can start running tests with peace of mind, knowing this app has top-notch support.

Simple Business Shop

Oct 24, 2024  on Shopify

The app is very easy to use and the support is incredible! They were available right away to help answer all of my questions and troubleshoot.

Toys 'N' Geek

Oct 24, 2024  on Shopify

So far so good. East to use and set up. Support is responsive, and best of all this app is free (For now at least). Recommended.

Hempsy

Oct 22, 2024  on Shopify

This app is fantastic and works perfectly. Stefan from support helped me solve the single issue I had from my custom theme and he was superb. He even gave me a couple recommendations to make my cart flow even better. 10/10 app and support!

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