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Customer reviews: Super Subscriptions App

Develop by Shopify

Reviews (144)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

Reisman's Bakery

Jan 09, 2026  on Shopify

This subscription app is easy to use and has tons of functionality that works great with our site. Working with Stefan at Super Subscriptions was extremely easy and he was always so helpful in getting us the answers for whatever we needed. Highly recommend this app!

MOG MINTS™

Dec 14, 2025  on Shopify

Very awesome and advanced app, and right now its free?! I had an issue with my widget which the tech support solved in under a day, I really recommend this app!

Divine Essence

Dec 05, 2025  on Shopify

LOVE this app! It was exactly what we were looking for... downloaded app and spent a few hours adding French translations to everything to accomodate our customers. The set-up process was easy by following the guide and the help and knowledge base was very helpful and easy to understand. Since I am not very knowledgable with CSS coding, we reached out on their CHAT and Stefan was able to fix a custom color for us within a few minutes! Very impressed with the app so far and the customer service is impeccable! Linda

Acuratore AU

Nov 10, 2025  on Shopify

I've tested most of the "top" subscription apps on the Shopify app store and this is simply the best. It offers comprehensive functionality, is thoughtfully designed, and is both easy to set up and intuitive to use. Best of all, the support from the team is outstanding - real people, not bots. They are responsive, knowledgeable and genuinely helpful. They made the migration to Super Subscription smooth and hassle free.

Walde Brands

Nov 10, 2025  on Shopify

This app has been a blessing! Also, as a designer, the UI design and the options to change the widget's colors and styles really come in handy. But what really stands out is the customer service. Every time I have an issue, they have an AI that helps you answer basic questions, and if the AI can't help, they immediately have a CS rep ready to help.

Barakah Nutrition

Nov 06, 2025  on Shopify

Recently installed this for our store and it's been a delight working with them. The support team (Stefan and developers) have been amazing in resolving issues quickly and are always willing to offer help!

Black Mountain Roasters

Oct 28, 2025  on Shopify

The app has helped us to manage subscriptions in our first year of business. Once you get the hang of it, it's pretty straightforward. On one or two occasions, I've had questions and I use the support tab on the side. Someone (a real person) reaches out to me and guides me through the issue. Thank you guys for a simple, free product. Black Mountain Roasters definitely appreciates you all.

HAUTE

Oct 27, 2025  on Shopify

Stefan and the crew have been great to work with. They continue to add features like the variable discount feature. They are very quick to respond and answer any questions I have too.

WifiMoney eComm

Oct 27, 2025  on Shopify

VERY GOOD!

theVUNO™

Oct 25, 2025  on Shopify

The Sip Emporium

Oct 21, 2025  on Shopify

stefan just helped me fix a problem (user error on my part) and explained what I needed to adjust and how. extremely quick and professional support, thank you! The app is also pretty easy to use and configure, I was just having a moment tonight :-). nice to know that there is excellent help when my brain is tired.

DAVOCADOGUY

Sep 15, 2025  on Shopify

The entire team was super helpful in making the migration to their platform very easy. We had to troubleshoot some issues and Stefan and the developers did not hesitate to work late in the night to make sure the billing cycle go live would go seamlessly. Very happy with the platform so far. Super easy to use and by far the most competitive (currently free!!!). We used Bold and Recharge before and Super Subscriptions customer service is another level! Highly recommend

My American Goods

Aug 09, 2025  on Shopify

Very easy to use and the customer service is by far the best I've encountered!

Diabetic Pro

Aug 07, 2025  on Shopify

Sky Roasters

Jul 31, 2025  on Shopify

Stefan was amazing and had a ton of patience with me. After about 2 hours all issues were resolved and I learned a lot in the process. I am extremely thankful! Thank you!

Lassoor

Jul 16, 2025  on Shopify

DO NOT LOOK FURTHER THAN THIS APP (I've tried every single subscription app on the store). Right now it is : - COMPLETLY FREE (epic) - Great Fast Support - Beautiful Widget, (cool animations are also available) - Very Customisable, Easy to custom, widget (rare, yes, it is rare) - **WORKS** - Flexible, easy to create, subscription plans (pre-paid is also available) - Easy integration with page builders >>> You won't find anything better.

Splash Earth

Jul 11, 2025  on Shopify

I am using this app from last 6 months no issue till date.. Great support service.. solves the query within a day. Best application Best Service

Genacol USA

Jun 20, 2025  on Shopify

Works great - lots of customization. And also very fast and effective support. I recommend it for sure.

Live Young

May 17, 2025  on Shopify

Easy to use, effective, and very helpful and responsive support team. Highly recommended!

RitualandFlow

Apr 22, 2025  on Shopify

Brilliant app considering there is no cost and the support is super fast and had a slight glitch sorted for us within a few hours. Brilliant.

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