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Customer reviews: BSS Subscriptions

Develop by BSS Commerce

Reviews (14)

Overall rating
4.9

What Merchants Think

The "BSS Subscriptions" app is highly regarded by merchants for its intuitive interface and user-friendly setup. Many reviews highlight its simplicity in integration and cost-effectiveness compared to other subscription apps available on Shopify. Merchants appreciate the prompt and accommodating customer support, which ensures their issues are quickly resolved, making the app an invaluable tool for businesses looking to implement subscription models.

Key Strengths

  • Intuitive and easy-to-use setup.
  • Cost-effective with no profit-eating fees per subscription.
  • Excellent customer support, responsive and accommodating.
  • Seamless integration with Shopify stores.
  • Flexibility in subscription variants without needing separate products.

Common Concerns

  • Lacks certain advanced features that could further enhance ease of use.
  • Issues with admin notifications on certain plans.
  • Occasional problems with dashboard accuracy, though promptly resolved.

Final Thoughts

Overall, the "BSS Subscriptions" app receives high praise for fulfilling its intended purpose effectively and affordably. While it may lack some advanced features, the app excels in ease of use and support. It is recommended for businesses seeking a reliable subscription solution on Shopify.

Let's Sanitise

Mar 15, 2022  on Shopify

I spent a while researching different subscription apps on Shopify and the BSS Commerce app was the most intuitive programme with a simple plug and play setup. I also required customisation to the subscription box and Gigi, in their customer support team and the technician XuTho were very accomodating in meeting my requests. I can't thank the team enough for their help throughout - even when I was asking plenty of questions! The BSS Commerce app is way easier to integrate than the other subscription apps, and much more cost-effective. 5+stars from us - Let's Sanitise Team

HRDQ

Jan 27, 2022  on Shopify

This is a great app for the price. It offers most of the features you will need and the interface is friendly and intuitive. And there are NO profit-eating fees for every subscription you sell. I'm having a bit of an issue with the lack of admin notification setting in my Platinum plan, but my service rep Gigi, and tech expert, Xu Tho, are working to resolve it quickly.

Regenacol

Nov 24, 2021  on Shopify

Compared to the other Shopify subscription software, this is the best and least expensive -- and intuitive to install. I also asked a few questions to support and got amazingly detailed replies. Highly recommended.

LicenseeData.com

Aug 14, 2021  on Shopify

Had a small issue with the dashboard showing the wrong amount, but they replied right away, and resolved it for the next order. Thank you!!!!!!!!!!!!!!!!!!!!!!!!

Five Senses Sensory Play

Jul 29, 2021  on Shopify

We used this app to help us install a monthly subscription, and the creation of the subscription plan had very clear instructions to follow. Additionally, we needed help to establish something in the subscription plan, and we contacted a member of the BSS Commerce business. They helped us immediately. They were very efficient, good, and quick at communicating, and helped us solve every problem. Love the team, and love the app.

Perfect365

Jul 21, 2021  on Shopify

10 out of 10 customer support!! Quick responses, competent in answering questions with clear instructions whether directly related to the app or just general shopify questions. Most of all, the app does exactly what my business needs; very easy to set up and use. Up & running in no time... Highly recommended!

The Little Design Corner

Jul 21, 2021  on Shopify

This app is great and does exactly what we need it to do for our Shopify store. We sell a monthly coaching program which charges on an evergreen basis. The app is fairly new so it is still missing some features, which would improve ease of use, but these are not show stoppers for us and just require a step or two extra in most cases. The customer support is very fast and we always get a resolution. The team are also super responsive to user feedback, so its great to have some input on the direction of the development. We are very happy so far and would recommend to others looking for a subscription solution for their Shopify store.

Raw Vision

Jun 16, 2021  on Shopify

This subscription app allows for variants (e.g. different time spans, quantities etc.) where Bold and ReCharge do not – with them, you need a separate product for each variant. BSS Subscription & Recurring Pay works perfectly for our needs, is easy to set up and the support team are super helpful and quick to respond.

Campground Internet

Jun 09, 2021  on Shopify

I was stuck since 3 weeks. Not got solution from anywhere. Then shopify team guided me to ask apps developers for the help, I wonder within 15-20 minutes my burden was went off... I'm so impressed by their skills. Al the best team!

swedishcollagen-sweden

Jun 06, 2021  on Shopify

10/10 customer service. Immediate response and gave all the support needed to fix my customization. App works as promised! Thank you very much.

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