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Customer reviews: Storemapper Store Locator Map

Develop by Storemapper

Reviews (98)

Overall rating
4.9

What Merchants Think

Merchants have an overwhelmingly positive view of the "Storemapper Store Locator Map." Many find it to be a game changer for their stores, emphasizing its user-friendly interface, robust customization options, and seamless integration capabilities. The app's reliability and functionality are commonly highlighted, with users praising the positive impact it has on their customer experience through efficient store location features.

Key Strengths

  • User-friendly interface and intuitive setup.
  • Exceptional customer support, often mentioned by name such as Philly, Tyler, and Brittany.
  • Flexible customization options including seamless integration with Shopify and automation through Google Sheets.
  • Effective functionality allowing customers to easily locate stores with accurate geocoding.
  • Comprehensive support for a large number of retail locations.

Common Concerns

  • Minor issues with custom designs needing adjustments.
  • Occasional need for manual geocode corrections.
  • Initial setup may require assistance, though support is readily available.

Final Thoughts

The "Storemapper Store Locator Map" is highly regarded by merchants for its ease of use, comprehensive customer support, and superior functionality. It transforms the store location experience with effective mapping solutions, making it a top choice for businesses of all sizes looking to enhance their customer service and store accessibility.

Jack & Friends

May 22, 2024  on Shopify

Really useful and intuitive store locator app! Very easy to upload stores and add customizations, and a lot of features even on the most basic plan. Philly was also super helpful in walking through the features and fixing any minor issues we had with our map because of a custom design we added to our store locator.

Shot Darts

Mar 15, 2024  on Shopify

Customer service was awesome. Philly was super helpful on a Zoom call and walked me through step-by-step. She even sent me each step of what I was looking to accomplish via email afterwards!

Switlik Store

Mar 14, 2024  on Shopify

Storemapper has been a game changer for our website. Philly was tremendously helpful in helping me setup my account and the finished product is a sleek, and easy to use map for our customers. More than happy with not only the friendly and timely customer service, but the ease of using the platform. Thanks again!

Amberjack

Mar 05, 2024  on Shopify

We love Storemapper - not only is the app great, the support is first class. They made multiple adjustments for our new theme within hours. Very happy :)

PLANTSTRONG Foods

Feb 15, 2024  on Shopify

We have 3k+ retail locations and this app allows our customers to search and find a store easily. We had a hiccup recently (on our end- switching URLs) and the tech support at Storemapper was swift in their remedies and went out of their way to help me reconnect our site. Highly recommend! A+++

KRUSHWELL

Jan 17, 2024  on Shopify

Great customer service! If anything is going wrong with how your store locator map is rendering on your site (desktop or mobile), the Storemapper customer service team is lightening quick to help and fix.

Lucky Saint

Jan 02, 2024  on Shopify

Very impressed! Super slick integration with Shopify and easy automation with Google Sheets. Lots of options for customisations too. The team is very helpful, they were happy to jump on a call and help with a new map within a day and came back to our emails within the hour. Thank you!

The Zenco

Sep 01, 2023  on Shopify

Excellent customer service. The set up is easy and the team at Storemapper are readily available to help make the map efficient for your business. Very quick service as well. The map looks great on the website and we are happy with this program and the support offered. Pricing is fair as well for the customizable options.

Jao Brand

Sep 15, 2020  on Shopify

**UPDATE - Maybe 2 years later, needed to redo the content of our map. Brittany was super patient with me and helped me set up their new GOOGLE SHEETS SYNC. This is going to be so helpful in finally keeping our store list up to date plus the system will ignore duplicates. Thanks again. THANK YOU TYLER! I installed this app into our site, went live, and then showed our CEO. She flipped out! So, thanks for making me look sooo good. Also, thanks for taking the time to help whenever I got stuck with anything from 6 missing geocodes (out of 600+) to customizing the CSS. I build the site for our company and now the non-computer savvy team is going to be able to add all the new stores! We have stores all over the world and this app integrated everything seamlessly. Tyler, this app is wonderful and your updates keep making it better and better. Thanks again. Jessica @ www.jaobrand.com

slip for beauty sleep

Oct 02, 2014  on Shopify

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing. 1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important. 2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all. 3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great. Thanks Tyler. Great stuff.

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