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Customer reviews: Amai ProMap ‑ Store Locator

Develop by Amai
<h3>What Merchants Think</h3> <p>The feedback from merchants regarding "Amai ProMap ‑ Store Locator" is predominantly positive. Merchants appreciate the app's ease of use and its efficiency in helping customers locate stores. Many users have expressed satisfaction with the prompt and helpful support they received from the Amai team, which seems to be a significant highlight. However, a few have encountered installation issues and unauthorized behaviors.</p> <h3>Key Strengths</h3> <ul> <li>Straightforward and intuitive user interface</li> <li>Reliable and accurate store location information</li> <li>Customizable search filters for specific store features</li> <li>Seamless integration with Google Maps and real-time traffic updates</li> <li>Fast and responsive application performance</li> <li>Exceptional customer support with quick response times</li> </ul> <h3>Common Concerns</h3> <ul> <li>Installation challenges and occasional unauthorized behavior reports</li> <li>Some dissatisfaction with customer support's effectiveness for specific issues</li> <li>Concerns over professionalism and support quality in rare cases</li> </ul> <h3>Final Thoughts</h3> <p>The "Amai ProMap ‑ Store Locator" app appears to be a highly effective tool for businesses seeking to streamline how customers find their store locations. Its ease of use, detailed features, and responsive support team make it a valuable addition to any e-commerce setup. Despite encountering some installation issues, the app's overall reception is positive, making it a recommended choice for most merchants.</p>

Reviews (594)

Overall rating
4.7

What Merchants Think

The feedback from merchants regarding "Amai ProMap ‑ Store Locator" is predominantly positive. Merchants appreciate the app's ease of use and its efficiency in helping customers locate stores. Many users have expressed satisfaction with the prompt and helpful support they received from the Amai team, which seems to be a significant highlight. However, a few have encountered installation issues and unauthorized behaviors.

Key Strengths

  • Straightforward and intuitive user interface
  • Reliable and accurate store location information
  • Customizable search filters for specific store features
  • Seamless integration with Google Maps and real-time traffic updates
  • Fast and responsive application performance
  • Exceptional customer support with quick response times

Common Concerns

  • Installation challenges and occasional unauthorized behavior reports
  • Some dissatisfaction with customer support's effectiveness for specific issues
  • Concerns over professionalism and support quality in rare cases

Final Thoughts

The "Amai ProMap ‑ Store Locator" app appears to be a highly effective tool for businesses seeking to streamline how customers find their store locations. Its ease of use, detailed features, and responsive support team make it a valuable addition to any e-commerce setup. Despite encountering some installation issues, the app's overall reception is positive, making it a recommended choice for most merchants.

Tommy Breeze

Feb 06, 2025  on Shopify

I have no idea how this installed itself on our store. that was problem number one. At checkout it would prompt the buyer to use coupons that I could only assume it collects from the internet. it was unauthorized, Very janky looking pop up. All the while disguising itself as a dealer locator? It's most likely malware. Would very much not recommend Installing.

OC Mattress

Jan 16, 2025  on Shopify

Amai's support team was extremely helpful – and FAST – in resolving an issue with their ProMap Store Locator on my Shopify site. Every representative was quick to answer my follow-up questions and followed instructions to investigate a layout concern. When I granted them collaborator access, they were able to quickly identify and implement a custom solution to resolve everything. Nice job, guys!

Primo

Jan 15, 2025  on Shopify

Great app, straightforward to use and does what is needed. Their support team is also stellar. Fast response time and attentive - great work.

ARTIGMETALL

Jan 10, 2025  on Shopify

The app fulfills our requirements very well. We had a few questions during setup and received competent help from support very quickly. We can recommend the app and the team.

Legend Outdoor Industries

Jan 03, 2025  on Shopify

The app proved impossible to install and customer support didn't provide any help, only empty promises that led to nothing. This is just a big waste of time. I would suggest to look for an other app, there are way better customer service out there. These people are highly unprofessional IMO.

Hydro-Shield

Dec 18, 2024  on Shopify

Great service when we have a technical question with responses back very fast. Thank you for the great follow-up and in guiding us when we have questions.

LAGOS

Nov 21, 2024  on Shopify

Jasper and his team were really responsive when I had an issue with the Google Maps API and one of the locations was not showing. Much faster service than other platforms we spend loads of money on. Highly recommend using them, and very easy platform to use and customize.

Nature COS

Aug 06, 2024  on Shopify

Appli super et équipe super : on avait modifié un peu l'affichage et l'équipe nous aidé à faire fonctionner l'appli !

Lakewood Organic

Jul 18, 2024  on Shopify

Support's response was fast and helpful. They resolved our issue quickly and provided a helpful explanation.

Histoires de Parfums

Jun 24, 2024  on Shopify

Application très efficace et facile à prendre en main. Merci au support pour votre aide dans l'installation !

© 2024 Charriol

Jun 11, 2024  on Shopify

I recently had the pleasure of using the Store Locator application, and I couldn't be more satisfied with my experience. This app has quickly become an indispensable tool in my daily routine. First and foremost, the user interface is incredibly intuitive. From the moment I opened the app, it was clear that a lot of thought had gone into making it user-friendly. The design is clean and straightforward, ensuring that even those who aren't tech-savvy can navigate it with ease. What impressed me the most was the accuracy of the store locations. The app provides precise and up-to-date information about store addresses, operating hours, and contact details. I've used it several times to find stores in unfamiliar areas, and it has never let me down. The integration of maps is seamless, and I love the feature that allows me to see real-time traffic updates and the best routes to my destination. Another standout feature is the ability to filter searches based on specific criteria. Whether I need a 24-hour pharmacy, a grocery store with organic products, or a pet-friendly café, the Store Locator app allows me to customize my search effortlessly. This level of detail has saved me so much time and hassle. Moreover, the app includes helpful customer reviews and ratings for each store. This has been incredibly useful in making informed decisions about where to shop. Knowing the experiences of other customers adds a level of trust and reliability that I greatly appreciate. Lastly, the Store Locator app is incredibly fast and responsive. I've never experienced any lag or crashes, which speaks volumes about the quality of the app's development. It's clear that the developers are committed to maintaining a high standard of performance. In conclusion, the Store Locator application is a top-notch tool that combines accuracy, ease of use, and valuable features. It has made finding and choosing stores a breeze, and I highly recommend it to anyone looking for a reliable and efficient way to locate stores in their area. This app truly enhances the shopping experience and sets a new standard for convenience.

Pet Life Unlimited

Mar 22, 2024  on Shopify

Excellent customer service. We knew the app design itself was perfect for our business. With over 5000 locations, we wanted a fast, responsive, easy to use store locator. This checked all the boxes. Unfortunately we ran into an issue when linking up the APIs, but their dev team was extremely responsive and worked through the issue to find the fix (an error we had made by mistake). The app now functions exactly as we wanted. Highly recommend.

AnaOno

Jan 30, 2024  on Shopify

App is super easy to use and allows us to show multiple store location across the globe! The customer service team is also super helpful and quick to respond if you ever have a question!

Apnée Santé

Dec 21, 2023  on Shopify

Great app that really helps our customers find our locations. I had an issue with the map recently and their support helped me solve the problem very quickly!

Monarch Instrument

Dec 18, 2023  on Shopify

This app is easy to maintain and cleanly displays our many distributors. I've found that the developer is quick to respond to questions and issues, which is always appreciated.

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