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Customer reviews: SkuHarmony

Develop by SkuHarmony

Reviews (34)

Overall rating
3.9

What Merchants Think

Merchants using SkuHarmony generally express high satisfaction, highlighting its effectiveness in synchronizing inventory between Shopify and Square stores. The app is particularly appreciated by small businesses managing both online and brick-and-mortar operations, providing an essential solution for inventory management. While some users faced initial challenges with inventory duplication, the customer service team, especially representatives like Josh and Chad, have been praised for their responsive support and guidance.

Key Strengths

  • Effective synchronization of inventory between Shopify and Square.
  • Ease of use and setup, with features like automatic SKU generation.
  • Time-saving, reducing manual inventory management tasks.
  • Responsive and helpful customer service.
  • Flexible pricing with a free plan option.

Common Concerns

  • Initial inventory duplication issues due to duplicate SKUs.
  • Specific operational tweaks needed, such as tax settings and product searching in Square.
  • Onboarding may take some time initially.

Final Thoughts

SkuHarmony is an essential tool for merchants looking to maintain accurate inventory across multiple platforms. While it may require some initial setup and troubleshooting, the robust support system and time-saving capabilities make it a worthwhile investment for most small to medium businesses. With its focus on efficiency and customer service, SkuHarmony is well-regarded and effective in solving inventory management challenges for multi-platform retailers.

A. Shively & Co

Feb 16, 2022  on Shopify

I can completely relate to the other reviews saying that it duplicated their inventory and made a huge mess. However, once I sat down with customer service via zoom and they explained how to fix it, it made so much sense. I run a brick and morter via square and have an online store via shopify and hopefully once I get my duplicate skus edited...this platform will do what it says. It does take time to onboard the two apps. Just make sure you don't have duplicate skus in your inventory or you will have a mess when you merge! Josh in customer service is Super helpful and Id reach out to him if you have questions!

Posh Society

Jan 13, 2022  on Shopify

I have been using this app for a couple of years now, I sell online and have a brick & mortar store so for the inventory to be adjusted immediately is imperative. This is an amazing app in a the price range I can handle. First off they have a free plan which makes it soooo easy to do yourself, just a little time consuming or upgrade and let it work for you. I have used other plans and the inventory was ALWAYS off, i trust the accuracy of SkuHarmony. As for the customer service, WOW! What an improvement there! I had somewhat of a hiccup and I got a zoom call from Joshua! Keep up the good work!

Dragon Imports and Collectibles - Funko, Pokemon, Board games and more!

Jun 09, 2019  on Shopify

Excellent app, It fits my stores needs very well. We use square in our Brick and mortar store but we had a hard time syncing our inventory with shopify but once we started using SkuHarmony keeping our shopify and Square inventory in sync was so much easier. I even use the app to add new product to my square store. Uploading the product to both at the same time makes my life alill less stressful. :) Note: It would be nice if you could search in the square inventory tab for specific items i want to add to shopify store, instead of scrolling through my entire square inventory till i find want in looking for. Also when transferring into square it adds the new items without tax. Then i have to manually go into square dashboard and product to add tax to every new item. That being said its a great app that tremendously helps my business flow more easily. The draw backs are small compared to tremendous gain this app provides. :)

bongo-packs

May 12, 2019  on Shopify

This app really helped us streamline our operations. We used it to copy all of our products from Shopify to Square and then enabled auto-sync. Perfection!

Ruby's Pearls

Jan 29, 2019  on Shopify

We use this app a lot in our very busy boutique! It helps us keep our inventory correct between our brick and mortar store and our online store. We couldn’t keep our inventory organized without it!

Giving Gifts

Jan 07, 2019  on Shopify

We LOVE this app! We searched for a long time to find the solution to using Shopify for our online store and Square in our Brick and Mortar. We really didn't want to stop using Square. Squarify saved us! It is really easy to use and navigate. It is quick to update everything and shows very clearly what needs to be updated. Being able to review any discrepancies in one place is a great time saver and ensures accuracy!

Species by the Thousands

Nov 25, 2018  on Shopify

This app has honestly saved me from pulling my hair out over inventory syncing and discrepancies. Running a small business is definitely a challenge, especially when running it across two platforms. Squarify has helped me sync up and keep track of our entire inventory, ensuring that everything online + in store is live and accurate. Not only is it an easier interface that other syncing app's I've tried, but their custom service is reliable and dedicated. With any issue or confusion, they've been quick to respond and answer all my questions–and they follow-up as well to make sure everything ended up a-okay. Seriously cannot thank or recommend Squarify enough!!!

The Hip Eagle

Aug 21, 2018  on Shopify

I don't think I've EVER received BETTER customer service then I have from Squarify! The creator is very passionate about his app and making sure it's fitting our needs and working exactly the way it should. On multiple occasions, Squarify customer service has gone out of their way to make sure we're up and running successfully. Super THANKFUL for Squarify!

Here And There Makers

Aug 03, 2018  on Shopify

This app saves me dozens of hours per month. We run Square POS in our retail store and keeping the stock levels in sync started small but quickly turned into a major daily, manual task. Fortunately, this has come along and saved the day! Chad's support has also been excellent, very responsive. If you use square and Shopify together you cannot do it without this app!

Alchemyproducts

Aug 03, 2018  on Shopify

Easy to setup, easy to use. Each product needs a SKU number for it to work properly, easy! Just press the generate automatic SKU numbers button and the app does the rest. Once all products have their SKU numbers the data is transferred over to your Square account and all your inventory is there, saves all that time of adding it yourself. Only had one small issue, which I couldn't resolve myself, contacted customer support, I received a prompt professional reply and within an hour my issue was resolved. Quick, easy and painless, just like the app! Brillant app, fantastic customer service, highly recommend!

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