Reviews: Spin Wheel Email Popups • EA

Customer reviews: Spin Wheel Email Popups • EA

Reviews (88)

Overall rating

4.9

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What Merchants Think

The "Spin Wheel Email Popups • EA" app receives predominantly positive feedback from merchants, praising its ease of use, effectiveness in increasing engagement and sales, and the responsiveness of the support team. However, some users have reported unexpected charges and technical issues.

Key Strengths

Easy and quick setup and installation
Effective in increasing email subscribers and boosting sales
Responsive and efficient customer support
Flexibility in customization and multilingual support
Free trial and features for small businesses

Common Concerns

Unexpected charges during the free trial period
Technical issues with store theme integration
Limited functionality in the free trial tier
Occasional support delays when addressing issues

Final Thoughts

Overall, "Spin Wheel Email Popups • EA" is well-received for its user-friendly interface and ability to significantly boost customer engagement and email collection. Despite minor setbacks related to billing and technical integration, the app is highly recommended for merchants seeking a reliable and functional tool to enhance their marketing strategies.

Urban Goods Collective

Dec 07, 2023 on Shopify

UPDATED REVIEW: All money was refunded, and the free trial went exactly how I hoped. This app is great, especially the free function, which is great for most small businesses, however, the other tiers make it great for expanding. I do recommend trying the free trial, as it worked great for my store and was very customizable. Support did indeed reach out to me, and resolved all my problems. Great product, great company, overall very happy with this app. Original Review: "Free" Trial is not free. I decided to get this app to test before launching it publicly in my online store. I opted in for the free trial during this time to remove the EA branding in case I actually wanted to launch it earlier. I tested this app on different web browsers, mobile phones, computers, and tablets to make sure that it was what I wanted to start paying for and that it worked for all of my customers with my shops theme. A couple days later, there is a $9.99 charge. Apparently, during the free trial, if you go over 100 website views (which is not a lot, especially when all of those were generated by me visiting the website different times to test out different features) you end up having to pay for the free trial. I tried reaching out to support, and if they gave me an answer or helped me out I would've left a 5 star review, as the free version of this app is great - but no one reached back. It's sad as this was a good app that I could've continued using but hidden fees on "free" trials are not for me.

KAYA DETOX

Nov 27, 2023 on Shopify

IM FULLY SETSFIED WITH IT NICE

Busy Bee Toys

Nov 14, 2023 on Shopify

I have not actually activated this app just yet, but the developers have already wowed me with their responsiveness! I was playing around with set-up of a spin wheel for my Black Friday/SBS promo when I noticed there was no way to set the wheel to be active just on those 2 days. Sooo, I sent an email and the change was made to the app within minutes! Thank you EasyApps! I can't wait to use your product!!

Sattva & Co. – Natural Gemstone Jewelry

Oct 15, 2023 on Shopify

Great app and amazing support! Had a minor issue with the set up but the support handled it in just a few hours. Highly recommend! Especially for a beginner store, since you can use the app for free.