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Customer reviews: Wheelify Spin Wheel Email Pop

Develop by Shopify

Reviews (657)

Overall rating
4.8

What Merchants Think

The "Wheelify Spin Wheel Email Pop" is generally well-received by merchants, who commend its interactive and engaging features that boost customer sign-ups and engagement. The app's easy setup process and design flexibility are also highly praised. While some merchants face occasional technical issues, the dedicated and responsive customer support team is a significant asset, often resolving concerns promptly.

Key Strengths

  • Highly responsive and effective customer support
  • Easy to set up and customize
  • Enhances customer engagement and increases email sign-ups
  • Integrates seamlessly with Shopify stores
  • Gamification aspect increases user interaction on websites

Common Concerns

  • Limited customization options for the wheel design
  • Occasional technical issues with features like subscriber list download
  • Some users experienced challenges with the initial setup

Final Thoughts

Overall, "Wheelify Spin Wheel Email Pop" is an effective tool for boosting customer interaction and conversions through a fun, interactive experience. Its ease of use combined with robust customer support makes it a recommendable app for Shopify merchants, despite minor customization limitations and technical hitches that may arise.

iScooterAU

Sep 15, 2025  on Shopify

Very good customer service. Very patient.

CUCKOO America

Sep 11, 2025  on Shopify

Thank you, Alice & Betty! I had so many questions—spent almost 3 hours making sure everything worked from start to finish for activation—but they guided me through the process every step of the way. They answered every single question clearly, which made everything much easier. The app’s pricing is also very straightforward. From my research, other apps charge based on page views, but this one charges based on wheel impressions, making it much more affordable to run a marketing campaign. Highly recommended!

Hair Queen LA

Sep 10, 2025  on Shopify

I worked with Arya & Alice today. Alice has been an amazing help by checking my problems on the backend and going the extra mile to check ALL of my codes which I am very pleased with. I was very impressed as well with the timely responses and friendliness from the team. Great team to work with!

ZAWADZKY

Sep 10, 2025  on Shopify

Luis was highly helpful, the app is easy to set up and it is well integrated with shopify.

KSRESIN

Sep 08, 2025  on Shopify

Grace was very quick with taking care of the issue.

Shop MangoLink

Sep 07, 2025  on Shopify

fantastic support

TagsForever

Sep 03, 2025  on Shopify

Among all the spin wheel apps, this is the only company that actually responded to my technical support requests (and did so very quickly). The app has many settings and anti-cheat features built in. While other apps didn’t reply to my questions for weeks, this company provided an immediate solution. Truly a successful app.

WAYMOURE

Aug 27, 2025  on Shopify

Patient and very helpful.

Mate Club

Aug 26, 2025  on Shopify

muy buena atencion

Riitek

Aug 22, 2025  on Shopify

Wheelify is an excellent Shopify app! It offers plenty of customization options that make it easy to match with your store’s branding and requirement. It has really helped boost user engagement and improve the overall shopping experience and campaign. What impressed me the most is their support team—they are extremely responsive, patient, and dedicated to resolving queries in detail. The kind of time and effort they put into helping is truly commendable. I highly recommend Wheelify to anyone looking to enhance customer interaction and drive more engagement on their store!

Lizzie Onion's Emporium

Aug 03, 2025  on Shopify

Just started using the app and it’s been a great experience so far. Alice from support was super helpful and quick to respond, which made everything easier. The setup is straightforward and I’m excited to launch my wheel — it’s a fun and easy way to engage customers!

Javimate

Jul 30, 2025  on Shopify

Muchas Gracias a Luis de Carecart por la ayuda!

FRANK

Jul 25, 2025  on Shopify

great app, great support. they help me a lot! big thanks!!!

no1shop.de

Jul 19, 2025  on Shopify

great support, easy to use app. had a support agent named luis who was super quick and helpful, really good service

hansmaker

Jul 16, 2025  on Shopify

Qronge Bikes US

Jul 16, 2025  on Shopify

客服回复很及时,遇到问题也有帮忙解决

El3ment Productions

Jul 16, 2025  on Shopify

Luis was very very helpful and patient in answering all my questions to get the app embed and setup properly to my shopify store.

Crixus Nutrition

Jul 12, 2025  on Shopify

Outstanding support — incredibly patient, responsive, and genuinely helpful throughout the entire setup process. Highly recommend!

iGlamor Bar Beauty

Jul 09, 2025  on Shopify

very surprised and pleased with the level of support, very detailed and patient.

Happy420 Africa

Jul 04, 2025  on Shopify

Really fast and amazing support from the support agent called Betty - she went the extra mile for us and ensured all our requests were resolved with urgency.

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