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Customer reviews: Bear Specification & Compare

Develop by Bear Apps

Reviews (29)

Overall rating
5

What Merchants Think

"Bear Specification & Compare" is highly praised by merchants for its exceptional functionality and customer service. The app is frequently described as user-friendly and customizable, meeting and often exceeding expectations. Many reviews emphasize the responsiveness of the support team and the app's ability to handle specific customization requests, making it a popular choice among sellers seeking detailed comparison solutions.

Key Strengths

  • Exceptional customer support with quick response times
  • Highly customizable and user-friendly interface
  • Ability to group different product types and use common metafields
  • Efficient and seamless integration with Shopify
  • Strong functionality, including features like 'hide difference'
  • Responsive to user feedback and feature requests

Common Concerns

  • Initial setup or feature challenges, particularly with color attributes
  • Desire for more options in button positioning and comparison reset
  • Issues related to conflicts with other apps, though often resolved quickly

Final Thoughts

The "Bear Specification & Compare" app is well-received by users who value a blend of robustness and responsive customer support, making it a go-to solution for creating product specifications and comparison tables. Despite minor setup challenges, the development team’s prompt assistance and willingness to enhance features based on feedback ensure high satisfaction levels. It is highly recommended for merchants looking for a reliable app with exceptional support.

Competitors Outlet

Jan 21, 2025  on Shopify

A great app. Working with the developer, they implemented a feature they thought was a good idea from one of my questions. After testing 4 other comparison apps, this was the only one that met most of our needs. Can group different product types together. Super helpful. And also, can use the same metafield for different product types, which is CRITICAL for backend management. Pretty cool to know this software will probably only get better.

Glade Optics

Jan 12, 2025  on Shopify

Can't say enough good things about the app and the developer(s) behind it. They've been immensely helpful and have worked with me to make sure it fits my needs multiple times now. Would give this more than 5 starts if I could.

Tusto

Jan 04, 2025  on Shopify

Very good support. Problem solved in minutes. I highly recommend this app!

Frannie's Hair

Dec 25, 2024  on Shopify

This app is excellent, and the developer is even better. I had the day off for Christmas so I went to play around with getting this app set up, and I had a lot of questions and customization needs. Not only did the developer spend 2 hours of his Christmas night answering all my questions and helping me implement the solutions, but the end result is absolutely stunning. The app also has great customization features which is important for a store like ours that is heavily customized. If I could give more than 5 stars I would. Thank you for the great app!

Tread Labs

Dec 10, 2024  on Shopify

The team is very responsive and helpful. I asked about a feature that we wanted for the comparison table which they ended up building at my request. I am very impressed with the speed of their work and the open communication from them. Plus, the app itself works perfectly and is user friendly.

AEDwijzer

Dec 03, 2024  on Shopify

The customer service for this app is nothing short of exceptional. They responded incredibly fast, tackled two issues at once, and had everything resolved in no time. Efficient, professional, and genuinely helpful. Highly recommend this app for both its functionality and the stellar support team!

Millers Music

Nov 07, 2024  on Shopify

Totally amazing app and support. We had been looking for a Specs feature for a while, we trialled this app and found it didn't work as expected so uninstalled (this is where the amazing service happened). They reached out to us and asked us why we had uninstalled and I told them about the problem, they asked us to reinstall and try again. We did with the same problem, the team at Bear took the time to investigate, found a problem with another mega menu app with a legacy implementation. We uninstalled the other app and Bear worked perfectly, it looks amazing and works perfectly. Bear even reached out to the other app developer to tell them the issue. I cannot fault the team for their app or the support they offered, they went over and above.

Weebot

Oct 17, 2024  on Shopify

Great app and great team ! Help me very quick to install it. Thanks

Atomoffice

Oct 07, 2024  on Shopify

The best app to share product specification and compare table. very easy to use and customise it.

Huepar France

Oct 06, 2024  on Shopify

Thanks for such a great app! Easy to use, and can be customized to match the look and feel of your brand. The developer was also very helpful and quickly assisted us in resolving the issue. Thanks again!

Allcam

Sep 30, 2024  on Shopify

Perfect after sales and generally a great app. It gives us all the benefits our big retail competitors have like 'hide difference' in the comparison table, which is very helpful when you have a lot of attributes.

WEIZE

Sep 23, 2024  on Shopify

This app is an essential tool for website managers. Its user-friendly design and detailed comparisons make it a go-to app. Plus, the customer service is very helpful! Highly recommended!

TORRAS-JP

Aug 25, 2024  on Shopify

The customer service staff responded very quickly! They solved my problem perfectly, and they are constantly improving and updating. They are committed to making more convenient and better-used plug-ins. This price can achieve such a good level, which is really great and highly recommended!

Rydology

Aug 12, 2024  on Shopify

Gomez Sim Industries

Aug 04, 2024  on Shopify

What a great app! Setup was easy and the support we've gotten has been extremely quick and accurate with their responses. They even patched a small bug we encountered within hours of reporting it. Top notch app, and excited to see how it develops into the future.

Mootes

May 10, 2024  on Shopify

I am speechless about the excellent support. I have contacted support to ask if there is a way to list collections linked to the product as a URL within the table. A few hours later, the feature was already implemented. Outstanding!

CURREX

May 08, 2024  on Shopify

After trying several comparison apps, Spec & Compare ended up being the perfect one! You're able to customize the tables a bit more, the tables don't include a collection selection list to choose products from like many other apps show, connects to metafields perfectly, pulls the first product image photo that is in the product admin side of Shopify, allows you to add spacing vertically and horizontally, etc. I also like the idea of being able to have several comparison groups per product type. Great app. I only wish that there was an option to move the "Compare" button that comes up once an item is added to the compare, and also for the compare selection to reset after some time.

3Dream Teknoloji

Mar 28, 2024  on Shopify

Amazing support! They are answering all of your questions very fast and they make everything to solve your problems. Very useful app btw.

Cardo Systems

Mar 25, 2024  on Shopify

Knotty Kinks

Mar 24, 2024  on Shopify

This is a great app to organize your product specs in a nice clean table. Their customer service is amazing and extremely quick to help with any questions or problems you may run into!

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