Personally, I have a terrible experience with this app. When sales are high, their shipping is very slow. Customer service is also unresponsive, and order processing times are far too long, sometimes exceeding 10 days. I also have to spend time reminding them about my order status. This is a huge waste of my energy and time; I don't have the energy to generate more orders for my store. All my time is wasted communicating with them.

The speed is outrageously slow. It's been 30 days! Most orders still haven't been shipped, and they haven't given any reason or solution. Customer service responses are always vague.

I have been working with my agent Stella for some time now, and she has been amazing. She is always ready to assist with orders and ships them quickly. Our overall experience with Sourcinbox has been great, and it is a very efficient platform.

I would like to thank Ashley from Sourcinbox for her help since the beginning of my ecommerce journey. She has not only helped with sourcing products for good prices, customer service but also as a trusted source for holding inventory. If anyone is reading this, please don't think twice and establish your relationship with her. You will not be disappointed!

The platform is reliable and easy to use, and they offer everything that I need to run my e-commerce store! Always Big Thanks to Stella! Always helpful and kind!

Love it!! Just using the app and see the difference between Sourcing Box and other platforms is the 1:1 support, direct chat with a support manager, and quick responses. Stella did a great job; she always answered questions and supported sellers effectively. Highly recommend!

I have been working with SourcinBox since 2025. Having also worked with other sourcing companies, I can say with certainty that I am very satisfied with the services provided by SoucinBox. Luna, my customer manager, has been a key factor in this. They are proactive, quick to act and respond, and offer me, as a European seller, the most important services I look for in a partner in China. Once again, special thanks to Luna. I look forward to continuing our successful collaboration.

Amazing experience using the app. The support agent was incredibly helpful, professional, and patient, and really went above and beyond to assist me. All my questions were answered clearly, and the communication was smooth and friendly throughout the process. I truly appreciate the effort and dedication highly recommended!

Minha agente é muito rápida no atendimento. Super recomendo! Duvidas que tenho, produtos que eu não consigo achar, em alguns minutos ela já achava. Me ajuda muito! Muito obrigado sempre

Sourcinbox is the greatest supplier for any new or advanced dropshipper, Cheng my account manager always replies fast and is very helpful!