Softit Live Chat & AI Chatbot manages customer inquiries 24/7 by syncing directly with your Shopify catalog. You can manually train the AI on any business data, including delivery charges, shop timings, and internal privacy policies. This ensures the chatbot provides accurate, store-specific answers to every shopper. While the AI handles routine questions, a human agent can monitor the conversation and take over the chat at any time for a personal touch.

• Sync your Shopify products automatically for an expert AI support agent
• Add your own delivery fees, store hours, and policies for precise AI answers
• Monitor all AI conversations and jump in manually to handle complex queries
• Automatically pull the latest product details to keep your chatbot up to date
• Personalize the widget’s design and colors to perfectly match your brand