What Merchants Think

Merchants generally have a very positive view of "CRM PLUS on LINE," praising its efficiency, strong customer support, and useful features for enhancing customer engagement. Despite a few setup challenges, users appreciate the app's overall functionality and its capacity to effectively integrate with LINE for better communication.

Key Strengths

• Exceptional and swift customer support, often praised for their detailed and helpful responses.
• Effective integration with Shopify for automated messaging and reporting, making it user-friendly.
• Flexible pricing plans suitable for various stages of business growth.
• Detailed guidance materials available, assisting with app setup and customization.
• Highly recommended for improving customer engagement through LINE with a high open rate.

Common Concerns

• Some initial setup challenges and complexity when configuring advanced features like Flex messages.
• Limited experience and understanding of LINE among some users can create a learning curve.

Final Thoughts

"CRM PLUS on LINE" is a valuable tool for merchants looking to enhance their customer interaction through LINE. While there are some challenges with the initial setup and advanced configuration, the app is widely appreciated for its powerful features, excellent customer support, and its ability to contribute positively to business communication strategies.