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Customer reviews: TestimonialHub

Develop by LJ Apps

Reviews (187)

Overall rating
4.8

What Merchants Think

Merchants generally have a favorable view of "TestimonialHub", commending its ease of use and intuitive interface. Many users appreciate its functionality, praising its ability to meet their needs without unnecessary features. However, there are some concerns, primarily related to customer support and occasional technical glitches.

Key Strengths

  • User-friendly and intuitive interface
  • Reliable performance with minimal bugs
  • Effective integration with platforms like Shopify
  • Facilitates easy update and display of online reviews
  • Limited but sufficient customization options in the free version

Common Concerns

  • Occasional difficulties accessing the admin section
  • Issues with spam reviews appearing on the homepage
  • Delayed or unresponsive customer support
  • Confusion with pushing reviews through automatically

Final Thoughts

Overall, "TestimonialHub" is well-received by merchants for its simplicity and efficiency in managing and displaying reviews. Despite a few technical hitches and support issues, it is generally considered a valuable tool for enhancing online presence. Merchants would recommend it, especially for those looking for a straightforward and effective review management solution.

MimsyMoo

Jan 09, 2025  on Shopify

I am absolutely thrilled with this app! The ease of use is outstanding: everything is intuitive, the interface is clean, and you don’t need a manual to get started. Even if you're not a tech expert, you'll feel like a pro in no time. What truly sets this app apart is its reliability. I haven’t encountered a single bug or error, and everything works exactly as promised. On top of that, the app offers just the right features I need without any unnecessary clutter. In short, I am extremely satisfied and would highly recommend this app to anyone looking for a seamless and enjoyable experience. A solid 5 stars! ⭐⭐⭐⭐⭐

Dog Meats Bone

Mar 22, 2024  on Shopify

What's to dislike with this app? After a small amount of set up, it does exactly what you need. The team are great to answer any time you need an extra hand. I have a love-hate relationships with many apps on Shopify but this one is just great. No notes.

Corgi Model Club

Mar 18, 2024  on Shopify

This has been great for a long time, but now the admin section won't load properly, and there are loads of fake spam reviews sneaking onto our homepage (not from Facebook) that we can't remove. So, there might be security issues here too. Waiting to hear from the developer on this, but it looks like it's no longer being maintained. --- UPDATE - developer was away which explains the silence and the issue. Thanks for getting in touch, and for fixing so quickly. Was still a bit alarming to have these junk reviews on the home page for a number of days, without the ability to remove them. We were very close to just deleting the app, and finding an alternative. Glad to hear its still being maintained.

Arnone Boutique

Mar 15, 2024  on Shopify

I can't get ahold of anyone from this app. I've sent several messages to them no answer. I have not been able to access my app & get into my reviews for my site. Every time it states I have no access?? Can someone respond back to me!

Planet Retro

Dec 22, 2023  on Shopify

Great easy to use App. No issues installing and connecting to Shopify and quick and easy to update my online reviews using TestimonialHub. Looks nice on my site too and you have a choice of layouts. Can highly recommend. A+

Battery Roadie

Dec 20, 2023  on Shopify

Works great to display both Google and Yelp local reviews. Easy to set up, wish it pushed them all through automatically but for the price I can't complain!

Harbour City Dog Gear

Oct 31, 2023  on Shopify

I've been using this app for a while now and I am pleased with it so happy to submit a positive review. The free version allows for some limited customisation but it's definitely enough for my needs and the slider sits in my site nicely. Recently uploaded some new reviews to the app and couldn't quite figure out why they weren't showing up on my site ... a quick look through the community support pages and I found the fix - easy and worked straight away. Can't really ask for more!

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