Snap Cash On Delivery: COD Fee

Reduce COD fraud; add fees or restrict orders for protection.

Add cod fees

Restrict cod orders

Convert to prepaid

Limit cod visibility

Link cod to shipping

About Snap Cash On Delivery: COD Fee

Launched Jan 06, 2025

Built by SnapSell (WizzCommerce)

Address

Cau Giay, Hanoi, 100000, VN

Website Privacy policy Tutorial FAQ Document

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Description

Avoid high-risk fake cash on delivery (COD) orders, & switch COD customers to prepaid payments.

Are Cash on delivery frauds turning into a nightmare for your store, driving up RTOs (Return to Origin) and operational costs? Snap COD Fee & Limitation is here to help. We offer advanced cash on delivery such as display COD payment with extra fees or limit/hide COD to specific orders so that you can totally protect your store from potentially fraudulent customers. With our auto-scoring fraud detection feature, merchants can easily predict serious buyers to offer COD payment.

Link Cash on delivery payment to one shipping method with cash on delivery fee
Limit COD order, ONLY display COD payment method with extra fee for COD shipping
Hide/ show COD payment on total order: minimum order value/order weight
Hide/ show COD payment on customers, products, collections
Detect high-risk fraudulent customers by analyzing order history/ IP location

Pros

Provides multiple solutions to reduce Cash on Delivery (COD) fraud, such as adding fees or restricting orders.
Helps decrease Return to Origin (RTO) rates and operational costs associated with COD frauds.
Facilitates the conversion of COD orders to prepaid payments, enhancing revenue security.
Allows merchants to customize COD options based on order value, order weight, customer information, and products.
Flexibility to link COD payment to a specific shipping method and add an extra fee, improving cost management.

Cons

Potential impact on customer satisfaction due to additional fees or restrictions on using COD.
Might limit customer options and reduce the conversion rate for users preferring COD over prepaid payments.
Complex setup process could be challenging for users without technical expertise.
Possible increase in support queries if customers are confused by the restrictions or additional fees.