The support help from Alice was great. The app automatically makes "FREE GIFT WRAPPING" and "FREE SHIPPING" products though so you may need to quickly change these items to draft status as they are needed to be in draft status or live status for the app to work - so don't delete them. Support staff Alice was very friendly and very helpful.

I just started using Snap Cart Drawer & Sticky Cart on my store, and it’s honestly one of the best decisions I’ve made. It keeps my checkout flow clean and smooth customers can view and edit their cart without leaving the page, which has helped reduce drop-offs. I also love how easy it was to customize; it fits perfectly with my brand’s look. If you’re looking for a way to make your checkout experience feel seamless and modern, I genuinely recommend this app.

Alice was very helpful after I provided a screen recording of my issue. Though she wasn't experiencing the issue on her end, she was able to recognize my issue was location-specific and escalated it to a developer who resolved the problem quickly.

It’s clean, fast, and doesn’t slow down the site. Setup was simple and it integrated perfectly with our theme. Highly recommend if you're serious about reducing cart abandonment and improving user experience.

I had a fantastic support experience with Alice! She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to clearly explain everything and made sure I felt confident with the setup. Even after an unexpected issue occurred, she immediately took responsibility, provided a solution, and went above and beyond to ensure it wouldn’t happen again. I truly appreciated her professionalism and kindness – it made all the difference. Thank you so much, Alice! You’re doing an amazing job. Highly recommended support and a great app overall!

Exceptional support from the team — incredibly patient and responsive throughout. I had several requests, and they handled everything efficiently and with care. Truly appreciate the effort in getting the job done right

Incredible support – fast, helpful & super professional! I had a few specific issues with the app and the support team jumped in right away – super fast, friendly, and genuinely helpful. They resolved everything in no time and even went the extra mile to adjust things exactly how I needed them. You don’t often get this kind of support, especially not with free apps. Highly recommended – not just for the features, but for the amazing team behind it!

I have been using it for a few days and absolutely love it. Love the setup and customization options, it's different to others available on Shopify. Plus it's FREE!

The app is really easy to set up and use. The cart features are great for upselling and cross-selling. Alice and the dev team, is very helpful and response to my request very promptly. They helped me to customise a feature for my store really quickly. Highly recommend, especially for small businesses!

Great app to set up a cart drawer for your store quickly and easily. It's very intuitive and works flawless for me now. I had some minor issues at the beginning but Alice from support helped me right away.