Reviews: Smart Stories

Customer reviews: Smart Stories | Video Story

Reviews (15)

Overall rating

5

14
4
3
2
1

What Merchants Think

The "Smart Stories | Video Story" app is highly praised by merchants for its seamless integration and remarkable customer service. Many users highlight the ease of use and the app's ability to significantly enhance their shop's appeal through engaging video stories. The customer service team often receives specific mentions for their prompt and effective assistance, even during weekends, contributing to the positive perception of the app.

Key Strengths

Seamless integration with Shopify and user-friendly interface
Wide variety of templates and customization options
Exceptional customer support, noted for its responsiveness and effectiveness
Improves customer engagement and enhances conversion rates
Innovative features like story catalogs, which offer a competitive advantage

Common Concerns

While reviews are overwhelmingly positive, the sample lacks any explicit recurring concerns or drawbacks.
Potential users might still experience technical issues that require contacting customer support.

Final Thoughts

Overall, the "Smart Stories | Video Story" app receives an excellent reception from merchants, who appreciate its ability to blend engaging storytelling with e-commerce functionality. The app is recommended for any Shopify store owner looking to boost customer interaction and sales through visually appealing video stories.

Weebot

Jan 06, 2025 on Shopify

The best app to add video on product page, the team also is great and help me quickly to install it. Thanks !

Claricool

Nov 25, 2024 on Shopify

Elie was fantastic! I had an issue with my uploads and she took over in less than 5 minutes, and completed it without me having to worry about it all together.

PRESSIE - Faux ongles 3D stylés

Oct 19, 2024 on Shopify

Elie went above & beyond to help even on a Sunday where her team was not as available, and even found a solution for our issue, so customer service is amazing, and they are always ready to help for any issues you may encounter to help you fix it ! Recommend 10/10 for customer service, and 10/10 for their great features! Definetely a great solution for anyone wanting to incorporate stories on their mobile-oriented website :)

Levítico

Jul 31, 2024 on Shopify

La aplicación es muy fácil de configurar y tiene diferentes plantillas para mostrar de diferentes maneras tus videos, a mis clientes les encanta lo visual así que es excelente para nuestra página. El soporte que brindan es muy bueno y están dispuestos a ayudar. Recomiendo ampliamente está aplicación si quieres hacer crecer tus ventas.

Hilo Cosmétiques

Jul 29, 2024 on Shopify

L'application est super ! Elle permet de créer différents types de stories pour mettre en avant des vidéos sur les pages de notre site Shopify.

pureleehealth

Dec 29, 2023 on Shopify

Amazing! Everything was beyond my expectations. Customer Service and quality of product. I'll give it a ten, a ten!

Biocycle Services

Oct 26, 2023 on Shopify

This app combines seamless functionality with an incredibly user-friendly interface, making it a delight to use for both novices and tech-savvy individuals. Smart Stories helped me enhance my Shopify store and it is a great tool to showcase and market your products!

Al Rugaib Furniture

Oct 24, 2023 on Shopify

Brilliant app that provides a unique experience for customers. Including story catalogs is like a competitive advantage for websites today. Really convenient and great support !

Feel22

Oct 23, 2023 on Shopify

This app effortlessly weaves stories into my website, creating a captivating experience for visitors. Crafting engaging stories is now a simple task. Smart Stories provides an intuitive platform, allowing even those without design skills to create compelling narratives. Customers are spending more time on the website, and the impact on engagement and conversions is remarkable.