Smart Notes lets your team leave formatted notes on orders, customers, and products — directly in Shopify admin. Write structured notes with headings, task checklists, tags, and image attachments. Pin notes to the top, assign categories like Shipping or Urgent, and set priority flags. Mention teammates with @ for instant email notifications. Search all notes across your store, export to CSV, PDF, or JSON in one click, and save time with built-in and custom templates. All notes autosave.

• Rich text editor with tasks, checklists & image attachments
• Notes on orders, customers AND products — with pin, categories & priority
• @mention teammates — they get instant email notifications
• Full-text search across all notes in your store
• Export notes to CSV, PDF or JSON in one click