Reviews: Dab: Whatsapp Chat & Abandoned

Customer reviews: Dab: Whatsapp Chat & Abandoned

Reviews (401)

Overall rating

4.7

5

18
4
3
2
1

3

What Merchants Think

Merchants using "Dab: Whatsapp Chat & Abandoned" generally have a positive experience with the app, particularly praising its customer support and ease of use. While some users find it essential for customer engagement and business automation, others have encountered performance issues and bugs. On balance, the app is well-received, especially among small businesses seeking a cost-effective communication tool.

Key Strengths

Exceptional customer support and quick response times.
Easy setup and user-friendly interface.
Extensive customization options, including custom CSS.
Free to use, benefiting small businesses.
Improves customer interaction and engagement.

Common Concerns

Occasional slow performance and store speed issues.
Presence of bugs affecting functionality.
Mixed user experience with installation and setup.

Final Thoughts

"Dab: Whatsapp Chat & Abandoned" is a versatile app that shines in customer support and ease of customization, making it a valuable tool for enhancing customer engagement. Despite some performance drawbacks and technical issues, its benefits in improving business communication make it a worthwhile application for many merchants, especially those with budget considerations.

MOTHERHOUSE SINGAPORE

Oct 03, 2024 on Shopify

Our site also became slow down obviously since sep. 2024 depending on this App. As the result of uninstalling this app the issue resolved.

Urban Lifestyle

Jun 20, 2024 on Shopify

It's just a waste of time, it doest work, it has bud, tried 9 installed and installed ) multiple times, bad user experience

The Gate Way Administrative Services

Jun 16, 2024 on Shopify

I just intergrarated the app, and I am still to test it with customers. But I am thrilled at the customer service from Nick. WOW

CLEANOYA

Apr 26, 2024 on Shopify

the app is amazing, i really love the structure and the options is amazing, so many options and very easy to use, thanks

Ellencia Technologies Private Ltd

Apr 23, 2024 on Shopify

Their Support is superly awesome! I never seen such fast reply from any support Team and the way they help out my problems is really impressive. Really suggested that app for automations they guys are quite experienced and know how things work in ecommerce.

Rarebel

Apr 17, 2024 on Shopify

Just wow!!! I just loved the service and FAST support, I struggled with apps to find a Whatsapp solution for our business but it ended here at Dab. 10/10 for support. Well done Folks!

Kookee.in

Apr 02, 2024 on Shopify

Excellent support by the team...was super quick to install and the support team helped me setup at ease. Thanks

My Store

Apr 02, 2024 on Shopify

Fantastic App, I am using it for WA Widget and this works well and free ! and they have fast and kind customer service, Thanks !

Gustora Foods

Mar 29, 2024 on Shopify

We have been using this app for about a month, the setup was easy and customer service was a quick turnaround and issue was solved within minutes. Really impressed by the creator. The best part is that the app is free to use and really helps us small businesses. Thank you Dab.

Tamimi Home Decor

Nov 29, 2023 on Shopify

Amazing support level, thanks Piyush, for distinguish help, no need for writting a lot of words, Just try it.

Mithaicana

Oct 05, 2023 on Shopify

WhatsApp on Shopify offers exceptional support and a versatile app. The team is highly responsive and helpful. The application itself provides extensive customization options, enhancing the overall shopping experience. A must-have for any e-commerce store looking to boost customer engagement.

Kosha Yoga Co.

Sep 25, 2023 on Shopify

Amazing customer service! Had a bit of trouble setting up the app and the team was there to help every step of the way. Easy to setup, easy to use, absolutely love the app

Monilia27 - Gioielli in argento personalizzati a mano

Aug 25, 2020 on Shopify

Easy to install and configure. There is also the possibility to add some custom CSS to better fit own needs. I requested a code customization and the staff responded very quickly and made it for me. I find that the possibility of sharing from the site through whatsapp is really useful. TOP app to me.