Customer reviews: Coolence Simple Sale

<h3>What Merchants Think</h3> <p>The feedback for "Coolence Simple Sale" is a mix of praise and criticism. Many users appreciate its simplicity and effectiveness in boosting sales by allowing easy management of discount offers. However, several merchants have reported technical issues, particularly with stopping sales and returning prices to their original state, causing frustration and extra work.</p> <h3>Key Strengths</h3> <ul> <li>Easy and quick setup for sales promotions.</li> <li>Effective in increasing sales by displaying discounted prices clearly.</li> <li>Simple user interface that makes managing sales straightforward.</li> <li>Responsive customer support (noted in some reviews).</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical issues with ending sales and reverting prices.</li> <li>App occasionally fails to load properly, disrupting users' operations.</li> <li>Slow or unresponsive customer service in certain instances.</li> </ul> <h3>Final Thoughts</h3> <p>"Coolence Simple Sale" is highly favored for its ease of use and ability to enhance sales performance. However, recurring technical hurdles, especially with ending promotions, pose a significant challenge for users. For those considering the app, it may be a valuable tool if these issues can be rectified efficiently.</p>

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Reviews (52)

Overall rating

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What Merchants Think

The feedback for "Coolence Simple Sale" is a mix of praise and criticism. Many users appreciate its simplicity and effectiveness in boosting sales by allowing easy management of discount offers. However, several merchants have reported technical issues, particularly with stopping sales and returning prices to their original state, causing frustration and extra work.

Key Strengths

Easy and quick setup for sales promotions.
Effective in increasing sales by displaying discounted prices clearly.
Simple user interface that makes managing sales straightforward.
Responsive customer support (noted in some reviews).

Common Concerns

Technical issues with ending sales and reverting prices.
App occasionally fails to load properly, disrupting users' operations.
Slow or unresponsive customer service in certain instances.

Final Thoughts

"Coolence Simple Sale" is highly favored for its ease of use and ability to enhance sales performance. However, recurring technical hurdles, especially with ending promotions, pose a significant challenge for users. For those considering the app, it may be a valuable tool if these issues can be rectified efficiently.

Santayana

Nov 06, 2024 on Shopify

Also having trouble with app loading and never ending sale despite turning it "off". Contected customer service for help yesterday, no answer. :/

Loopy Mango

Mar 23, 2021 on Shopify

The worst! I used this app to mark down a lot of products for a temporary sale but once the sale was over the "stop sale" didn't change the prices back. Contacted tech support and for 2 days they have been supposedly working on it - still not working. We now have to spend an entire day manually resetting all the prices! I've had this app for several years and it used to work, then we changed to a different theme and everything broke. They fixed it and now with same old theme - completely broken again. Don't waste your money and time, stay away from this piece of crap.

Tiger Underwear

Mar 11, 2021 on Shopify

I was a loyal customer for many, many years however this app no longer works...unfortunately. Please do yourself a favor and do not use this app. I ran a sale and now have to manually change every sale price back to non-sale price which with my amount of inventory and variants, will take weeks to fix!

Sweet Libertine Mineral Cosmetics

Mar 04, 2016 on Shopify

Had many errors with this app and it created many messes - a lot of times I had to go in and adjust the price manually for each item because it would not discount all items, or it would not stop the sale on all items, or sometimes it would stack discounts on top of each other (and this was for under 250 items). Tried to work with it but finally had to uninstall. EDIT: Changed from a 3 star to a 5 star. Was emailed within a couple of hours of posting the review, and they are working to correct the issues. Currently not using app but the quick followup and troubleshooting were pretty amazing.

OZ Health Shop USA | Buy Herbs, Powders and Supplements Online

Mar 22, 2015 on Shopify

BY FAR the easiest way to do a site side sale!!! Simply put, The Simple Sale app helps us sell more herbs and supplements.

Hello Courage

Oct 03, 2014 on Shopify

My store sales were down. I was going the Discount Code route and sales continued to decline. The minute I installed Simple Sale (literally minutes), I had increased sales which has continued. I'm learning that buyers do not want to "do the math", they want to see what they are paying BEFORE they buy. Simple Sale is SIMPLE! Within a few minutes you are up and running. For example, my first sale was to choose a percentage sale off an entire Collection. Simple Sale shows the old prices and the sale prices. DONE. It's that easy. Thank you Coolence!

Merry Tale

Jan 03, 2014 on Shopify

Great app. Very simple to use, as apps should be. We noticed a small technical bug after we first installed the app, but it was since resolved by Simple Sale. Do try the app, it saves loads of time if you want to offer sales in your online shop!

Fashion Jewellery - Bridal Jewellery | Hotsy Totsy

May 22, 2013 on Shopify

Coolence have done it again! Their apps just work and customer support is second to none. Have a look at their other high quality apps such as Abandon Aid which we also use on a daily basis.

machus

Apr 12, 2013 on Shopify

A super easy way to organize smaller category sales on my site, just as I do in-store. Great app! Justin Machus