The customer service support is terrible. No one replies in the chat window. Order quotes are incredibly slow, and they often don't even provide one when you have a small order volume. Even when they do provide a quote, the price is exorbitant. Orders are frequently canceled due to their delays, and I've even had to issue refunds to customers. Their efficiency is far too low for my business. I do not recommend them!

I place orders for clients, but the shipping is always delayed. When I contact customer service, the replies are incredibly incompetent; they keep asking the same questions, which drives me crazy. I've already paid exorbitant shipping fees, but I still have to wait a long time to receive the goods, and the quality is poor. This is the worst dropshipping platform I've ever used.

Their inventory is a complete mess—products are always out of stock, but their website never updates the inventory information. I always have to actively ask if a product is actually in stock, instead of them updating the inventory automatically. It's a complete waste of time and incredibly frustrating. This has left me constantly plagued by inventory problems.

trabalho com a sihi a anose sempre nos da suporte! são muitos prestativos! o melhor dos mercados atualmente! melhor atendimento no pos venda!

Já trabalho com a Sihi há mais de 2 anos e recomendo a todos, empresa séria e compromissada com cada cliente.

Gosto muito dos serviços da empresa e seus envios, um ótimo atendimento no seu pós venda. Eu realmente aprovo.

We run an apparel store and adding a Shopify email popup from Email Magnet was a game changer. More signups = more sales

What really stands out about SIHI is their customer service. Whenever I have questions or run into issues, their support team responds fast and always finds practical solutions. They often go the extra mile to follow up on shipments for me. It feels less like working with a supplier and more like having a true partner for my business.

The SIHI platform is very intuitive and makes order management much easier. I love how transparent they are with costs and shipping details — no hidden fees or surprises. Their system updates in real time, and I can track everything without stress. This kind of clarity has made me trust them completely.

Simples, rápido e seguro - a SIHI é exatamente o que eu precisava. O suporte deles é de primeira e adoro a facilidade de gerenciar pedidos. A entrega é sempre pontual e o serviço pós-venda é excelente. Recomendo muito!