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Customer reviews: Shortly — Affiliate Marketing

Develop by Shortly

Shortly is a Shopify app designed to simplify affiliate marketing by creating and managing referral programs. This review covers its features, pricing, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (405)

Overall rating
5

What Merchants Think

"Shortly — Affiliate Marketing" consistently receives high praise from merchants for its easy setup, comprehensive features, and exceptional customer support. Users note the app's effectiveness in boosting sales and optimizing affiliate marketing strategies, making it a valuable tool for businesses looking to enhance their marketing efforts.

Key Strengths

  • Outstanding customer support, particularly from team members like Zarmina, Anna, and Rawail.
  • Seamless integration with Shopify, providing a smooth user experience.
  • Intuitive link tracking and real-time insights into campaigns.
  • User-friendly interface that is easy to navigate.
  • Powerful analytics and reporting features that aid in strategy optimization.
  • Customizable features such as commission structures and preloaded checkout links.

Common Concerns

  • Initial setup issues for some users, although quickly resolved by support.
  • Desire for more customization options within the interface.

Final Thoughts

Overall, "Shortly — Affiliate Marketing" emerges as a highly recommended tool for marketers looking to leverage affiliate programs effectively. The app's robust feature set, coupled with exemplary customer service, makes it an essential asset for businesses aiming to scale their affiliate marketing efforts.

Giving Movement

Apr 29, 2025  on Shopify

The app has significantly helped grow my business with powerful influencer marketing features. It’s easy to set up, and the customer service is always there to assist with any questions.

Moonglow Jewelry

Apr 17, 2025  on Shopify

Affiliates couldn't see their orders, scheduled a call with their team and they no show me. Emails take forever to get a reply

Little Bird

Apr 09, 2025  on Shopify

I’ve tried most of the popular and reasonably priced affiliate apps, but Shortly has stood out as the best by far. Many of the others were either missing key features or had parts that just didn’t work properly. Shortly, on the other hand, does almost everything I need—and does it well. It’s reliable, feature-rich, and has been a smooth experience so far. If you're looking for an affiliate app that actually delivers, this is the one.

Cute Pet Story

Mar 17, 2025  on Shopify

I was struggling to get my Shopify store connected properly, but the support team stepped in and guided me every step of the way. They were patient, knowledgeable, and quick to resolve my issues. Highly recommended!

COKODIVE

Mar 17, 2025  on Shopify

Arthar and the support team of Shortly has been really supportive! Since I was struggle with some function, they magically solved it like THANOS haha :) Thanks a lot team! Will keep using Shortly for my Influencers and fun stuff!

HOLGANT

Mar 11, 2025  on Shopify

Shortly has completely transformed how I handle my marketing campaigns! This app is a powerhouse for creating short, trackable links for affiliate marketing, influencer campaigns, social media, email, and even YouTube—it’s got everything covered. game-changer.

Modish Deco

Dec 08, 2024  on Shopify

Zarmina’s support was really helpful in getting everything set up correctly. I’ve seen a noticeable increase in sales since I started using this app. Highly recommended for anyone looking to optimize their affiliate marketing strategy.

Snowtrail Airboats

Dec 08, 2024  on Shopify

Zarmina from the support team was really helpful in getting the app set up for me making the whole process smooth and straightforward. Additionally, the integration with Shopify is seamless which has saved me so much time. If you’re serious about affiliate marketing this app is essential.

Chic Layzoo

Dec 06, 2024  on Shopify

Customer service from Shortly is exceptional! They were prompt and incredibly helpful ensuring I received exactly what I needed. I love how responsive they are and how they always go the extra mile to provide support. Definitely a great app to use for affiliate marketing.

Liberty Luxe

Dec 06, 2024  on Shopify

The link tracking feature is incredibly intuitive and provides real-time insights into my campaigns. I particularly love the ability to create custom discount codes directly linked to my affiliate partners

Cancrest Shop

Dec 05, 2024  on Shopify

The support provided by the Shortly team is exceptional. They are responsive and always ready to help with any issues or questions we have. They’ve made our experience so much easier and more successful.

ColoMartique shop

Dec 05, 2024  on Shopify

Great app for affiliate marketing and it has completely transformed how I manage my affiliate marketing.

Sound Tees

Dec 05, 2024  on Shopify

Love this app for our affiliates! Zarmina’s support is always prompt and helpful ensuring everything runs smoothly.

Remnant Glamour

Dec 05, 2024  on Shopify

I love this app! The customer support is absolutely amazing and helped me a lot. Anna was super responsive and helped me set up everything on Shopify through a collaborator request when I was confused. Highly recommend this app!

Kloudee Shires

Dec 05, 2024  on Shopify

Shortly has been a fantastic platform for managing our affiliate marketing needs. It has all the features we require and the customer support is outstanding. They are quick to assist with any issues and their knowledge is unmatched.

Twinkle Outfit

Dec 04, 2024  on Shopify

Such an amazing app! I ran into an issue with a discount setup and Zarmina helped me instantly. Thank you for your quick support!

Chic Prevail Co.

Dec 03, 2024  on Shopify

Loving this platform and the team behind it is great. We’re seeing great results and will definitely continue using Shortly!

ZapBuy Express

Dec 03, 2024  on Shopify

I appreciate how quickly they resolve issues, and I’ve learned a lot from their guidance. I highly recommend Shortly to anyone looking to scale their business and need reliable support along the way!

Craft & Curate

Dec 02, 2024  on Shopify

Anna is the best Shortly rep ever! I am so impressed with how fast he responded to my inquiries and questions! She is incredibly knowledgeable about everything and provided in-depth instructions.

Marketplace Vault

Dec 01, 2024  on Shopify

We recently switched to Shortly for our affiliate and referral program and have been really pleased with the service so far! We had a few questions during setup, but Anna'a support was excellent and resolved everything quickly.

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