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Customer reviews: Thrive by Shopventory

Reviews (118)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Thrive by Shopventory," praising it for its comprehensive features and excellent customer support. Many users have been long-term clients, indicating a strong satisfaction with the app’s ability to manage complex inventory needs, especially for businesses with diverse products and SKUs. Merchants appreciate the app’s adaptability to individual business requirements.

Key Strengths

  • Outstanding customer support, including support in multiple languages.
  • Effective inventory management with features for barcodes and various SKUs.
  • Ease of integration with platforms like Shopify.
  • Continuous software updates to meet current online business needs.
  • Useful for tracking inventory and reducing company-wide waste.
  • Intuitive user interface and proactiveness in service delivery.

Common Concerns

  • The app requires an initial time investment to fully take advantage of its features.
  • Transitioning from other software may require significant setup, though the process is eased by Thrive's capabilities.

Final Thoughts

"Thrive by Shopventory" is highly recommended by merchants for its robust features and exceptional customer service. The app is particularly useful for businesses dealing with complex inventories and those seeking reliable integration with e-commerce platforms. While there may be a learning curve, the insights and efficiencies gained make it a worthwhile investment for enhancing business operations.

Northeast Tea House

Jan 27, 2025  on Shopify

You need to invest time into this full featured app, but totally worth it. Also, their support it excellent.

Happy Wine Calle Ocho

Jan 05, 2025  on Shopify

At Happy Wine Calle Ocho, we've been using Shopventory, now Thrive, for over 10 years. Their service is top-notch, and they’ve been a great help to our business. If you run a business with many SKUs and barcodes, this software is the perfect solution. Natalie, Danielle, and the entire team are incredibly accommodating, and they even offer support in Spanish!

Urban Reader Bookstore

Jan 01, 2025  on Shopify

Been with Thrive for about four years now, and I appreciate they take the time and update their software with the current changes in online businesses. This software helps with bookstore inventory management and more features to use to be successful.

The Little Museum of Dublin

Aug 21, 2024  on Shopify

Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you

Hamboards

May 23, 2024  on Shopify

After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.

My Store

May 20, 2024  on Shopify

Thrive is AMAZING! Not only are they great to work with, but they are knowledgable and prepared to help you take your inventory to the next level!

Shipping Department

May 15, 2024  on Shopify

Thrive has been super useful to our company. There's a lot of great uses and easy to use features. Alejandro is super helpful whenever I run into something I can't figure out. All you have to do is message the support team with any issues and they'll fix it or help you find a solution very quickly.

Hall of Frames Company

Dec 26, 2023  on Shopify

Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app. A+++++ highley recommended for brick and mortar plus shopify integration! Thanks guys!!

Kuppa Joy Commissary LLC

Dec 07, 2023  on Shopify

We love working with Thrive! Their customer service is unparalleled and they have gone out of their way to make their system work better for our business. We have been able to track inventory, create auto-ordering retail locations, and see data we have never been able to see. Waste company wide has gone down and we have been able to focus on producing and growing the things that our business needs to grow. Highly recommend this company!

La Creme de la Creme

Dec 06, 2023  on Shopify

I have been using Shopventory for years, and it's about time I write a review. This inventory app is GREAT! It syncs well, updates great and displays everything we need. The bundles & variations are perfect for those needing those features with their inventory and now with the recently added Shopify fields, it allows me to update everything in one place. I have had the BEST support from this team, I have used a lot of apps over the years with Shopify and these guys are good at what they do and are quick to help, and if they can't they find someone else who can. We have multiple locations, and thousands of products and enjoy working with this app to organize them all. If you are questioning this app for inventory, don't. Get it.

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